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Review Of E-Square The Fern, Pune0123401234

Ashok Nagar, Pune

    User Rating & Reviews

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    4.3
    Excellent

    2165 Ratings

    excellent
    47%
    very good
    34%
    average
    12%
    poor
    3%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 2
    • 4
    • 3
    • 5
    • 4
    • 5
    • 4

    Rating Categories

    • Hospitality4.0
    • Facilities4.2
    • Food4.0
    • Room4.3
    • Cleanliness4.4
    • Value For Money4.2
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    The property is located in a good location with easy access to the city. The rooms are spacious, clean and well-maintained with good amenities. The staff is courteous, helpful and cooperative. The food is delicious with a good variety of options. However, some guests faced issues with the ongoing metro construction work outside the property. The front desk staff could be more customer-friendly and responsive. Overall, it's a good property for a comfortable stay in Pune.

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    Positive first
    5.0

    Excellent Stay

    vedant b.couple

    We got the suit room at a very low price... and the Room was Awesome... Sofa, Dining Table, Ambience of the Room and View from the Room everything was great.... service is also very good...

    Travel Month: Sep 2025

    Room: Hazel Suite, 1 King Bed

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    5.0

    Excellent Stay

    amit g.family with 2 kids

    Excellent stay, brakefast, staff welcome. Kids highly appreciated. Couple friendly. Wish to again stay.

    Travel Month: Sep 2025

    Room: Winter Green Room, 1 King Bed

    2.0

    Poor Stay

    kalpesh.family with 5 kids

    No amenities in the property its just normal hotel similar to 3 star category service is very poor staff is very rude overall our experience was very bad

    Travel Month: Sep 2025

    Room: Winter Green Room, 1 King Bed

    4.0

    Good Stay

    shankardas g.solo

    The rooms are of a good size and well maintained. The restaurant also has good food. Service overall is also good.

    Travel Month: Sep 2025

    Room: Winter Green Room, 1 King Bed

    E-Square The Fern, Pune has replied on Tue Sep 16 19:03:58 IST 2025

    Dear Mr. Gupta, We're so pleased to learn that you were satisfied with the size and maintenance of our rooms, the quality of our food, and our overall service. It's wonderful to know your experience was positive. Your feedback is greatly appreciated, as it will help us to improve further. Please do visit us again. We would be delighted to offer you another memorable experience. Regards, Rajib Das General Manager

    3.0

    Average Stay

    sanjay p.business

    rooms are are ok , but I didn't get the good feel I hotel as mostly the staff is profetional but the warmth is missing . Property is very studies. the wow effect is missing. Breakfast is just ok.

    Travel Month: Sep 2025

    Room: Winter Green Premium Room, 1 King Bed

    E-Square The Fern, Pune has replied on Tue Sep 16 19:04:08 IST 2025

    Dear Mr. Sanjay Prasad, We highly value your feedback as it helps us understand how we can better serve our guests. We are indeed proud of our professional staff and we take note of your comment regarding the warmth of their service. Additionally, we agree that our hotel's ambiance, which includes 'the wow effect', plays a large part in the total guest experience and your point is well-taken. Concerning our breakfast offerings, we're sorry to note that they didn't match your expectations. We strive to provide a wide variety of options to please all of our guests. Your critique will prove invaluable in improving our food service. Our team will be looking into areas where we can inject more warmth and personality to make the overall guest experience more pleasing. We hope that you will consider giving us another opportunity to provide a much more enjoyable stay. Regards, Rajib Das General Manager

    5.0

    Excellent Stay

    nachiket k.

    I had a wonderful stay! The property was very clean and well maintained. Rooms were spacious and comfortable, food quality was excellent, and the staff was very polite and helpful throughout. The location was convenient and facilities provided made the experience even better. Overall, a truly pleasant and memorable stay.

    Travel Month: Sep 2025

    Room: Winter Green Premium Room, 2 Twin Beds

    E-Square The Fern, Pune has replied on Sat Sep 13 23:57:22 IST 2025

    Dear Mr. Killekar, We are over the moon to hear about your excellent experience at our property! Your positive feedback regarding our clean and well-maintained property, spacious rooms, quality of food, and polite staff certainly boosts our spirits. Knowing our strategic location was convenient for you and that our facilities enhanced your experience is indeed gratifying. It warms us to know that your stay was pleasant and memorable. Your satisfaction is our topmost priority and we're glad to hit the mark! We hope you will visit us again soon for another spectacular stay. Regards, Rajib Das General Manager

    4.0

    Good Stay

    dalip s.business

    Overall very good stay experience, location is good amenities & food quality & verity need to improve.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Fern Club Room

    E-Square The Fern, Pune has replied on Mon Aug 25 17:34:02 IST 2025

    Dear Mr. SESODIA, We appreciate you taking the time to share your experience and we're thrilled to hear that you were pleased with our prime location and overall stay experience. It's enlightening to know your thoughts about our amenities and food quality. We're always seeking to enhance guest experiences and your feedback plays a crucial role in this process. We will certainly take these points into consideration as we constantly strive to maintain and improve our standards. Please look forward to some exciting changes on your next visit. Once again, thanks for your insightful feedback. We wish to see you soon for a more satisfying experience. Regards, Rajib Das General Manager

    5.0

    Excellent Stay

    suresh k.family

    The property is very beautiful with good location and lust greenary. Very tasty food with lots of varieties. Very cooperative staff.

