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You are booking hotel for more than 30 days

Review Of FabExpress Astoria House - Near Central Park0123401234

Salt Lake City, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    95 Ratings, 51 Reviews

    excellent
    45%
    very good
    17%
    average
    24%
    poor
    4%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 4
    • 3
    • 4
    • 1
    • 2
    • 3
    • 3
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness3.6
    • Food3.0
    • Value For Money3.3
    • Child Friendliness3.7
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    Reviews Summary

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    The property boasts a prime location with easy access to Salt Lake City and nearby cafes and restaurants, ideal for both leisure and business travelers. Guests appreciated the friendly and efficient staff, clean and spacious rooms, and 24/7 hot water availability. The ambience and aesthetic of the place are welcoming, making for a comfortable stay. While some reviews mentioned room cleanliness needing slight improvement, the overall experience has been positive. Enjoy a budget-friendly stay with great amenities!

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ankit.family with 1 kid

    Room are smelling, beds are very dirty even bathroom don't have basic things like hand wash shop ,freshner

    Travel Month: Sep 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Tue Sep 23 12:03:56 IST 2025

    We sincerely apologize for the inconvenience you faced during your stay. We regret the unpleasant room odor, unclean bedding, and lack of basic bathroom essentials. Guest comfort and hygiene are our top priorities, and we truly regret that your experience did not reflect these standards. Your feedback has been shared with our housekeeping and operations teams for immediate corrective action to ensure such lapses do not recur.

    5.0

    fab astoria review

    aniket p.solo

    it was very good, behaviour is also very good, quick solution of problems, it is in very good location .there is no noise

    Travel Month: Sep 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    FabExpress Astoria House - Near Central Park has replied on Tue Sep 16 18:10:55 IST 2025

    Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you had a very good stay and appreciated our team’s polite behavior, quick problem resolution, and the peaceful environment of our property. It’s also great to hear you found the location convenient and noise-free. Your kind words truly motivate us to keep delivering the best hospitality experience to our guests. We look forward to welcoming you back soon for another comfortable stay. Warm Regards, Team FabHotels

    1.0

    Terrible Stay

    clash m.solo

    AC didn't work. Bed was not good. No toiletries provided. Overall very bad stay the rooms were not even clean

    Travel Month: Jul 2025

    Room: Deluxe Room

    • user photos

    FabExpress Astoria House - Near Central Park has replied on Mon Aug 11 14:27:34 IST 2025

    We sincerely apologize for the inconvenience caused during your stay. Your concerns regarding AC, bed quality, cleanliness, and amenities have been shared with the property team for prompt action. The issues have now been resolved.

    2.0

    Poor Stay

    anoop a.solo

    booked hotel with 1500 including breakfast and dinner , but the hotel owner told u have to talk fab , because they didn't get the money from fab, so I have to pay again for breakfast and dinner... I try to call fab , the toll-free number is not getting properly.. i booked hotel with 1500 including breakfast and dinner , but the hotel owner told u have to talk fab , because they didn't get the money from fab, so I have to pay again for breakfast and dinner... I try to call fab , the toll-free number is not getting properly..

    Travel Month: Jul 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Tue Aug 05 10:45:33 IST 2025

    We’re extremely sorry for the inconvenience you faced regarding the meal inclusions and communication issues. This is not the experience we want for our guests. We’ve escalated the matter to the concerned team to investigate the payment issue with the property and ensure such instances are not repeated.

    5.0

    Excellent Stay

    kriti r.solo

    Situated in the downtown, the location of the property is great! About the infra and service, again full points. Worth the money!!

    Travel Month: Jul 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Fri Jul 25 16:50:25 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    1.0

    Don't stay here

    saurabh c.solo

    1. The room allotted to me was a decent one, but can't be termed as Delux 2. TV and Intercom, both are showpieces, they don't work. 3. Being in a ground floor room, I was forced to hear high volume entertainment from hotel staff. 4. Construction wad going on for whole day, made my Sunday unstable. 5. Most importantly, Hotel refused to serve breakfast, when I paid extra to ensure that is provided for me.

