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Review Of Grand Elegant

Poongavanapuram, Chennai | 8 minutes walk to Chennai Central Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    1361 Ratings, 685 Reviews

    excellent
    37%
    very good
    36%
    average
    15%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 4
    • 4
    • 3
    • 4
    • 3
    • 5
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness4.0
    • Room3.9
    • Value For Money3.7
    • Food3.6
    • Security3.8
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    Reviews Summary

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    The property boasts a prime location near Chennai Central Railway Station and metro, making it super convenient for travelers. Guests rave about the polite and attentive staff, excellent food options, and daily housekeeping that keeps rooms clean and tidy. Many appreciate the value for money, noting the comfortable and well-furnished rooms. However, a few mentioned that the bathrooms could use some improvements in cleanliness. Overall, it’s a solid choice for families and business travelers alike.

    Sort by:

    Positive first
    4.0

    Nice Budget Hotel for Corporate people

    subrato p.business

    Hotel very close the Chennai Central Railway Station & Central Metro. Rooms were clean, staff behaviour good. Complimentary breakfast was nice, but few more variety should be offered for North Indian people. Hotel food was good.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Elegant Deluxe

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    3.0

    Average Stay

    kacham s.solo

    Rooms in the property has got so many cockroaches and not so cleaned.

    Travel Month: Aug 2025

    Room: Elegant Deluxe

    5.0

    nice experience

    ritul d.solo

    It was great experience, nice staff and hygiene was good. Very near to metro station which helps connectivity and silent zone

    Travel Month: Aug 2025

    Room: Elegant Deluxe

    5.0

    excelent hotel at chennai

    suman m.solo

    Nice stay and good staff . Everything good. break fast is good .wifi connection is goo Nice stay and good staff . Everything good. break fast is good .wifi connection is good

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Elegant Deluxe

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    5.0

    Excellent Stay

    bhavin.solo

    good traveling experience and good breakfast which I love and happy to go yhe good traveling experience and good breakfast which I love and happy to go there

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Elegant Deluxe

    1.0

    Not worth the money you pay!

    mintu m.solo

    I have stayed in Grand elegant few days back with my sister expecting a professional stay but the room was not at all acceptable. The room was not swept and was having left over chips laying on floor and cockroaches were running through the bed and i dont think they have changed the bedsheets as we have seen few hair on top of the bedsheet. The room was having some faul smell and it was from the comforter which they provided. Again i dont know when was the last they would have cleaned the washroom. On top of this when we had gone out they had done painting for the cubboard inside the room. Who will do such maintenance for a room which is already occupied? And we had to stay with that smell aswell.

    Travel Month: Jul 2025

    Room: Elegant Deluxe

    1.0

    Horrible stay experience

    gokaran t.business

    Very bad experience, I haven't seen such dirty room in my life , everywhere coachroch were moving on bed , cupboard and washroom. Cupboard was too dirty to put clothes inside. I request make my trip to not categories this property as hotel. It doesn't deserve as hotel.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Elegant Deluxe

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    3.0

    Average Stay

    yeeshu m.family

    I Booked a deluxe room for 2 adults and a child, the room was small bathroom had decent space. The overall cleanliness is good l but the bedsheets and towels were old. The receptionist was well behaved but the other service needs to be trained to communicate properly. The complimentary breakfast had very limited options and taste was also below average. Overall it is a budget to hotel just to spent a night in an emergency. I would rate it 2.5 out of 05 I Booked a deluxe room for 2 adults and a child, the room was small bathroom had decent space. The overall cleanliness is good l but the bedsheets and towels were old. The receptionist was well behaved but the other service needs to be trained to communicate properly. The complimentary breakfast had very limited options and taste was also below average. Overall it is a budget to hotel just to spent a night in an emergency. I would rate it 2.5 out of 05.

    Travel Month: Jul 2025

    Room: Elegant Deluxe

    4.0

    Good stay

    devendra z.business

    room was spacious but not maintained. but overall waybetter than other 2 hotels I stayed in same area. breakfast was good. soup I ordered was also good. room was spacious but not maintained. but overall way better than other 2 hotels I stayed in same area. breakfast was good. soup I ordered was also good.

