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Review Of THE GRAND CASA (A UNIT OF REMEDY DEVELOPERS PRIVATE LIMITED)0123401234

Siliguri, Siliguri | 8.2 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.4
    Excellent

    425 Ratings, 156 Reviews

    excellent
    64%
    very good
    22%
    average
    7%
    poor
    3%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4

    Rating Categories

    • Facilities3.5
    • Food4.4
    • Cleanliness4.5
    • Value For Money4.0
    • Child Friendliness4.4
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    Review Summary

    Powered by Myra.AI

    Guests truly appreciate the warm hospitality and clean, spacious rooms at this property. The food receives high marks for being delicious and fresh. Many highlight the friendly and professional staff, ensuring a comfortable stay. With a peaceful location near the airport, it’s perfect for those looking for a relaxing getaway. The well-maintained swimming pool and amenities enhance the overall experience, making it great value for money.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    manoj s.couple

    very cooperative staff, well behave

    Travel Month: Oct 2025

    Room: EXECUTIVE ROOM

    5.0

    Excellent Stay

    sangita p.

    The property was extremely beautiful. The location was also easy to locate. The food was no doubt tasty. Facilities were amazing. The staff was very calm and polite.

    Travel Month: Oct 2025

    Room: DELUXE ROOM

    5.0

    Good place to chil

    abhishekh n.couple

    Good place good food it was an amazing trip i really enjoyed it what else to say i will definitely come here next time as well..

    Travel Month: Oct 2025

    Room: EXECUTIVE ROOM

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    5.0

    Excellent Stay

    yashwant j.

    The stay in Grand Casa very nice. Especially the food we have ordered was very tasty and fresh. The hospitality was top notch.

    Travel Month: Oct 2025

    Room: DELUXE ROOM

    4.0

    peaceful location and Excellent staff

    prameet h.couple

    Away from main city, close to airport. It’s a good hotel with spacious room and excellent service. Staff is very friendly and ready to support always.

    Travel Month: Oct 2025

    Room: EXECUTIVE ROOM

    1.0

    Terrible Stay

    mollah i.couple

    Very poor behavior and mentality of the hotel staff. They completely lack basic manners and respect, especially towards women. Such behavior is totally unacceptable. I am a regular customer of MakeMyTrip, but I’m shocked that you keep hotels like The Grand Casa in your list — a place where women are not treated with dignity. I will never book through your app again.

    Travel Month: Oct 2025

    Room: DELUXE ROOM

    3.0

    Average Stay

    sreedhar p.family with 1 kid

    The linen (towels and sheets had foul smell). When asked to replace, they sprayed with perfume and retuned the same.

    Travel Month: Oct 2025

    Room: DELUXE ROOM

    5.0

    experience

    pankaj k.family

    I had a good experience at The Grand Casa Hotel. The staff was polite and helpful, and the check-in process was smooth. The room was clean and comfortable, with all basic amenities provided. The location is convenient, making it easy to get around. Overall, a nice place for a short stay and good value for money.

    Travel Month: Oct 2025

    Room: EXECUTIVE ROOM

    5.0

    Excellent Stay

    archit r.

    Really had a great experience and the staff were very cooperative although the hotel was in a alienated location or else everything else were top notch.

    Travel Month: Sep 2025

    Room: DELUXE ROOM

    1.0

    Terrible Experience

    deepak k.business

    Terrible experience. I booked a deluxe room with all services included and paid in advance. At checkout, I was suddenly charged extra for “room service” (which was never provided) and for expired food items that were kept in the room. I couldn’t even argue as I was in a hurry with my driver waiting outside. Very unprofessional and unacceptable.

    Travel Month: Sep 2025

    Room: DELUXE ROOM

    5.0

    What a hotel! What a hospitality

    sabyasachi s.business

    I have been to hundreds of hotels from basic to 7 star in past few years but this hotel, The Grand Casa just blew me away. What a hotel! What a hospitality! Can't describe in mere words but still if I had to say something, I would tell everything about this property is great. Staffs are friendly yet courteous , The food and beverages are yummy and delicious. Premises, Pool, Lobby , Play room everything you see is clean and well maintained. And the cherry on the top is the price range! Trust me friends for me it seemed a seven star property though in the original it's 4 star. Thank you team Grand Casa for making our stay so memorable.

    Travel Month: Sep 2025

    Room: DELUXE ROOM

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    5.0

    Bes

    thinlay p.family

    peaceful location, clean swimming pool, food is best. services are best and prompt... overall best stay

    Travel Month: Aug 2025

    Room: DELUXE ROOM

    5.0

    Excellent Stay

    pramod k.