    Travel Month: Jul 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Thu Sep 04 14:15:47 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    3.0

    Rooms Manager not good

    yashwanth g.solo

    No good service of the room, the rooms was ok with all the amenities mentioned, no 24/7 assistance was available

    Travel Month: Jul 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Tue Aug 05 10:44:14 IST 2025

    Thank you for your feedback. We're glad to know the room had the mentioned amenities, but we regret the inconvenience caused due to the lack of 24/7 assistance. Your concern has been shared with the team to ensure better service availability moving forward.

    1.0

    Don't recomm

    rajan m.solo

    worst exp. no AC only cooler is there no doormat even after asking also room is dirty they provide only towels, that are too dirty nothing else to say

    Travel Month: Jul 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Thu Jul 17 15:07:46 IST 2025

    We’re extremely sorry to hear about your experience. This is not the standard we strive to maintain. Your concerns regarding cleanliness, amenities, and cooling facilities have been taken seriously and shared with the concerned team for immediate action. The issue has now been resolved.

    1.0

    Terrible Stay

    dheeraj k.

    Very poor service Ac not working, fan not working. Under construction building, Breakfast not provided

    Travel Month: Jul 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Thu Sep 04 14:15:53 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    4.0

    Good Stay

    sujoy.

    it was a nice experience and the staff were very well mannered and co-operative.. very nice..

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    sid k.solo

    Really woww. The room was very clean and the service staff was also trained perfectly. From the bedsheets to the washroom, everything was clean and in place.

    Travel Month: Jun 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Fri Jul 25 16:50:24 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent Stay

    aparajita t.solo

    One of the best budget hotels I have stayed in in a while. Easily a 10/10 property with everything perfect.

    Travel Month: Jun 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Fri Jul 25 16:50:23 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    1.0

    Terrible Stay

    abhay s.family with 1 kid

    Very terrible behaviour by staff We not recommend to book this property by MMT

    Travel Month: Jun 2025

    Room: Deluxe Room

    • user photos

    FabExpress Astoria House - Near Central Park has replied on Wed Jul 16 16:38:57 IST 2025

    We sincerely apologize for the unpleasant experience you had with the staff. Courteous service is a priority for us, and we regret that we fell short in this instance. Your feedback has been shared with the concerned team for strict review and necessary action.

    3.0

    Average Stay

    subhas m.solo

    room was not so good and no lift provision.food quality was also average.I think it little bit high rate the hotel.

    Travel Month: Jun 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Fri Jun 27 13:38:25 IST 2025

    We deeply regret the disappointing experience you and your family faced during your stay. The lack of basic hospitality, poor service, missing amenities, and unavailability of food are far from the standards we aim to deliver. Your concerns have been taken seriously and escalated to the property team for immediate corrective action. *The issue has now been resolved.*

    5.0

    Excellent Stay

    solo

    Wonderful property for the given price really close to the main road so the location is perfect the process was really smooth Good experience!!

    Travel Month: May 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Sat May 31 03:14:27 IST 2025

    Thank you for your kind feedback! We're glad to hear that you had a pleasant stay and We look forward to welcoming you again soon!

    5.0

    Excellent Stay

    aparajita.solo

    This is a really underrated property in terms of pricing, location and quality. Had a very pleasant stay here. Was well taken care of by the staff. 10/10

    Travel Month: May 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Sat May 31 03:04:12 IST 2025

    Thank you for your kind feedback! We're glad to hear that you had a pleasant stay and We look forward to welcoming you again soon!

    5.0

    Excellent Stay

    sid k.solo

    Talking about the experience - it was superb. Everything was well taken care of. Room was spacious, staff was well trained.

    Travel Month: May 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Fri Jul 25 16:50:22 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent Stay

    nirmal b.

    Nice

    Travel Month: May 2025

    Room: Deluxe Room

    FabExpress Astoria House - Near Central Park has replied on Thu May 29 02:12:55 IST 2025

    Thank you for sharing your experience!

    5.0

    Excellent Stay

    manoj u.family with 1 kid

    room service was good it was 2nd time visit to this hotel stuff behaviour was good little bit problem with bathroom

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
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    FabExpress Astoria House - Near Central Park has replied on Fri Jul 25 16:50:17 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    3.0

    Average Stay

    saleem g.

    Sorry 2

    Travel Month: Apr 2025

    Room: Deluxe Room

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