The property boasts a prime location, just a stone's throw from the Meenakshi Temple and railway station, making it convenient for travelers. Guests have appreciated the supportive staff and complimentary breakfast, which some found tasty. However, reviews also highlight significant issues like poor cleanliness, outdated facilities, and instances of malfunctioning amenities. While the heritage aspect appeals to some, many noted the urgent need for renovations and better maintenance to elevate the overall experience.