The property enjoys a good location, close to the market and Periyar wildlife sanctuary, making it convenient for sightseeing. Some guests appreciated the spacious rooms and decent food, especially at the restaurant. However, many reviews highlighted issues like cleanliness, broken fixtures, inadequate hot water, and limited amenities. Staff service received mixed feedback, with some praising their friendliness while others reported poor communication. Overall, it seems to offer basic comforts but lacks consistent quality and attention to detail.