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Salt Lake City, Kolkata
95 Ratings, 51 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a prime location with easy access to Salt Lake City and nearby cafes and restaurants, ideal for both leisure and business travelers. Guests appreciated the friendly and efficient staff, clean and spacious rooms, and 24/7 hot water availability. The ambience and aesthetic of the place are welcoming, making for a comfortable stay. While some reviews mentioned room cleanliness needing slight improvement, the overall experience has been positive. Enjoy a budget-friendly stay with great amenities!
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Terrible Stay
Room are smelling, beds are very dirty even bathroom don't have basic things like hand wash shop ,freshner
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Tue Sep 23 12:03:56 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. We regret the unpleasant room odor, unclean bedding, and lack of basic bathroom essentials. Guest comfort and hygiene are our top priorities, and we truly regret that your experience did not reflect these standards. Your feedback has been shared with our housekeeping and operations teams for immediate corrective action to ensure such lapses do not recur.
fab astoria review
it was very good, behaviour is also very good, quick solution of problems, it is in very good location .there is no noise
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Tue Sep 16 18:10:55 IST 2025
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you had a very good stay and appreciated our team’s polite behavior, quick problem resolution, and the peaceful environment of our property. It’s also great to hear you found the location convenient and noise-free. Your kind words truly motivate us to keep delivering the best hospitality experience to our guests. We look forward to welcoming you back soon for another comfortable stay. Warm Regards, Team FabHotels
Terrible Stay
AC didn't work. Bed was not good. No toiletries provided. Overall very bad stay the rooms were not even clean
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Mon Aug 11 14:27:34 IST 2025
We sincerely apologize for the inconvenience caused during your stay. Your concerns regarding AC, bed quality, cleanliness, and amenities have been shared with the property team for prompt action. The issues have now been resolved.
Poor Stay
booked hotel with 1500 including breakfast and dinner , but the hotel owner told u have to talk fab , because they didn't get the money from fab, so I have to pay again for breakfast and dinner... I try to call fab , the toll-free number is not getting properly.. i booked hotel with 1500 including breakfast and dinner , but the hotel owner told u have to talk fab , because they didn't get the money from fab, so I have to pay again for breakfast and dinner... I try to call fab , the toll-free number is not getting properly..
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Tue Aug 05 10:45:33 IST 2025
We’re extremely sorry for the inconvenience you faced regarding the meal inclusions and communication issues. This is not the experience we want for our guests. We’ve escalated the matter to the concerned team to investigate the payment issue with the property and ensure such instances are not repeated.
Excellent Stay
Situated in the downtown, the location of the property is great! About the infra and service, again full points. Worth the money!!
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Fri Jul 25 16:50:25 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Don't stay here
1. The room allotted to me was a decent one, but can't be termed as Delux 2. TV and Intercom, both are showpieces, they don't work. 3. Being in a ground floor room, I was forced to hear high volume entertainment from hotel staff. 4. Construction wad going on for whole day, made my Sunday unstable. 5. Most importantly, Hotel refused to serve breakfast, when I paid extra to ensure that is provided for me.
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Thu Sep 04 14:15:47 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Rooms Manager not good
No good service of the room, the rooms was ok with all the amenities mentioned, no 24/7 assistance was available
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Tue Aug 05 10:44:14 IST 2025
Thank you for your feedback. We're glad to know the room had the mentioned amenities, but we regret the inconvenience caused due to the lack of 24/7 assistance. Your concern has been shared with the team to ensure better service availability moving forward.
Don't recomm
worst exp. no AC only cooler is there no doormat even after asking also room is dirty they provide only towels, that are too dirty nothing else to say
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Thu Jul 17 15:07:46 IST 2025
We’re extremely sorry to hear about your experience. This is not the standard we strive to maintain. Your concerns regarding cleanliness, amenities, and cooling facilities have been taken seriously and shared with the concerned team for immediate action. The issue has now been resolved.
Terrible Stay
Very poor service Ac not working, fan not working. Under construction building, Breakfast not provided
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Thu Sep 04 14:15:53 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Good Stay
it was a nice experience and the staff were very well mannered and co-operative.. very nice..
Room: Deluxe Room
Excellent Stay
Really woww. The room was very clean and the service staff was also trained perfectly. From the bedsheets to the washroom, everything was clean and in place.
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Fri Jul 25 16:50:24 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
One of the best budget hotels I have stayed in in a while. Easily a 10/10 property with everything perfect.
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Fri Jul 25 16:50:23 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Terrible Stay
Very terrible behaviour by staff We not recommend to book this property by MMT
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Wed Jul 16 16:38:57 IST 2025
We sincerely apologize for the unpleasant experience you had with the staff. Courteous service is a priority for us, and we regret that we fell short in this instance. Your feedback has been shared with the concerned team for strict review and necessary action.
Average Stay
room was not so good and no lift provision.food quality was also average.I think it little bit high rate the hotel.
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Fri Jun 27 13:38:25 IST 2025
We deeply regret the disappointing experience you and your family faced during your stay. The lack of basic hospitality, poor service, missing amenities, and unavailability of food are far from the standards we aim to deliver. Your concerns have been taken seriously and escalated to the property team for immediate corrective action. *The issue has now been resolved.*
Excellent Stay
Wonderful property for the given price really close to the main road so the location is perfect the process was really smooth Good experience!!
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Sat May 31 03:14:27 IST 2025
Thank you for your kind feedback! We're glad to hear that you had a pleasant stay and We look forward to welcoming you again soon!
Excellent Stay
This is a really underrated property in terms of pricing, location and quality. Had a very pleasant stay here. Was well taken care of by the staff. 10/10
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Sat May 31 03:04:12 IST 2025
Thank you for your kind feedback! We're glad to hear that you had a pleasant stay and We look forward to welcoming you again soon!
Excellent Stay
Talking about the experience - it was superb. Everything was well taken care of. Room was spacious, staff was well trained.
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Fri Jul 25 16:50:22 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Nice
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Thu May 29 02:12:55 IST 2025
Thank you for sharing your experience!
Excellent Stay
room service was good it was 2nd time visit to this hotel stuff behaviour was good little bit problem with bathroom
Room: Deluxe Room
FabExpress Astoria House - Near Central Park has replied on Fri Jul 25 16:50:17 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Average Stay
Sorry 2
Room: Deluxe Room
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