Guests highlight severe cleanliness issues, with many reporting dirty linens, unkempt bathrooms, and unpleasant odors throughout the property. The AC and hot water frequently fail, adding to the discomfort. Staff interactions seem inconsistent, with reports of rudeness overshadowing some instances of helpfulness. While some appreciate the budget-friendly nature and proximity to Delhi University, the overall experience remains marred by poor maintenance and inadequate service, leaving a majority of reviewers highly dissatisfied.