The property has a prime location near Chennai Central and Egmore railway stations, making it easily accessible for travelers. While many guests appreciate the affordability, they frequently mention cleanliness issues, with rooms often described as dirty and poorly maintained. Some rooms also suffer from insect infestations and lack proper ventilation. Though some staff members are noted for their helpfulness, overall service quality appears inconsistent. The on-site restaurant serves basic meals but has limited options, which can be inconvenient.