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You are booking hotel for more than 30 days
Hill Cart Road, Siliguri | 8.5 km from city centre
56 Ratings, 21 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the clean and beautiful property, with a comfortable ambience and great location. The staff is noted for being polite, helpful, and cooperative, offering excellent service. Spacious rooms and good food from the in-house restaurant add to the charm, making it a preferred choice for visitors to Siliguri. Some guests felt the food prices were a bit on the higher side.
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Excellent Stay
The property is nice clean and beautiful with a comfortable ambience. The staff is polite and helpful
Room: Luxury AC Room
GREEN WOOD HOTEL has replied on Sun Apr 27 09:27:57 IST 2025
Dear Ms.Sen, I wanted to personally reach out and express my heartfelt gratitude for your wonderful review. Thank you so much for taking the time to share your positive experience with us.
good
Fine nice room net and clean.good service.cooperative staff.Ready to help.Great location .Huge parking place
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Sun Mar 23 09:15:17 IST 2025
Dear Mr.Das, I wanted to personally reach out and express my heartfelt gratitude for your wonderful review. Thank you so much for taking the time to share your positive experience with us. Your kind words truly mean the world to us and serve as a great source of motivation and encouragement. We are thrilled to hear that you had a fantastic experience with service, and that we were able to meet your expectations.
Good Stay
Overall exp is good. Room condition is okay, staff behavior is also very good. Flexible timing of check in & check out
Room: Luxury AC Room
GREEN WOOD HOTEL has replied on Sun Mar 23 09:14:55 IST 2025
Dear Mr.Singh, I wanted to personally reach out and express my heartfelt gratitude for your wonderful review. Thank you so much for taking the time to share your positive experience with us. Your kind words truly mean the world to us and serve as a great source of motivation and encouragement. We are thrilled to hear that you had a fantastic experience with service, and that we were able to meet your expectations.
Good Stay
Staff behaviour is very good
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Thu Dec 12 11:42:26 IST 2024
I wanted to personally reach out and express my heartfelt gratitude for your wonderful review. Thank you so much for taking the time to share your positive experience with us. Your kind words truly mean the world to us and serve as a great source of motivation and encouragement. We are thrilled to hear that you had a fantastic experience with service, and that we were able to meet your expectations.
Good Stay
Great stay
Room: Super Deluxe Room
GREEN WOOD HOTEL has replied on Sun Nov 03 18:22:26 IST 2024
I wanted to personally reach out and express my heartfelt gratitude for your wonderful review. Thank you so much for taking the time to share your positive experience with us.
Very bad experience
The hotel room was very untidy and no amenities provided. The room was full with mosquito and the staff charged us 100 rupees extra for cleaning which i think is not fair
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Mon Oct 14 12:37:09 IST 2024
Dear sir/ma'am, We apologize for not meeting your expectations. We take all feedback seriously and would appreciate the opportunity to discuss your experience further. Please reach out to us, and we’ll do our best to make things right.
Nice
Stay was good. Friendly staff and they are very supportive. Location is near market only very convenient
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Mon Oct 14 12:37:52 IST 2024
Dear Mr.Kar, I wanted to personally reach out and express my heartfelt gratitude for your wonderful review. Thank you so much for taking the time to share your positive experience with us. Your kind words truly mean the world to us and serve as a great source of motivation and encouragement. We are thrilled to hear that you had a fantastic experience with our service, and that we were able to meet your expectations. Regards,
Excellent Stay
Good hotel my friends stay they told me that the room was too good clean and the food was awesome.
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Thu Mar 07 17:29:57 IST 2024
Dear Mr subhasish kundu, We would like to thank you for sharing your experience regarding your stay with us! Thank you for your valuable ratings, We'll look forward to hosting you soon.Have a great day!
Good Stay
Spacious room, helpful staff. The in-house restaurant offers good food. The location of the hotel provides easy access to all places.
