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You are booking hotel for more than 30 days

Review Of Hotel Ishan

Katra, Katra | 2 minutes walk to Main Bazaar

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.3
    Good

    670 Ratings, 446 Reviews

    excellent
    23%
    very good
    26%
    average
    21%
    poor
    14%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 2
    • 5
    • 1
    • 2
    • 5
    • 3
    • 4
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness3.2
    • Room3.2
    • Value For Money3.4
    • Food3.2
    • Facilities3.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Located close to the Katra bus stand, this property offers easy access to essential services and stunning views of Trikuta hills. Guests appreciate the spacious rooms, friendly staff, and the delightful food. However, cleanliness remains a significant concern, with complaints about dirty bathrooms and unkempt rooms. The service can be hit or miss, with some guests noting slow responses. Despite its pros, many reviews highlight the need for better maintenance and housekeeping to elevate the overall experience.

    Sort by:

    Positive first
    2.0

    feedback

    atul k.family with 4 kids

    disappointed with the room service.the washroom hygiene is poorly maintained, and cleanliness does not meet basic standards.additionally the service team is unresponsive and not supportive when issues are reported.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Super Deluxe Ac Room

    5.0

    Excellent Stay

    maheshwari.

    i recently stayed at hotel ishan during my visit to mata vaishno devi, and as always, it was a comfortable and pleasant experience. the staff was exceptionally friendly and very helpful, ensuring our stay was hassle-free. they accommodated our early check-in and late check-out request (with a nominal charge) as our train was scheduled for the evening. this thoughtful gesture made our stay even more convenient. the hospitality was truly amazing, and the highlight of our visit was the food and their absolutely delightful tea — a must-try! this isn’t my first time staying at hotel ishan, and it has consistently delivered excellent service. i highly recommend this property for anyone planning a trip to vaishno devi. jai mata di!

    Travel Month: Nov 2024

    Room: Deluxe Non Ac Room

    4.0

    Review

    harsh s.solo

    It's good hotel. But this need to focus more on cleanliness. Ac room has no ac. Rest excellent. Good

    Travel Month: Nov 2024

    Room: Super Deluxe Ac Room

    • user photos
    • user photos
    • user photos
    5.0

    Stay

    harsh s.solo

    A modern hotel offering spacious rooms, excellent service, and a variety of dining options. Guests have praised its elegant atmosphere and personalized service.

    Travel Month: Nov 2024

    Room: Deluxe Non Ac Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    manish j.family

    Value for money. Best view from the hotel, best thing very friendly staff location in heart of katra

    Travel Month: Nov 2024

    Room: Super Deluxe Non Ac Room

    3.0

    Average Stay

    hemant b.

    Ok.

    Travel Month: Nov 2024

    Room: Deluxe Non Ac Room

    3.0

    Average Stay

    apoorv p.

    A little shady hotel

    Travel Month: Oct 2024

    Room: Deluxe Non Ac Room

    3.0

    Average Stay

    swagata p.

    Staff behaviour requires more friendly and if the customer demand additional bed sheet they must provide it. Else location is good near to market, bus stop and room are clean.

    Travel Month: Oct 2024

    Room: Deluxe Non Ac Room

    4.0

    Good Stay

    niraj k.

    It was a good stay in katra. Budget friendly accommodation as well as near by all facilities makes it a repeatedly choice.

    Travel Month: Oct 2024

    Room: Deluxe Non Ac Room

    • user photos
    5.0

    Excellent Stay

    prashant g.loyalty-iconsolo

    Property is clean, very close to bus stand and has a scenic beauty on the other side. Room has a balcony as well.

    Travel Month: Sep 2024

    Room: Deluxe Non Ac Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    amit t.family

    The room was not clean, water was also not provided and staff behavior is very rude don't want to revisit this place.

    Travel Month: Sep 2024

    Room: Deluxe Non Ac Room

    5.0

    Jai mata d

    bibeka n.family

    Good hospitality good food and all staff behaviors its amazing stay clean room, common area and wash room

    Travel Month: Aug 2024

    Room: Super Deluxe Ac Room

    3.0

    Average Stay

    vinay.family

    Staff behavior is not so good. Extra charges demand on check out. Not fast response in any query.

    Travel Month: Aug 2024

    Room: Super Deluxe Ac Room

    5.0

    Excellent Stay

    raj k.family

    Nice hotel according to price, with nice location, spacious room & bathroom and the most favorable thing is that staffs are cooperative and polite.

    Travel Month: Jul 2024

    Room: Super Deluxe Ac Room

    • user photos
    5.0

    Good experience

    taruna n.family

    It was a good experience, actually we reached at 1 a. M. There and slept there. He also picked up our luggage and dropped us to our room because we were very tired.

    Travel Month: Jun 2024

    Room: Deluxe Non Ac Room

    • user photos
    • user photos
    • user photos
    3.0

    The location was good but i was not happy with the service.

    rahul y.loyalty-iconfamily

    The hotel room was specious the location was good near the bus stand and the main market accommodation was quite well but the kitchen service was very bad the room service was very upset.

    Travel Month: Jun 2024

    Room: Deluxe Non Ac Room

    3.0

    average experience

    sushil k.couple

    Ok ok experience not good or excellent .washroom is not good ………………………………….

    Travel Month: Jun 2024

    Room: Deluxe Non Ac Room

    3.0

    Average Stay

    sachin s.family

    Hotel staff behaviour was not good.. and washroom was not clean , service is also not good……………………..

    Travel Month: Jun 2024

    Room: Deluxe Non Ac Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay for stay

    chandradeep s.family

    AC was damaged, Loud noise was coming from AC. Bathroom was very small and dirty. Blanket quality was not good.

    Travel Month: Jun 2024

    Room: Super Deluxe Ac Room

    3.0

    Review

    sanjana c.family

    The stay was good and the staff was really helpful. Some of the amenities needs improvement. Also cleaniness is a concern

    Travel Month: May 2024

    Room: Deluxe Non Ac Room

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