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Janta Nagar, Siliguri | 4 minutes walk to Hong Kong Market
679 Ratings, 290 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Terrible Stay
After check in I got call from front desk asking about when the second person will come and if that person is local resident then I cannot take in .i felt very much regret and never choose your hotel in future and also will not recommend this hotel to anyone..In fact I was alone but this act made me very sad and quite disappointed about the motivation to some one called and telling this.. front desk male team behaviour is very bad it is not suitable to hospitality Bussiness
Room: Executive Or Twin
good experience
Room was of average size , food was great. Service is also very good. Overall very good experience.
Room: Deluxe
HOTEL SURYA GRAND has replied on Sat Nov 08 14:12:53 IST 2025
Dear Mr Aman Bharti, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon
Good Stay
It's a good place to stay in Siliguri, the property was clean, the location was good... Service and buffet could have been a little better but otherwise perfect
Room: Executive
HOTEL SURYA GRAND has replied on Fri Oct 10 18:16:08 IST 2025
Dear Mr Utkarsh Jaiswal, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Excellent Stay
stayed for 1 night on 01/10/2025. excellent food, location and amenities. nothing to complain about.
Room: Executive
HOTEL SURYA GRAND has replied on Sun Oct 05 16:27:58 IST 2025
Dear Mr Pranjit Bhuyan, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Best hotel in Siliguri,
Best hotel in Siliguri, location is great, easy access to market. Hotel staffs are very professional.
Room: Executive
HOTEL SURYA GRAND has replied on Sun Oct 05 16:28:22 IST 2025
Dear Mr Tapan Chandra Das, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Excellent Stay
Realy Good Property. Location is good. Enough space for parking. Room Sizes are big and having all amenities require for standard star category room. Food are good
Room: Executive
HOTEL SURYA GRAND has replied on Sun Oct 05 17:10:44 IST 2025
Dear Mr Devendra Yadav, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Good room & enjoyed the stay.
Room was good & enjoyed the stay. Food menu was changed & limited due to the Puja festival. Had to pay an additional Rs 800/- for my 8 year old kid.
Room: Executive
HOTEL SURYA GRAND has replied on Sun Oct 05 17:11:09 IST 2025
Dear Mr Tanushyam Barua, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Excellent Stay
"Great hospitality, nice ambience and smooth check-in."
Room: Executive
HOTEL SURYA GRAND has replied on Sun Oct 05 17:11:50 IST 2025
Dear Sutirtha Mazumder, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Bad Behaviour of Staffs
The Restaurent Waiter behaved very badly and refused to give food.Location is too clumsy. Services can be a bit better
Room: Executive
Excellent Stay
Excellent. I like the way the hotel staffs maintain it. Very well decorated. Room service is very prompt. Managers are very concern about the guests.
Room: Executive
HOTEL SURYA GRAND has replied on Sun Oct 05 17:12:33 IST 2025
Dear Ms Juthika Das, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Irresponsible and arrogant staff
Air conditioner doesn't have proper cooling and their OP head, Mr. Kaushik not willing to accept any complain. Infact he was blaming that I am doing it purposely. At 10pm maintenance staff comes with ladder to see what the problem is. TV doesn't have necessary channel and staff are not willing to co-operate at all. Most arrogant and irresponsible staff I have ever come across. Only saving grace was good breakfast and courteous restaurant staff. The attitude of front office staff and OP head will spoil this property.
Room: Executive
HOTEL SURYA GRAND has replied on Sun Sep 28 17:33:07 IST 2025
Dear Mr Kallol Ghosh, Thankyou for sharing your experience with us. We are really sorry to hear about your experience during your recent stay with us . we have shared your valuable feedback with all concerned and we ensure that such incident will not happen in future we look forward to welcome you back for another memorable visit soon.
Excellent Stay
Property is well managed and very clean and hygienic. Ample space for parking which is very good. Rooms are well maintained and clean. Foods are also very good. Enjoyed the morning buffet breakfast with varieties of food. Overall, the Property is very good.
Room: Executive
HOTEL SURYA GRAND has replied on Sun Sep 28 17:36:23 IST 2025
DearTheasus Lepcha , Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
great experience
good experience this is my third stay here .and hope for upcoming events . good staffs good food good location. clean
Room: Executive
HOTEL SURYA GRAND has replied on Wed Sep 24 15:25:26 IST 2025
Dear Ms Samriddhi Mukherjee, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Excellent Stay
Had a good time here. Spacious and we'll equipped rooms with excellent food and courteous staff. Good choice of items on menu and pretty economical as well. One suggestion I would like to offer is to improve on the laundry service. Sunday was supposedly a no laundry day. Not expected at this price point. Otherwise,I'm all praise for the place.
Room: Executive
HOTEL SURYA GRAND has replied on Wed Sep 24 16:44:37 IST 2025
Dear Mr Mitadru De Sarkar, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We are really sorry to hear about your experience during your recent stay with us . we have shared your valuable feedback with all concerned ,We look forward to welcome you back for another memorable visit soon.
Excellent Stay
very good experience all services are good i suggest to stay here very good location and staff behaviour is very good
Room: Executive
HOTEL SURYA GRAND has replied on Wed Sep 24 16:56:37 IST 2025
Dear Mr Manish kumar, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Good Stay
Property is good Food is good Location is good Facilities ok
Room: Executive
HOTEL SURYA GRAND has replied on Mon Sep 22 21:38:07 IST 2025
Dear Sabarinath Singh, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Excellent Stay
My stay at the hotel was very pleasant. The property is well-maintained and in a good location. The food was tasty with a good variety, and the staff was polite, helpful, and very professional. Overall, it was a comfortable and enjoyable experience.
Room: Executive
HOTEL SURYA GRAND has replied on Mon Sep 22 21:38:32 IST 2025
Dear Karishma Yadav , Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Excellent Stay
Very good experience, supportive staff, well behaved. very helpful. food quality and food proportion is very good and can easily say that one of the best hotels in Siliguri. spacious rooms and clean and hygiene well maintained
Room: Executive
HOTEL SURYA GRAND has replied on Mon Sep 22 21:40:08 IST 2025
Dear Ajanta Das, Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
Average Stay
Did not provide food bill. Also the room was not as per the category I booked. Not a family friendly hotel.
Room: Deluxe
HOTEL SURYA GRAND has replied on Mon Sep 22 21:53:50 IST 2025
Dear Mr Parag Sinha, Thank you for sharing your experience with us.We are really sorry to hear about your experience during your recent stay with us we have shared your valuable feedback with all concerned and we ensure that such incident will not happen in future . We look forward to welcome you back for another memorable visit soon.
Excellent Stay
The stay was fabulous. The hotel is very clean and hygienic. The staff is very polite, helpful and humble. The food was good. I would like to stay here again and recommend it to friends and family too.
Room: Executive
HOTEL SURYA GRAND has replied on Mon Sep 22 21:55:25 IST 2025
Dear Insha Hussain , Thank you for sharing your experience with us. we are delighted to know that you had a wonderful stay with us and enjoyed our services. We look forward to welcome you back for another memorable visit soon.
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