The location of the property is truly beautiful and offers a serene, nature-filled atmosphere — a perfect setting for a relaxing getaway. However, the overall experience fell short of expectations due to a few issues that I would like to highlight.
I had booked two rooms — one Deluxe Cottage and one AC Cottage — but upon arrival, only one room was provisioned. The staff had to reshuffle other bookings to accommodate the second room, which caused some delay and inconvenience. Despite requesting for both rooms to be next to each other, the final arrangement was not as requested.
Furthermore, although I had booked an AC Deluxe room, the rooms assigned did not seem to match the category. There was no seating provision inside the room, no toiletries were provided, and overall amenities felt quite basic. The Wi-Fi connection was very poor, and there was no mobile network coverage for any major service provider in the area, which made communication difficult.
Even at breakfast, there was a restriction where eggs were served only once per guest, which felt quite limiting considering it’s part of the meal offering.
The property undoubtedly has great potential due to its beautiful location, but I hope the management works on improving guest coordination, room amenities, and hospitality standards to make future stays more comfortable and satisfying.