loved the place and it amminities all the staff was wonderfull and the pool was awsome as well even the food was delicious
Travel Month: Oct 2025Room: Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Mon Oct 13 15:25:04 IST 2025
Dear Guest,
Thank you for your wonderful feedback. We are thrilled to hear that you loved our place, amenities, and appreciated our wonderful staff. It's delightful to know you enjoyed our pool and found the food delicious. Your kind words inspire us to continue delivering exceptional service and experiences.
We look forward to welcoming you back soon at Fairfield by Marriott Kolkata.
Warm regards
Manoj Jangid,
General Manager
Fairfield by Marriott Kolkata
5.0Excellent Stay
ajay k.family with 2 kids
Hotel staff is very co operative and food is also very good
Travel Month: Oct 2025 (3-Night Stay)Room: Guest room, 2 Single Beds
Fairfield by Marriott, Kolkata has replied on Mon Oct 13 15:25:12 IST 2025
Dear Guest,
Thank you for your positive feedback. We are pleased to hear that you found our staff very cooperative and enjoyed the good food. Your appreciation motivates our team to continue providing excellent service and quality dining experiences.
We look forward to welcoming you back soon at Fairfield by Marriott Kolkata.
Warm regards
Manoj Jangid,
General Manager
Fairfield by Marriott Kolkata
5.0Excellent Stay
aditya v.solo
Very good experience 💯, keep it up Fairmount by Marriott Group and Make My Trip
Travel Month: Oct 2025Room: Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Mon Oct 13 15:25:44 IST 2025
Dear Guest,
Thank you for your wonderful feedback. We are delighted to know you had a very good experience with us. Your encouragement motivates us to continue providing excellent service and maintaining the high standards expected from the Fairfield by Marriott Group.
We look forward to welcoming you back soon at Fairfield by Marriott Kolkata.
Warm regards
Manoj Jangid,
General Manager
Fairfield by Marriott Kolkata
4.0Good Stay
shambhavi s.family
Good experience. clean room, bathroom and good service.
Travel Month: Oct 2025Room: Guest room, 2 Single Beds
1.0Terrible Stay
shreyashi p.group
their over all service was the worst , we had booked 4 rooms for one day they provided two rooms 1.30 mint later after multiple requests and two after almost 3 hours later again with requests , we didn't get our beverages for 3 rooms , they weren't attentive over all after the disappointing behaviours from all the stuffs we had to check out that night , views were awesome pool was clean but overall i won't recommend anyone for that particular branch
Travel Month: Oct 2025Room: Guest room, 2 Single Beds|Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Mon Oct 13 15:27:01 IST 2025
Dear Guest,
Thank you for sharing your detailed feedback with us. We sincerely apologize for the delays in room allocation, the beverage service issues, and the overall disappointing experience during your stay. Your concerns have been immediately shared with our management team for thorough review and corrective action. We regret that our service standards fell short of your expectations and appreciate you bringing these matters to our attention.
We hope to have the opportunity to restore your confidence in Fairfield by Marriott Kolkata in the future.
Warm regards
Manoj Jangid,
General Manager
Fairfield by Marriott Kolkata
5.0very goo
anirudha m.family
location was good, ambience rooms are best
Travel Month: Sep 2025Room: Guest room, 2 Single Beds
Fairfield by Marriott, Kolkata has replied on Mon Oct 13 15:26:26 IST 2025
Dear Guest,
Thank you for your positive feedback. We are pleased to know that you appreciated our good location, ambience, and found our rooms to be the best. Your kind words encourage us to continue maintaining our high standards and providing excellent accommodations.
We look forward to welcoming you back soon at Fairfield by Marriott Kolkata.
Warm regards
Manoj Jangid,
General Manager
Fairfield by Marriott Kolkata
5.0That was good.
deepak s.solo
I’m sharing this review based on someone’s recent stay at Marriott Kolkata, booked through MakeMyTrip. The entire process — from booking to check-in — was smooth and well-managed.
They mentioned that the hotel stay was excellent, with clean rooms, courteous staff, and great amenities.
Travel Month: Sep 2025Room: Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Mon Oct 13 15:26:37 IST 2025
Dear Guest,
Thank you for sharing this wonderful feedback. We are delighted to hear about the smooth booking and check-in process through MakeMyTrip, and that the stay was excellent with clean rooms, courteous staff, and great amenities. Your recommendation means a lot to us and motivates our team to continue delivering outstanding hospitality.
