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Review Of Heritage Balmoral Castle

Dal Lake, Srinagar | About a minute walk to Dal Lake

    User Rating & Reviews

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    4.2
    Very Good

    43 Ratings, 22 Reviews

    excellent
    58%
    very good
    21%
    average
    9%
    poor
    2%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 5
    • 5
    • 5
    • 4
    • 3
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness4.1
    • Value For Money3.8
    • Food4.1
    • Facilities3.6
    • Checkin Experience4.1
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    Reviews Summary

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    The property boasts warm hospitality and clean accommodations, making for a comfortable stay. Guests rave about the delicious, homely meals and the stunning views from the property, especially in the mornings and evenings. The attentive host is frequently praised for being friendly and accommodating. While some mention that the boat could use a bit of maintenance, the overall experience remains memorable, with guests highly recommending this cozy haven for a scenic getaway.

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    Positive first
    5.0

    Excellent Stay

    swamy d.

    hospitality, hygiene, response & food is very delicious 👌👍🤝💐

    Travel Month: Apr 2025

    Room: DELUXE ROOM

    Heritage Balmoral Castle has replied on Tue May 27 18:49:13 IST 2025

    Thank u so much sir for ur feedback

    2.0

    Poor Stay

    arshdeep m.family

    very old house and unhygienic

    Travel Month: Apr 2025

    Room: DELUXE ROOM

    Heritage Balmoral Castle has replied on Sat Apr 19 10:29:58 IST 2025

    House boat is Heritage property sir...and I'm sure u know the meaning of Heritage..

    5.0

    Excellent Stay

    parth p.group

    great stay. rooms are comfortable and we got freshly prepared homely meals

    Travel Month: Feb 2025

    Room: DELUXE ROOM

    Heritage Balmoral Castle has replied on Sun Mar 09 13:26:45 IST 2025

    Thanks for ur valuable feedback

    5.0

    Amazing experience

    nisar a.couple

    Amazing host and clean houseboat. Highly recommended. The food was also awesome and the rooms were nicely maintained

    Travel Month: Oct 2024 (5-Night Stay)

    Room: Room 1

    Heritage Balmoral Castle has replied on Fri Nov 01 17:53:42 IST 2024

    Thank u so much sir for ur valuable feedback

    3.0

    Average stay

    anal s.family

    Average stay. They are the middle-man between car, tour-packages, food and others. Till you are expensing your money on their demand, they are very good to you. When you will stop to abide their demand, they will start behaving bizarre. Collect your information from various reliable sources before planning your trip and act accordingly.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Room 1

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    Heritage Balmoral Castle has replied on Thu Aug 22 17:56:05 IST 2024

    Sir 12 pm is check out and it is mentioned in listing. Food u have eaten u have eaten u have to pay for it.

    5.0

    Nice and relaxing stay

    richa g.loyalty-iconcouple

    The experience was very was good. The host was friendly and accommodating. Beautiful view in the evening

    Travel Month: Jul 2024

    Room: Room 1

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    5.0

    Excellent Stay

    padmakumar k.loyalty-iconcouple

    Nice stay. The stay in a boat house in dal lake is different from a hotel room. Especially the mornings and evenings.

    Travel Month: Apr 2024 (5-Night Stay)

    Room: Room 1

    Heritage Balmoral Castle has replied on Mon May 06 21:00:15 IST 2024

    Thank u so much sir

    5.0

    Excellent Stay

    dimple k.loyalty-icon

    Very excellent experience at balmoral castle house boat javaid owner of house boat is very very kind and humble to tourists. Due to efforts of javaid my stay at house boat become so memorable

    Travel Month: Apr 2024

    Room: Room 1

    Heritage Balmoral Castle has replied on Wed Apr 10 13:05:47 IST 2024

    Thank u so much sir for ur valuable feedback

    5.0

    Excellent Stay

    bidisha m.loyalty-iconfamily

    Very comfortable and good hospitality. Food was very homely, good. The view was mesmerizing from the balcony of the houseboat.

    Travel Month: Mar 2024

    Room: Room 1

    Heritage Balmoral Castle has replied on Sun Mar 10 22:03:36 IST 2024

    Thanks for ur feedback

    5.0

    Excellent Stay

    mohd a.