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Tue Jan 09 15:00:01 IST 2024
Dear Ms Manisha Subba, thank you for your feedback regarding your stay at our Hotel. It truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our Hotel stay as it is what we strive for everyday.
Honest review
Whenever i have to stay in siliguri, i prefer to stay at this hotel due to its location. This time i booked the wrong date and i was getting 0 refund in return so i called the hotel directly and without any excuses they solved my problem. Though the room was ok but the kind of hospitality they provide is absolutely amazing. The manager is very helpful and kind and the food is very good.
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Wed Aug 16 16:21:56 IST 2023
Dear Ms Shraddha Subba, thank you for your feedback regarding your stay at our Hotel. It truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our Hotel stay as it is what we strive for everyday.
Comfortable and excellent service!
The stay was absolutely comfortable and the service they provide is excellent, really recommend staying here.
Room: Luxury AC Room (Only For Double)
GREEN WOOD HOTEL has replied on Tue May 16 15:55:31 IST 2023
Dear mr ninam hang rai, thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Take care!
Average Stay
this room was average. pillows were dirty and dusty. water pressure was fantastic. bathroom was clean and hygienic.a bit overpriced but good for a casual stay. and food was overpriced. toto 20 safari 80 toto 20 train 320 maximo 60 food 280 toto 100 hotel food 120
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Thu Mar 16 17:56:23 IST 2023
Dear mr priyankar sarkar, i'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
Mid
Hotel staff were nice but the room was not clean enough
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Tue Jul 26 13:46:30 IST 2022
Dear mars naihrita bhattacharjee, thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Good Stay
Hotel is on the hill-cart road. Loaction is nice. Parking is available.
Room: Luxury AC Room (Only For Double)
GREEN WOOD HOTEL has replied on Fri Jun 17 17:45:13 IST 2022
Dear mr kaushik adhikari, thank you so much for your valuable feedback. We highly value views, opinions and feedback from our guests. We are glad that you had a comfortable stay. Hope to serve you again.
Excellent Stay
The manager was quite helpful. When we were travel-ling with our child and needed few hours of sleep we searched for a hotel for few hours at midnight. We are happy with their service.
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Wed May 04 16:28:41 IST 2022
Dear mars shreeparna roy, thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
Good Stay
Everything is good but the food was poor quality
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Mon Aug 16 17:52:34 IST 2021
Dear mr. Dhrubajit, we are sorry about the inconvenience caused to you. Thank you for giving ratings to our hotel.
Good
All is well and good service my family is comfortable
Room: Luxury AC Room (Only For Double)
GREEN WOOD HOTEL has replied on Fri Jan 22 14:49:06 IST 2021
Dear dipanwita, we are incredibly grateful that you took the time out to leave us this note. Our hotel values customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
The condition of pillow, bedsheet and blanket was pathetic. I was really upset about their amenities. Services was good but the condition of amenities was too poor, i would suggest go and check the amenities then only book coz once u book it's non refundable. I stayed j us because of non refundable. In that price we can get way more better hotels.
Poor
Room: Super Deluxe Room
GREEN WOOD HOTEL has replied on Wed Dec 23 13:50:42 IST 2020
Dear guest, we're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this to your benefit and earn you back as a customer
Good Stay
It was an excellent stay and future i would like to stay here
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Tue Sep 29 13:28:12 IST 2020
Dear guest, thank you for taking out the time for sharing your experience with us. We are delighted to know that we lived up to your expectations and made your stay a very memorable one. Your positive and valuable appreciation of our performance inspires us to continue achieving even higher standards of service excellence, serving you and your family with lifetime experiences. We look forward to welcoming you back sometime soon!
It was a good stay
Safe n good to go
Room: Standard Non - AC Room
GREEN WOOD HOTEL has replied on Sun Sep 20 16:23:14 IST 2020
Dear Sir, “Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback and experience staying at our Hotel. Hope to see you soon again. Thanks & Regards
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