We have booked our stay (two families) Com website and had paid fully for the stay. Once we reached the resort(literally we need to reach this resort thru a street which looks like a dirty slum with cow dugs, it made us upset by the way it was maintained. Smelly, cockroaches, termites on the wood walls. The beds are very bad. Coir bed will poke in when you lie down. We need to move out of the resort without staying and had to look out for another hotel to stay. The resort is poorly maintained and its just the opposite what is shown Besides the route, if the resort is maintained, it would have been very good place. My advise is to visit the resort sites and check before advancing the payment. Don't trust the pictures its all taken when they have started this resort. We have advised the resort manager to return the payment which we had made Nothing as such is been paid. Maybe the resort should allow the guest to check the rooms before check-in and if the guest didn't like the rooms, they should have the courtesy to payback the amount; if they had made payments.