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Review Of FabHotel The Lily - Nr. Bisarjan Ghat

New Town, Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    49 Ratings, 25 Reviews

    excellent
    47%
    very good
    18%
    average
    16%
    poor
    2%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 1
    • 5
    • 1
    • 5
    • 1
    • 4
    • 3
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness2.7
    • Food3.5
    • Value For Money3.4
    • Facilities4.3
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    Review Summary

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    Guests appreciate the budget-friendly pricing and clean rooms of this property. The friendly and attentive staff are noted for their great service, ensuring a comfortable stay. The location is ideal for exploring the city, close to attractions with easy transport access. Despite some concerns about maintenance and breakfast offerings, many find it a good value for money.

    Sort by:

    Positive first
    2.0

    Poor Stay

    nirmal s.business

    pathetic room. stinks with cigarette smell. room drawers were filled with cigarette ashes. beedheets has cigarette smell. Complimentary breakfast not provided.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Room

    FabHotel The Lily - Nr. Bisarjan Ghat

    Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!

    1.0

    mj-Kolkotta trip

    mahendra j.solo

    Very poor maintainance -no breakfast provided- no quilt in rooms-smelly rooms so had to change room- very arrogant staff

    Travel Month: Sep 2025

    Room: Deluxe Room

    FabHotel The Lily - Nr. Bisarjan Ghat has replied on Thu Sep 25 17:05:52 IST 2025

    We sincerely regret the inconvenience caused during your stay. We apologize for the issues with room hygiene, breakfast, and staff behavior, which are not reflective of our service standards. Your feedback has been shared with the hotel team to improve room maintenance, amenities, and guest service. We are glad that the room change was provided to address the concerns.

    1.0

    Terrible Stay

    deepak k.family

    It was a very bad experience, The blankets, pillow and bedsheet smell very bad. outside food is not allowed, but prices are very high means tripple

    Travel Month: Jul 2025

    Room: Deluxe Room

    1.0

    Bad Day at Fav Hotel lily, strictly not recommended

    adarsh p.solo

    Room not in good condition, not clean washroom terrible, and said to check out early, no water bottles given and bad experience

    Travel Month: Jun 2025

    Room: Deluxe Room

    FabHotel The Lily - Nr. Bisarjan Ghat has replied on Wed Jul 02 15:19:16 IST 2025

    We’re truly sorry to hear about your experience. Your feedback regarding the room condition, cleanliness, and early checkout has been noted and shared with the concerned team for corrective action. **The issue has now been resolved.**

    4.0

    Great

    virat k.solo

    "Had an amazing stay at this budget hotel. The room was very clean and comfortable, and the staff were always friendly and attentive. The location was ideal for exploring the city’s sights and shopping areas. The hotel provided everything I needed at a great price. Excellent value for money!"

    Travel Month: May 2025

    Room: Deluxe Room

    FabHotel The Lily - Nr. Bisarjan Ghat has replied on Mon Jun 16 09:52:10 IST 2025

    Thank you for your wonderful feedback! We're thrilled to hear that your stay was comfortable and met your expectations. At FabHotels, we strive to provide clean rooms, friendly service, and great value for money, and it's rewarding to know that we succeeded in delivering that experience for you. We look forward to welcoming you back on your next visit to the city. Safe travels!

    5.0

    great

    chandrika j.solo

    "This hotel is a great budget option with excellent service. The room was clean, the bed was comfortable, and the staff were very welcoming. I loved the location as it was close to major attractions. For the price, this hotel offers excellent value, and I would definitely stay here again."

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    great

    virat k.solo

    "This hotel is a great budget option with excellent service. The room was clean, the bed was comfortable, and the staff were very welcoming. I loved the location as it was close to major attractions. For the price, this hotel offers excellent value, and I would definitely stay here again."

    Travel Month: May 2025

    Room: Deluxe Room

    FabHotel The Lily - Nr. Bisarjan Ghat has replied on Thu May 29 11:08:26 IST 2025

    Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and appreciated the clean rooms, comfortable bed, and friendly service. It's also great to know that our convenient location added to your overall experience. Your recognition of the value we offer means a lot to us. We truly look forward to welcoming you back on your next visit!

    5.0

    Amazing

    pallav s.solo

    From the fresh linens to the neatly arranged room, everything was just perfect. Highly recommended for a comfortable stay.I booked last minute, and they accommodated me so well. The room was ready, and the check-in was smooth.

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    shubhamverma.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    shubham v.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    vishnu.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    ekta y.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    aman.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    sachin.solo

    I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!

    Travel Month: Mar 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    srihari m.solo

    I was charged extra for an hour late check out. due to delay in my flight I had checked in at 12 am today and checked out at 12:30 pm. i was charged 400 more.

    Travel Month: Mar 2025

    Room: Deluxe Room

    4.0

    Good for short period of time

    shailesh.solo

    Location is good and very peaceful. Staff behaviour is polite. Cleaning is average. Internet issue is always there.

    Travel Month: Mar 2025

    Room: Deluxe Room

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    5.0

    Great experience

    prateek b.solo

    Good hospitality, nice ambience and the staff is also very cooperative. They changed my room after the ac stopped working

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Deluxe Room

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    FabHotel The Lily - Nr. Bisarjan Ghat has replied on Fri Feb 28 16:27:58 IST 2025

    Thank you for your feedback. We're glad you enjoyed the hospitality, ambiance, and staff support. Your comfort is our priority, and we appreciate your understanding. Looking forward to your next stay!

    4.0

    Had a good stay

    ramaprasanna.loyalty-iconsolo

    Good location, close to the venue, value for money, transportation [ auto ] easily available, courteous staff

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    monal k.

    The room was good, but the water they provided for drinking was charged at 25 per bottle, even though the printed rate was 20. Additionally, their service was not good; the room cleaning was very bad no extra chair was provided for sitting in the room

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Deluxe Room

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    5.0

    Excellent Stay

    ajay k.business

    This is very clean hotel and breakfast is very tasty and staff is very helpful person i fill very affordable hotel location is very easy

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Room

    FabHotel The Lily - Nr. Bisarjan Ghat has replied on Tue Jun 18 21:57:01 IST 2024

    Hi Ajay, thank you for the outstanding 5-star rating! Your feedback on our hotel's cleanliness, delightful breakfast, helpful staff, and convenient location is truly appreciated. Your kind words motivate us to maintain our exceptional service standards. We look forward to welcoming you back for another wonderful stay. Best Regards, FabHotels

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