    Exceptional stay! i had a fantastic experience at heritage balmoral castle. The staff was incredibly friendly and supportive, the room was clean and comfortable, and the amenities were top-notch. The hotel's central location made exploring the area a breeze. Highly recommend for a memorable stay!

    Travel Month: Jan 2024

    Room: Room 1

    Heritage Balmoral Castle has replied on Tue Jan 30 13:01:25 IST 2024

    Thank u so much sir for ur valuable feedback

    5.0

    Excellent

    anam j.family

    My stay was very comfortable and had a good experience. The host was so kind and caring. Every facility was there. A must stay place.

    Travel Month: Sep 2023

    Room: Room 1

    Heritage Balmoral Castle has replied on Mon Sep 25 06:47:57 IST 2023

    Thank u so much

    4.0

    Good experience

    aman s.family

    Boat need a little maintanace but hospitality was outstanding food was okay. Location was nice silent

    Travel Month: Jun 2023

    Room: Room 1

    Heritage Balmoral Castle has replied on Thu Jun 22 09:07:43 IST 2023

    Thanks for ur suggest sir

    4.0

    Good Stay

    vikram r.loyalty-icon

    4

    Travel Month: Mar 2023

    Room: Room 1

    Heritage Balmoral Castle has replied on Thu Apr 06 07:14:50 IST 2023

    Thanks sir

    3.0

    Hospitality to amenities

    dudumoni h.family

    Hospitality provided by the owner is good. But, the amenities at the boat house is average or we can say below average too. Few things in the wash room was missing, i personally told details to the owner

    Travel Month: Mar 2023

    Room: Room 1

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    Heritage Balmoral Castle has replied on Sun Mar 26 22:11:41 IST 2023

    Thanks for your valuable feed back

    1.0

    Sent us to a different property

    parth d.business

    Worst experience. This is the only bad experience i had in my entire trip. As per mmt, we booked the property but the owner said since the property we booked was fully occupied, he sent us to another property which was damp and stinky. Dust everywhere and even linens were dirty. We immediately left that place and booked another property. I don’t if mm t would something about it but i would say never go there.

    Travel Month: Mar 2023

    Room: Room 1

    Heritage Balmoral Castle has replied on Thu Mar 16 10:22:52 IST 2023

    Sir your requirement was not available as u told on check u need separate beds in room and fully privacy house boat have 3 bed rooms each boat. Why u are gave negative review. In which place u booked then boat that place in not for real tourist. Your requirement was totally unexceptable. U are good citizen.

    5.0

    Good

    azam k.couple

    Good, excellent condition but expensive

    Travel Month: Feb 2023

    Room: Room 1

    Heritage Balmoral Castle has replied on Sat Feb 25 08:36:09 IST 2023

    Thanks for your feedback.

    4.0

    Good service and well maintenance hotel

    vivek n.family

    I like the hotel and javeed service, good food.

    Travel Month: Jan 2023

    Room: Room 1

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    Heritage Balmoral Castle has replied on Tue Jan 31 19:31:42 IST 2023

    Thanks for your feedback sir

    1.0

    Behavior of staff was very bad

    rajendar b.family

    Improper heating facility. Charging extra money for heater and while checking out asking extra charges for shikara. Staff behaviour was very rude. I request mm t to please avoid booking with these type of people.

    Travel Month: Jan 2023

    Room: Room 1

    Heritage Balmoral Castle has replied on Tue Jan 31 09:58:18 IST 2023

    Very undispiline person seems like first time came out from home. Made mess and dirty.

    4.0

    Good houseboat

    gulshan k.business

    I stayed here for two days. Highly recommend.

    Travel Month: Dec 2022

    Room: Room 1

    Heritage Balmoral Castle has replied on Wed Jan 11 09:25:19 IST 2023

    Thanks for your feedback

    5.0

    cool

    rupesh c.family

    beautiful ambiance and excellent food 👍 with behaviour :-)

    Travel Month: Nov 2022

    Room: Room 1

    Heritage Balmoral Castle has replied on Sat Dec 10 12:27:27 IST 2022

    Thank u so much for ur response

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