The hotel is in a great location with easy access to transport, which made getting around very convenient. However, a few aspects of the service were disappointing. We were supposed to be welcomed with a drink on arrival, but it wasn’t offered until we asked for it, which wasn’t the best first impression. Additionally, we had a guaranteed early check-in, but that promise wasn’t honored, which was frustrating. The service near the swimming pool also fell short of expectations. Despite these issues, the overall stay was good — the property itself is nice and well-situated, but the service needs improvement to match the rest of the experience.