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Review Of Hotel Emerald

Srinagar, Srinagar | About a minute walk to Dal Lake

    User Rating & Reviews

    • everyone
    • family
    • couple
    3.0
    Good

    11 Ratings

    excellent
    9%
    very good
    27%
    average
    36%
    poor
    9%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 3
    • 2
    • 4
    • 3
    • 4
    • 3
    • 1
    • 4
    3.0

    Average Stay

    naveen k.loyalty-icon

    Mm t collaboration with the hotel is not good. Hotels are more cheaper than mmt offer. They said they need their money. What mmt pays them. They don't care. I have paid 6000 more then hotel offer. And i have booked with breakfast but they don't given us. For that as well we need to pay extra everyday.

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Deluxe Room with heating blankets

    3.0

    Not bad

    udaiar m.family

    Poor response, lot of power cut, not proper clean, proper not reply,

    Travel Month: May 2022

    Room: Deluxe

    2.0

    Don't work

    udaiar.family

    Don't work in fan, don't work wifi

    Travel Month: May 2022 (3-Night Stay)

    Room: Deluxe

    3.0

    Average Stay

    divanshu m.

    The stay was good and the staff was very friendly. The location was also facing the dal lake. Anyone can easily take a shikara just walking 10 steps. Best home stay in srinagar. I am done

    Travel Month: Apr 2022

    Room: Deluxe

    Hotel Emerald has replied on Sun May 15 00:18:47 IST 2022

    Thankyou so much sir

    1.0

    Horrible situation. If that room was deluxe then deluxe meaning is changed. Every things are broken. Lock are broken. Fan is covered a cloth and doesn't work. Bathroom made some area in glass. And which is gapped. System was broken. No toiletries, no mineral water, no towel, nothing.

    kuhelika d.family

    Hotel owner behaviour is rough. This experience was horrible. And fully cheat pic. Picture don't match with room. And pillows are like iron, very heard

    Travel Month: Apr 2022

    Room: Deluxe

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    Hotel Emerald has replied on Sat May 14 23:56:29 IST 2022

    She used rice cooker in hotel room to cook food without informing hotel management. We stop her for doing this that is the actual reason of her negative review.

    1.0

    It was horrible experience. Room is very cheap. Pillows are heard likes iron. System was broken. And windows, doors locked are broken. Hotel owner behaviour is not good, and rough.

    kuhelika d.family

    I suggest please think about this property for booked.

    Travel Month: Apr 2022

    Room: Deluxe

    • user photos
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    Hotel Emerald has replied on Sun May 15 00:18:25 IST 2022

    she is only one with bad reviews.please check reviews and picture of other customers and check on google as well

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