    5

    Travel Month: Aug 2025

    Room: DELUXE ROOM

    5.0

    Excellent Stay

    ajay.couple

    Had a really good stay the staff and service was really good neat and tidy rooms had a great swimming pool experience

    Travel Month: Jul 2025

    Room: DELUXE ROOM

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    5.0

    Excellent Stay

    debabrata p.solo

    The hotel is vey beautiful. Very neat and clean. Staffs are courteous. Well maintained swimming pool. Only issue is the location. Good value for the money. I strongly recommend this hotel.

    Travel Month: Aug 2025

    Room: DELUXE ROOM

    • user photos
    5.0

    Meaning of the Name “Grand Casa “ truly reflects…

    prasanta k.solo

    I was welcomed with warmth and genuine hospitality. The rooms were spotless, well-maintained, and good designed for comfort. Every staff member always greeting us with a smile. The food was delicious, the ambiance ,and Truly a home away from home — highly recommended for anyone seeking both comfort and quality!

    Travel Month: Aug 2025

    Room: DELUXE ROOM

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    5.0

    Excellent Stay

    ashish c.

    Grand casa is a very good property for staycation ..food is also yummy and staff are also very good

    Travel Month: Aug 2025

    Room: DELUXE ROOM

    THE GRAND CASA (A UNIT OF REMEDY DEVELOPERS PRIVATE LIMITED) has replied on Mon Aug 11 16:46:43 IST 2025

    Thank you so much for your kind words and wonderful review! We are thrilled to hear that you had a great experience at Grand Casa. It’s always a pleasure to know that our efforts to provide excellent service, comfortable accommodations, and a memorable stay were appreciated. Your feedback means a lot to us and motivates the entire team to continue delivering the best possible experience for our guests. We look forward to welcoming you back soon for another exceptional stay! Warm regards, Sitara Guest Relations Manager Grand Casa

    5.0

    Excellent Stay

    dusmanta b.family

    I had a truly memorable stay and I strongly advocate for it to everyone. The caliber of cuisine was remarkably superior. The staff and hospitality were truly commendable.

    Travel Month: Jul 2025

    Room: DELUXE ROOM

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    THE GRAND CASA (A UNIT OF REMEDY DEVELOPERS PRIVATE LIMITED) has replied on Mon Aug 11 16:47:05 IST 2025

    Thank you so much for your kind words and wonderful review! We are thrilled to hear that you had a great experience at Grand Casa. It’s always a pleasure to know that our efforts to provide excellent service, comfortable accommodations, and a memorable stay were appreciated. Your feedback means a lot to us and motivates the entire team to continue delivering the best possible experience for our guests. We look forward to welcoming you back soon for another exceptional stay! Warm regards, Sitara Guest Relations Manager Grand Casa

    4.0

    Average stay.

    anish.family with 1 kid

    Average Stay.

    Travel Month: Jul 2025

    Room: DELUXE ROOM

    THE GRAND CASA (A UNIT OF REMEDY DEVELOPERS PRIVATE LIMITED) has replied on Mon Aug 11 17:12:10 IST 2025

    Thank you for sharing your feedback. We’re glad to hear that you had an average stay with us, though we always strive to make every guest’s experience outstanding. We truly appreciate your visit and would love the opportunity to make your next stay even more enjoyable. Please feel free to let us know what we can do better next time to exceed your expectations. We hope to welcome you back soon for an improved experience. Warm regards, Sitara Guest Relations Manager Grand Casa

    5.0

    Excellent Stay

    dilip s.family

    Was an excellent experience in Grand Casa. Have a very good food and quality of hotel was very good. I'm looking forward to the next visit.

    Travel Month: Jul 2025

    Room: DELUXE ROOM

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    THE GRAND CASA (A UNIT OF REMEDY DEVELOPERS PRIVATE LIMITED)

    Thank you for your fantastic feedback! We are so pleased to hear that you had an excellent experience at Grand Casa and enjoyed both the food and the quality of our hotel. Your kind words mean a lot to us and encourage our team to continue providing exceptional service. We truly value your support and are excited to welcome you back on your next visit. If there’s anything specific you’d like during your stay, please don’t hesitate to reach out—we’re here to make your experience even better! Looking forward to hosting you again soon! Warm regards, Sitara Guest Relations Manager Grand Casa

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