We look forward to welcoming you and your guests back soon at Fairfield by Marriott Kolkata.
Warm regards
Manoj Jangid,
General Manager
Fairfield by Marriott Kolkata
4.0great good n nice
shilpa p.group
Good services n food are so expensive but nice, n family friendly and drinks are cheap n pool very small
Travel Month: Oct 2025Room: Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Tue Oct 07 14:40:15 IST 2025
Dear Guest,
Thank you for sharing your feedback regarding your recent experience with us. We are pleased to know you found our services and food to be of good quality, and appreciate your mention of family-friendly offerings as well as the affordability of our drinks. We take note of your comments about the pool size and food pricing, and your input helps us continuously improve the guest experience.
It is our constant endeavor to maintain a pleasant and welcoming environment for all guests. We value your observations and look forward to welcoming you and your family back soon at Fairfield by Marriott Kolkata.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
2.0Poor service & mismanaged
sunayana.couple
During check - in, the front desk had no records of our booking. We were eligible for a 20% discount on Food & beverages, they had no information about that & charged us the whole amount. When we showed them the voucher, they couldnot find our food bill. After repeated followups for 3-4 consecutive days , they shared the food bill with us...
Travel Month: Sep 2025Room: Guest room, 2 Single Beds
Fairfield by Marriott, Kolkata has replied on Tue Oct 07 14:40:54 IST 2025
Dear Guest,
Thank you for your feedback and for bringing this matter to our attention. We regret the inconvenience caused during your check-in and with the food and beverage discount voucher. We sincerely apologize for the delay in retrieving your food bill and any frustration it may have caused. Your comments have been shared with the relevant teams to ensure this does not happen in the future.
We appreciate your patience and hope to have the opportunity to provide you with a seamless experience on your next visit to Fairfield by Marriott Kolkata.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
Nice experience inspite of heavy rush in the hotel. The staffs are friendly and helpful. The hotel rooms are smaller in size, best for 2 adults. Even the extra bed / matress doesnt fit well.
Travel Month: Sep 2025 (3-Night Stay)Room: Guest room, 2 Single Beds
Fairfield by Marriott, Kolkata has replied on Tue Oct 07 14:42:08 IST 2025
Dear Guest,
Thank you for sharing your experience with us during a busy period at the hotel. We are glad to know that our staff were friendly and helpful throughout your stay. We acknowledge your feedback regarding the room size and understand that our rooms are best suited for two adults, with extra beds or mattresses not fitting comfortably. Your observations help us continually enhance our guest experience.
We look forward to welcoming you again soon at Fairfield by Marriott Kolkata.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
3.0Average Stay
soumen d.family with 1 kid
They are talking additional charges one person breakfast and not supply two beer which is mentioned on booking.
Travel Month: Sep 2025Room: Guest room, 2 Single Beds
Fairfield by Marriott, Kolkata has replied on Tue Oct 07 14:42:56 IST 2025
Dear Guest,
Thank you for sharing your concerns with us. We apologize for any confusion regarding the breakfast charges and the beer allocation mentioned in your booking. We strive to ensure all booking details and inclusions are clearly communicated and honored. Your feedback has been shared with the relevant teams for immediate review and resolution.
We appreciate your understanding and look forward to the opportunity to welcome you back for a seamless experience at Fairfield by Marriott Kolkata.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
2.0The hospitality at this hotel was very poor.
soubhik s.couple
The hospitality at this hotel was very this 4- or 5-star hotel, the staff didn’t even listen to what I wanted, and the hospitality was very disappointing
Travel Month: Oct 2025Room: Executive Lounge Access, Guest room, 1 Queen, City view
Fairfield by Marriott, Kolkata has replied on Tue Oct 07 14:43:35 IST 2025
Dear Guest,
Thank you for sharing your feedback with us. We sincerely apologize that your expectations regarding hospitality and service were not met during your stay. Providing attentive and personalized service is our priority, and we regret we fell short in your case. Your comments have been shared with our team for immediate review and improvement.
We appreciate your input and hope to have an opportunity to better serve you in the future at Fairfield by Marriott Kolkata.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
Property was good and stay was quite pleasant. Easily checked in. Great experience.
