I had booked room for my 7 year son and me, for 3 days & 2 nights, with breakfast. Hotel mentioned that my son's stay was complementry (offer from their side, not request from me).
After checkin, I was told that only 1 towel, 1 toilet kit will be provided as my son's stay was complementry, even the breakfast was provided for only 1 person.
I stay in Bhubaneshwar every month in this format, but this is the first time towel or breakfast was refused for my son.
Room was clean in general. But, there were stains on the sheets, and water was dripping in the bathroom from many places.
Behaviour of the hotel staff was good (neither I argued on the above points nor did they misbehave). Only manager could speak any language other than Odia, although they were patient and made all efforts to explain what they wanted to say.
At night and early morning, in order not to be disturbed hotel staff would put the phone off the hook.
The food is good (tasty and not cooked in too much oil & spice).