Hotel Samar

Hotel Samar

Dear Hardik, Thank you so much for your kind words and wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us and found our staff polite, supportive, and flexible. It’s also great to know that you appreciated our pure vegetarian food and felt your experience was value for money—that means a lot to us. Your satisfaction is our biggest reward, and we look forward to welcoming you back for another pleasant stay soon! Warm regards, [Hotel Name / Management Team]

Hotel Samar has replied on Thu Apr 17 11:45:57 IST 2025

Dear Sabir, Thank you for taking the time to share your lovely feedback! We’re delighted to know that you found our hotel cozy and comfortable, and that our team made a positive impression with their helpfulness and kindness. Cleanliness and guest comfort are top priorities for us, and we’re so glad you noticed. We hope to have the pleasure of hosting you again soon! Warm regards, Hotel Samar

Hotel Samar

Dear Sanket, Thank you so much for your wonderful and detailed review! We’re delighted to know that you enjoyed your stay at Hotel Samar and appreciated our central location, clean and tidy rooms, and the availability of all essential services nearby. It’s great to hear that our pure veg restaurant added to your experience and that our team, especially Syed and his colleague, helped make your stay comfortable. We're also grateful for your valuable tip about the AC heater in winters—this will surely help future guests plan better during the colder months. It was a pleasure having you with us, and we’re glad you chose to extend your stay. We look forward to welcoming you back again soon! Warm regards Hotel Samar

Hotel Samar has replied on Thu Apr 17 11:55:32 IST 2025

Dear Vikas, Thank you for choosing Hotel Samar and for taking the time to share your experience. We’re so glad to hear that you had a pleasant stay with us in November. It's wonderful to know that you found our staff friendly, the rooms comfortable, and that you enjoyed the vegetarian options at our restaurant. Your kind words motivate us to keep providing a great experience for all our guests. We look forward to welcoming you back on your next visit! Warm regards, Team Hotel Samar

Hotel Samar has replied on Wed Jun 19 10:17:46 IST 2024

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Please be assured that we serve pure vegetarian food with high standards of hygiene. Our washrooms are designed to be of standard size, and we regret that you found them otherwise. We value your feedback and will strive to improve our services further. Best regards.

Hotel Samar has replied on Wed Jun 19 10:19:25 IST 2024

Thank you for your kind words! We're delighted you enjoyed your stay at Hotel Samar, appreciated our location, and loved the food. Your satisfaction with the spacious and clean rooms means a lot to us. We look forward to welcoming you back soon!

Hotel Samar has replied on Mon Apr 29 12:29:58 IST 2024

Dear Rohan, Thank you for your kind words! We're glad you enjoyed your stay

Hotel Samar has replied on Sun Mar 31 11:19:13 IST 2024

Dear Anil, Thank you for sharing your feedback about your recent stay with us. We apologize for any inconvenience you experienced due to the power supply issues and the temperature control in your room. Our team is dedicated to providing a comfortable and enjoyable experience for all our guests, and we regret that we fell short of your expectations in this regard. Please rest assured that we are taking your feedback seriously and addressing the issues you raised with our maintenance team. We strive to ensure that all our guests have a pleasant and hassle-free stay with us, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Warm Regards, Hotel Samar

Hotel Samar has replied on Tue Sep 12 11:58:14 IST 2023

Hi Mokhlesur, We regret to hear about your experience. Our hotel is less than 1.5 Kms from Dal Lake, and the child charge is clearly stated in the booking terms. We apologize for any inconvenience and appreciate your feedback. We also provided you a complimentary family suite room. Your comments are valuable to us. Thank you.

Hotel Samar has replied on Mon Apr 29 12:34:50 IST 2024

Dear Satyam Kumar, Glad you had a great experience with us!

Hotel Samar has replied on Mon Jun 05 14:13:54 IST 2023

Dear Ajay, Thank you for taking the time to provide feedback on your recent stay at our hotel. We sincerely apologize for the negative experience you had during your time with us. We take all guest feedback seriously as it helps us identify areas where we can improve our services. We deeply regret that you found the hotel lacking in cleanliness and basic facilities. Maintaining a clean and comfortable environment for our guests is one of our top priorities, and we apologize for falling short of your expectations. We will address this issue with our housekeeping team to ensure that such lapses are not repeated in the future. Regarding breakfast, we are disappointed to hear that it did not meet your expectations. We understand that breakfast is an important aspect of our guests' experience, and we apologize for the quality and variety not meeting your standards. Your feedback will be shared with our culinary team to make necessary improvements and ensure a more enjoyable dining experience for our guests. We apologize for any inconvenience caused by the hot water facility not working properly. Our maintenance team will be alerted to investigate and resolve this issue promptly so that it does not affect future guests' comfort. We are truly sorry to learn that you did not find our staff courteous. Our team members are usually known for their friendly and helpful nature, and it is disheartening to hear otherwise. We will address this matter with our staff to reinforce our commitment to providing excellent customer service. Lastly, we apologize if your room overlooked neighboring houses. We strive to offer rooms with pleasant views, and we regret that this was not the case for you. We will take your feedback into consideration when assigning rooms to future guests to ensure a more enjoyable stay. Once again, we apologize for the inconveniences you experienced during your visit. We appreciate your honest feedback, as it helps us improve our services and guest experiences. We hope you will reconsider and give us another opportunity to provide you with a more pleasant stay should your travels bring you back to the area.

Hotel Samar has replied on Mon Apr 29 12:32:31 IST 2024

Dear Errol, Thanks for your positive feedback!

Hotel Samar has replied on Mon Apr 29 12:38:18 IST 2024

Dear Sayali, Thank you for your positive feedback on our hotel's location, staff, rooms, and food quality!

Hotel Samar has replied on Mon Apr 29 12:42:28 IST 2024

Dear Swandan, We're delighted to hear that you had a pleasant experience with our friendly and accommodating staff, and that you enjoyed the early check-in and heat bag during the cold weather. Your feedback means a lot to us!

Hotel Samar has replied on Wed Jun 19 10:22:47 IST 2024

Thank you! If you have any more feedback or need assistance, feel free to let us know. We look forward to welcoming you back to Hotel Samar soon!

Hotel Samar has replied on Mon Apr 29 12:44:11 IST 2024

We're glad you liked our hotel's location. Thank you for your feedback!

Hotel Samar has replied on Mon Apr 10 15:27:19 IST 2023

Dear valued guest, thank you for taking the time to share your feedback on your recent stay at our 4-star hotel. We are pleased to hear that you enjoyed your experience with us and we appreciate your kind words about our facilities and services. We take pride in providing our guests with exceptional service and we are delighted that we were able to meet your expectations during your stay. We will share your positive feedback with our team, as it serves as a great motivator for us to continue delivering top-notch service to all our guests. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the near future. Warm regards, hotel samir

Hotel Samar has replied on Mon Apr 10 15:29:04 IST 2023

Dear esteemed guest, thank you for taking the time to share your feedback regarding your recent stay at our 5-star hotel. We are thrilled to hear that you had an exceptional experience with us and that our facilities and services exceeded your expectations. It is always our utmost priority to provide our guests with personalized service and ensure that their stay with us is as comfortable and enjoyable as possible. We are glad that we were able to meet and exceed your expectations in every aspect of your stay. We will share your positive feedback with our team, as it serves as a great source of motivation for us to continue providing the best possible experience for all our guests. Thank you again for choosing to stay with us, and we look forward to welcoming you back in the near future. Warm regards, hotel samir