Gateway Madurai

We had a wonderful experience during the stay at Hotel Gateway, Madurai. From the moment we arrived, the front desk executive Mr. Pandian & other staffs were welcoming, courteous, and attentive. The check-in process was smooth and efficient. The managers & IT team members did their excellent job by providing us with proper information and helped us when needed. The room was clean, spacious, and well-maintained, with all the amenities we needed for a comfortable stay. The housekeeping staffs Ms. Velamal, Mr. Manas & Mr. Velmurugan did an excellent job every day. Ms. Velamal along with her staff members decorated the room & arranged for a wonderful cake for my wife’s birthday which was a surprising & unforgettable moment for us. One of the highlights was the food , managed by restaurant manager Mr.Anil was delicious and freshly prepared, with plenty of options. The breakfast buffet was especially impressive. The restaurant’s service staffs served us with love & affection. Good hospitality....the security supervisor Mr.Eswar & security staff Mr. SashiKumar took care of us with pick up & drop from the room to the restaurant & took utmost care of us The Gateway Madurai location was perfect – easily accessible and close to key attractions, restaurants, and transport. Overall, everything exceeded our expectations. We truly appreciated the warm hospitality and attention to detail. We would definitely stay here again and recommend it to anyone looking for a comfortable and memorable stay. Thank you to the entire team for making our visit so enjoyable!

Had a two day comfortable stay at what is more a serene charming colonial resort in a verdant setting than a Gateway Madurai in a bustling town. You are pleasantly greeted by peacocks after a small drive up the hill. The temple town visit turned into more of a memorable vacation assisted by the courteous staff, well-appointed spacious room, great food, leisurely morning walk atop the hill and serene city view with silhouetted temple towers from the Moon Deck watching the lights come as the Sun sets and cool breeze blows. All in all, it was a perfect stay with warm Taj hospitality.

Location is like nature's paradise with an excellent food full of varieties and taste.Service right from reception to room was just fantastic. Hotel had given me a green signal to come and stay in it but the guard didn't let us enter the premises in time that was a bit disheartening as over phone they (reception) told us to come and stay and despite that we weren't let enter the Gateway Madurai by the guard till we made an online booking on the spot.

Excellent location and spacious rooms. The property is a bit old and could benefit from some maintenance and renovation. Apart from breakfast, one additional meal was complimentary, and we could choose from the à la carte menu — a thoughtful gesture. The breakfast spread was somewhat average and didn’t quite meet the usual Taj standards. Overall, we enjoyed our stay and appreciated the warm hospitality.

Food was good. Facilities were still being renovated so haven't used any. We were told the spa, swimming pool and gym will be ready by July and August 25. Location is good from a vacation point of view. Lots of birds around especially peacocks and pea hens. Not very easily accessible by vehicle. One has to walk the slope up or down to reach the restaurant from the room. Be prepared for a lot of walking.

A pleasant stay with great hospitality by the staff. Food was delicious and rooms were well maintained. The property is located on a hill so the entire Madurai city can be seen from top. Only drawback was that the swimming pool was under maintenance at the time of our visit.

The property, hospitality of staff and location of the property is great. Food was very delicious. The rooms were very clean, property is easily accessible as well.

It’s always been home away from home with very kind staff & comfortable amenities. Had a peaceful stay & the spruced up restaurant & breakfast menu was a bonus

The Gateway Madurai was beautiful, built in seclusion in midst of nature. The staff is really helpful specially Pandian, he helped us a lot with temple visits.

5

Lovely room. V good food by chef Tapan. Subal pampers the guests by hospitality. Pandiarajan speaks v soft

pandian sir service very excellent property is good.

clean and lovely staff. every staff is polite and clear minded. happy to stay with my family. peace of mind

In the midst of nature, this property atop hillock serves you with hospitality in heritage style. Rooms and the food were good .

It’s not my first time at this property. I always find this place very calming & peaceful. The staff are very kind & cooperative.

pandian excellent service. I. good service. excellent service everything excellent.

Excellent location with a great Hopitality and wonderful food offered. cleanliness and Higene is Top class

4

Location was fantastic Property with peacocks…. Is worth another visit Food … dinner could be improved

What a scenery and location. Simply Marvellous. It’s greenery and bird watching is amazing especially peacocks. True adorable.