    Travel Month: Jul 2025

    Room: Elegant Deluxe

    1.0

    if you want to get bit by BED BUGS, chose this hote

    andrea.couple

    this was our worst and traumatic experience. BED BUGS !!!. I booked the Elite room ,but when I reached there they told me that it was sold out so that they will give me the king room(why would they rent out the room which was already paid by someone??).we expected that room to be soo good but it was bare minimum. the washrooms were very smelly ,and the cupboard looked like it was clear in the last century. sinc ei had work to do and documents to update right on time I was completely siting on the small sofa back to this bed . and after that by eveng we went out to some mall came backa dn had dinner ..and went to sleep . by night 2am my body was totally itching. not just normal but very irresistible. I wa scared and went to have a look in the washroom ..and i cannot describe what I felt at that time . my body was completely covered with bed bugs bites .big big bites which was really scary. i couldn't even sit properly because it was painful as well as itchy! 2 of my fingers went numb because of the bite .it is still numb .will have to consult a doctor most probably. and we were praying for zepto to get opened we bought a calamine lotion .that was my saviour. it calmed my irritation . This was the worst experience I've every had. was already tired because of our travel the day before and then this because of this hotels irresponsible cleaning . I don't know when they have washed that bed sheets since when we checked it after I got this allergy the underneath of the sheets were very dirty.

    Travel Month: Jun 2025

    Room: Elegant Deluxe

    4.0

    Good Stay

    family

    the location was very accessible with in one kilometre to central railway station and metro station it hardly take 8-10 min walk to the railway connectivity. The hotel is clean with all basic amenities , good behaving staff and we can even order food from the hotels restaurant (they take 15-20 mins and prices are moderate) or even from outside eateries . my only complaint is there is cockroach infestation and there are mosquitos in the room and also the bedsheets are with stains .....

    Travel Month: Jun 2025

    Room: Elegant King

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    5.0

    Excellent Stay

    mageshwaran d.group

    Very clean and food was good, staffs were very friendly and responsive an amazing experience

    Travel Month: Jun 2025

    Room: Elegant Deluxe

    3.0

    Average Stay

    seikh m.family with 1 kid

    It was average, the food was okay as some items were bad but some were alright. The room was unclean, stains on wall in both bathroom and bedroom. Bathroom was clean but still in bad condition, more like lodge. Service was alright too, they did everything we asked them to on time but talking to them felt like a chore, the people were not very responsive. So overall, an average budget stay.

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Elegant King

    5.0

    Good experience

    umasankaar d.couple

    Very nice hotel & staff was very cooperative. Breakfast was seems good. Rooms are comfortable and effortable.

    Travel Month: May 2025

    Room: Elegant King|Elegant Deluxe

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    5.0

    Excellent Stay

    rinku g.

    Every thing is ok and staff behaiver is so good

    Travel Month: Apr 2025

    Room: Elegant Deluxe

    5.0

    Excellent Stay

    vipul b.business

    it is good to staying in hotel grand elegant as it is money saver basis on clean and good rooms......

    Travel Month: Apr 2025

    Room: Elegant Deluxe

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    5.0

    excellent

    vipul b.business

    clean and good to stay near the chennai central railway station. very good and reasonable price to stay.

    Travel Month: Apr 2025

    Room: Elegant Deluxe

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    5.0

    One of the best Hotel stay within in the Prime Chennai city

    dudey v.family

    One of the best Hotel stay within the prime Chennai city. Just opposite the Chennai corporation l, Rippon Buildings. Very good stay at Grand Elegant Hotel. Good staff and reception.

    Travel Month: Mar 2025

    Room: Elegant Deluxe

    5.0

    Excellent Stay

    aravind n.couple

    Good stay we stayed here with my family for one day and the food was too good and service was too good

    Travel Month: Mar 2025

    Room: Elegant Deluxe

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    3.0

    Average Stay

    vipin p.business

    Pros Near to Central station nd metro Breakfast was descent . Cons Room was too small Housekeeping staff doesn't know how to behave as they were playing songs, shouting, laughing in the corridor

    Travel Month: Feb 2025

    Room: Elegant Deluxe

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