Travel Month: Sep 2025Room: Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Tue Oct 07 14:44:25 IST 2025
Dear Guest,
Thank you for your kind words and for sharing your pleasant experience with us. We are delighted that you found our property well managed and the check-in process smooth. Your appreciation encourages us to continue providing excellent service and a comfortable stay for all our guests.
We look forward to welcoming you again soon at Fairfield by Marriott Kolkata.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
5.0good stay good food
souvik n.couple
very good stay, had good food.
Travel Month: Sep 2025Room: Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Tue Oct 07 14:46:51 IST 2025
Dear Guest,
Thank you for your kind words and for sharing your pleasant experience with us. We are delighted to hear that you enjoyed your stay and appreciated the quality of our food. Your positive feedback motivates us to continue providing excellent service and memorable experiences.
We look forward to welcoming you again soon at Fairfield by Marriott Kolkata.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
5.0Maintain the same.
m k.solo
Its awesome and its easily reachable from the airport.
Food - no word about the food and totally hygenic and clean.
Travel Month: Sep 2025Room: Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Tue Oct 07 14:47:17 IST 2025
Dear Guest,
Thank you for your wonderful feedback. We are delighted to hear that you found our hotel easily reachable from the airport and appreciated the hygiene and cleanliness of our food services. It is encouraging to know you had an awesome experience with us. Your kind words inspire us to maintain the highest standards.
We look forward to welcoming you back soon at Fairfield by Marriott Kolkata.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
Travel Month: Sep 2025Room: Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Tue Oct 07 14:47:45 IST 2025
Dear Guest,
Thank you for your wonderful feedback. We are thrilled to know that you had an excellent stay with us. Your appreciation of our services and hospitality encourages us to maintain the highest standards for all our guests.
We look forward to welcoming you again soon at Fairfield by Marriott Kolkata.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
5.0Excellent Stay
raman p.family with 1 kid
We had a pleasant experience overall, the food was pretty good and the rooms were clean and tidy with proper amenities. Highly recommended.
Travel Month: Sep 2025Room: Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Wed Oct 01 18:01:27 IST 2025
Dear Guest,
Thank you for your positive review and recommendation. We are delighted to know you had a pleasant experience with delicious food, clean and tidy rooms, and well-appointed amenities during your stay at Fairfield by Marriott Kolkata. Your feedback motivates our team to keep delivering high standards of comfort and hospitality to every guest.
We look forward to welcoming you again for another enjoyable stay.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
3.0Average Stay
priyam p.couple
not worth money most of the facilities are not available like Jacuzzi and tv is not working.
Travel Month: Sep 2025Room: Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Wed Oct 01 18:01:50 IST 2025
Dear Guest,
Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations, and apologize for the inconvenience caused by unavailable amenities such as the Jacuzzi and the non-functional TV. Your comments have been brought to the attention of our engineering and facilities team for immediate review and action. We appreciate your input as it helps us enhance our services and ensure a better experience for future stays.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
1.0Terrible Stay
sandeep s.couple
worst experience ever.
from staying till service everything. Unexpected.
wont staying here again
Travel Month: Sep 2025Room: Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Wed Oct 01 18:02:27 IST 2025
Dear Guest,
Thank you for sharing your feedback, and we sincerely apologize for the disappointment you experienced during your stay. We deeply regret that our services and accommodations fell short of your expectations. Your comments have been noted by our management team for immediate review and corrective action.
We value your input and would appreciate the opportunity to learn more about your experience, should you wish to share further details. Our aim is to continually improve and better serve our guests in the future.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata
5.0Nice Experience at a Very Good Hotel
pradeep r.family
Checkin was smooth and hassle-free. Hotel, staff and food were top notch. Nice and Clean Rooms. Good lication
Travel Month: Sep 2025Room: Guest room, 2 Single Beds|Guest room, 1 Queen
Fairfield by Marriott, Kolkata has replied on Wed Oct 01 18:02:49 IST 2025
Dear Guest,
Thank you for sharing your review. We are glad to know that your check-in was smooth and hassle-free, and you found our hotel, staff, food, and rooms to be top notch and clean. We appreciate your praise for the location as well. Your positive feedback inspires our team to continue providing excellent hospitality and memorable stays at Fairfield by Marriott Kolkata.
We look forward to welcoming you again soon.
Warm regards,
Manoj Jangid
General Manager
Fairfield by Marriott Kolkata