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Review Of Hotel Orchid

Dabgram, Siliguri | 6 minutes walk to New Jalpaiguri Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    111 Ratings, 39 Reviews

    excellent
    35%
    very good
    33%
    average
    21%
    poor
    4%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 4
    • 5
    • 4
    • 1
    • 5
    • 4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property is appreciated for its prime location near NJP station, making it convenient for travelers. Guests highlight the cleanliness and maintenance of the rooms, as well as the helpful staff who provide excellent service. The ambience and modern facilities add to the positive experience, with good quality food and a peaceful environment.

    Sort by:

    Positive first
    5.0

    Satisfactory stay and very good as transit hotel

    raibatak s.family

    We stayed in this hotel for one night. The location is very near to NJP railway station and is situated in a good locality. The reception persons and other staff are very courteous. The rooms are very clean. Very satisfactory amenities provided at a reasonable rate. Those looking for transit hotels in NJP can select this as a safe and standard hotel.

    Travel Month: Nov 2025

    Room: Double Deluxe Room

    5.0

    Excellent Stay

    abhishek a.group

    Clean and hygienic room and washroom. Well mannered staff with super quick response on the requests. Overall a good experience

    Travel Month: Nov 2025

    Room: Premium Deluxe Room

    4.0

    Very nice

    nitish s.family with 2 kids

    Very nice Hotel even though rank as only 1star. Rooms are big,clean and with all required facilities. Staff is very supportive. Only location is not proper and preferable.

    Travel Month: Oct 2025

    Room: double deluxe only 2 person accomodates

    4.0

    Good Stay

    shambhu p.family with 1 kid

    very comfortable with family good location with station good coperative staff

    Travel Month: Oct 2025

    Room: double deluxe only 2 person accomodates

    5.0

    Excellent Stay

    sabari.solo

    it's a hidden treasure near the station. Sparkling clean and very well maintained rooms, helpful staffs and on the main road this hotel meet all expectations. as a single female travelor I felt absolutely safe.

    Travel Month: Oct 2025

    Room: double deluxe only 2 person accomodates

    • user photos

    Hotel Orchid has replied on Mon Oct 20 13:52:57 IST 2025

    THANKS A LOT

    5.0

    Excellent Stay

    sudip.group

    The location is very near NJP station. Food is good. The hotel appears to be new. Very well maintained. Lift is there. Staffs are well behaved. Manager is good.All modern facilities are there.

    Travel Month: Oct 2025

    Room: DELUXE ROOM only 4 person accomodates

    5.0

    Excellent Stay

    ajit k.couple

    Excellent in all respect of hospitality, reception, room service, transportation to NJP station etc.

    Travel Month: Oct 2025

    Room: double deluxe only 2 person accomodates

    4.0

    Good Stay

    alok k.family with 2 kids

    Location is Good. Ambience is good. Staff is good.

    Travel Month: Oct 2025

    Room: DELUXE ROOM only 4 person accomodates

    1.0

    Terrible Stay

    imad.couple

    when we walked in the first thing the person at the desk did was click a photo of my husband. He then kept calling us downstairs for a million reasons asking us questions about where he was from and then asked for me under the pretext of trying to quiz me whether my husband was really my husband. when I called up make my trip helpline, kuldeep singh the customer service agent started justifying why it was ok for the person to instead of ask me for my ID (which he did not ask for by the way) he started asking me all questions about where he was from etc. but more than that were they suggesting what I think they were? in which case your customer service agent did not protect my honour and I got insulted for booking a room and giving them business. why? because I needed to sleep close to the station do I could get a few extra minutes of shut eye.

    Travel Month: Aug 2025

    Room: double deluxe only 2 person accomodates

    Hotel Orchid has replied on Thu Oct 16 13:18:40 IST 2025

    GOD BLESS YOU

    5.0

    Excellent Stay

    rahul a.family

    Hotel was nice. Near NJP Railway Station. Room ambience was very Nice. Staff were very supportive. Overall Nice Hotel👍

    Travel Month: Jul 2025

    Room: double deluxe only 2 person accomodates

    • user photos

    Hotel Orchid has replied on Wed Jul 23 18:40:58 IST 2025

    THANK YOU SIR YOUR VALUABLE FEEDBACK

    4.0

    Good Stay

    avinash s.

    4

    Travel Month: Jun 2025

    Room: double deluxe only 2 person accomodates

    Hotel Orchid has replied on Mon Jul 14 13:56:33 IST 2025

    THANKS A LOT SIR

    5.0

    Excellent Stay

    jintu m.

    One of the best hotel to stay in njp. I would surely recommend everyone to have a stay here.

    Travel Month: Jun 2025

    Room: double deluxe only 2 person accomodates

    Hotel Orchid has replied on Mon Jul 14 13:56:07 IST 2025

    WELLCOME SIR

    3.0

    Average Stay

    shabana b.family with 2 kids

    Location of this property is the prime reason for booking it in the first place...very close to NJP station....but still you'll need to book an auto to reach the station in the wee hours of the morning

    Travel Month: Jun 2025

    Room: double deluxe only 2 person accomodates

    4.0

    Good Stay

    birendra g.business

    it's a nice place located near railway station. but they dont provide electric kettle and tea supplies in the room. Rooms are good and neat and clean.

    Travel Month: Jun 2025

    Room: double deluxe only 2 person accomodates

    3.0

    Average Stay

    sangeeta k.

    Certainly! here's a more elaborate and professionally worded version of your message: - room feedback: the room itself is comfortable and well-maintained, which we appreciate. However, we did encounter a few issues during our stay that we hope can be addressed: 1. Used blankets: the blankets provided appeared to have been previously used, which raised concerns about cleanliness and hygiene. 2. Lack of room slippers: there were no room slippers available, which is typically expected in accommodations of this type. 3. Limited towels: only one towel was provided, which was insufficient for our needs, especially for multiple guests or extended stays. We hope these concerns can be looked into to enhance the overall guest experience. Thank you.

    Travel Month: Jun 2025

    Room: double deluxe only 2 person accomodates

    5.0

    Excellent Stay

    sunil s.family with 1 kid

    It was excellent stay , very clean hotel, good food quality ..i recomond it strongly to all

    Travel Month: Jun 2025

    Room: DELUXE ROOM only 4 person accomodates

    4.0

    Best option.

    priyaranjan p.family with 1 kid

    I spent a night only with my family and felt good with the deluxe room and service.

    Travel Month: Jun 2025

    Room: DELUXE ROOM only 4 person accomodates

    5.0

    Very Nice hotel and I love it very much and I will go everytime when I come

    diptanu d.family with 1 kid

    Very nice hotel .. I love it very much and I will go everytime when I will come next time

    Travel Month: Jun 2025

    Room: double deluxe only 2 person accomodates

    Hotel Orchid has replied on Thu Jun 05 13:53:56 IST 2025

    THANK YOU SIR

    4.0

    Good Stay

    sanjib s.family

    hotel is very nice,clean & peaceful and also pocket friendly.. behaviour of the staffs are good.. and transport facilities are very well

    Travel Month: May 2025

    Room: double deluxe only 2 person accomodates

    4.0

    Good Stay

    syed a.

    Hotel was located near to railway station, neat room and washroom. Good for budget traveller. Ok

    Travel Month: May 2025

    Room: double deluxe TWIN BED only 2 person accomodates

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