    Travel Month: Aug 2025

    Room: Winter Green Premium

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    E-Square The Fern, Pune has replied on Sat Sep 13 23:57:42 IST 2025

    Dear Mr. KHUNTETA, We are elated to read your wonderful feedback about our property. The carefully chosen location and maintained greenery indeed contribute to an impeccable guest experience. Your appreciation for our food and its variety certainly boosts our dedicated culinary team who strive to delight our guests every day. Our cooperative staff will be thrilled to know that their assistance enhanced your stay. Your satisfaction is our greatest reward and motivation. We can't wait to serve you again, enriching your experience even further to offer another memorable stay. Regards, Rajib Das General Manager

    5.0

    Excellent Stay

    vishal k.family with 2 kids

    Staff was cooperative enough to listen the issues faced during the stay. They assisted and came out with options.

    Travel Month: Jul 2025

    Room: Winter Green Room

    E-Square The Fern, Pune has replied on Tue Aug 05 23:59:19 IST 2025

    Dear Mr. Kohli, We appreciate your feedback, and it's great to hear that our staff was able to assist you effectively during your stay at our facility. We take pride in our staff's dedication and professionalism and we are always looking for ways to provide the best service possible to our valued guests like you. We understand that sometimes issues can arise, our team members are trained and prepared to solve them swiftly to ensure a comfortable stay for our guests. We believe in treating every guest like family and making sure their comforts are met with the highest standard. It's good to see that the efforts we put into creating a seamless hospitality experience have been appreciated by you. Your feedback motivates us to continue to offer the outstanding service we strive for. Looking forward to your next stay with us! Regards, Rajib Das General Manager

    5.0

    Excellent Stay

    sagar c.family with 1 kid

    It was good stay. Clean and comfortable rooms. Wide spread breakfast. Staff is co operative. Location of the hotel is perfect. Worth stay

    Travel Month: Jul 2025

    Room: Winter Green Room

    E-Square The Fern, Pune

    Dear Mr. Chitte, It's wonderful to read about your positive experience with us. We're delighted to know that you had a comfortable stay and enjoyed the cleanliness of our rooms. Our team is always eager to assist and ensure a pleasurable experience, so we're glad that you found our staff to be cooperative. Moreover, it pleases us that our location worked out perfectly for you. We truly appreciate your kind words and the recognition of the spread for breakfast. Your feedback is valued and it will encourage our team to continue providing top-notch services. Your satisfaction has always been our priority. We are thrilled to learn that we were able to live up to that. It's great that you found our hotel worth your stay. We would be glad to welcome you again for another wonderful experience. Regards, Rajib Das General Manager

    5.0

    Comfortable stay

    sagar c.family with 1 kid

    It was good stay..rooms are comfortable..hygienic and clean..hospitality was good..well spread breakfast..

    Travel Month: Jul 2025

    Room: Winter Green Room

    E-Square The Fern, Pune

    Dear Mr. Chitte, We are truly delighted to hear about your satisfactory stay with us. The comfort and overall well-being of our guests is our top priority, so it is pleasing to know you enjoyed our clean and cozy rooms. Similarly, we work hard to maintain high standards of hygiene and it is very rewarding to see this being acknowledged. Also, we are very glad to learn that our hospitality met your expectations. Our staff is well-trained to make our guests feel at home and well-taken care of. Your kind words about our breakfast spread are very encouraging. We certainly aim to provide our guests with a broad variety of choices to get their day off to a wonderful, tasty start. Your feedback is greatly valued as it motivates us to continuously provide the best stay possible. We hope you choose to stay with us in the future so we can treat you to another exceptional experience. Regards, Rajib Das General Manager

    5.0

    excellent Hotel

    vinod c.family with 1 kid

    Very nice Hotel and food is awesome also location is middle of the city . Hotel staff is polite and supportive.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Winter Green Premium

    E-Square The Fern, Pune has replied on Tue Aug 05 23:59:56 IST 2025

    Dear Mr. Chavan, It's fantastic to read your positive review of our hotel. We're thrilled you loved the location right in the heart of the city. Knowing that our team’s politeness and helpfulness stood out to you makes us incredibly proud. As for the food, our culinary team will be excited to hear that their efforts made your dining experience memorable. We consistently strive to provide high-quality service, food, and accommodations. We look forward to welcoming you back on your next visit! Regards, Rajib Das General Manager

    5.0

    The best stay in pune

    032 n.couple

    ⭐️⭐️⭐️⭐️⭐️ | Best Stay in Pune! Had an amazing experience at The Fern E-Square, Pune. The rooms were extremely comfortable, clean, and well-maintained. The ambience was relaxing and perfect for both business and leisure stays. Staff was polite and attentive, ensuring a smooth and pleasant stay throughout. Highly recommend for anyone looking for a peaceful, premium stay in Pune. Will definitely come back again! I had a wonderful stay at The Fern E-Square, Pune. The rooms were very comfortable, well-maintained, and clean. The location is excellent with easy access to nearby attractions and restaurants. The staff was polite and helpful throughout. Loved the food quality and overall ambiance of the property. Highly recommend for a peaceful and pleasant stay in Pune

    Travel Month: Jul 2025

    Room: Winter Green Room

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    E-Square The Fern, Pune has replied on Wed Aug 06 00:00:08 IST 2025

    Dear Mr. Killekar, We're genuinely enthralled to read your review. It's heartening to hear that our accommodations hit the mark with your, and your commendations on our cleanliness and maintenance have been passed on to our dedicated housekeeping staff. Your words about our polite and attentive staff have been greatly appreciated by our team, and we're delighted they were successful in providing you with an exceptional experience during your stay with us. We are equally thrilled you enjoyed our food and the overall ambiance of our property. Your high recommendations inspire us to further improve our services and guest experiences. As we always strive to provide peaceful and pleasant stays, we're more than happy to hear that we succeeded in your case. Looking forward to hosting you once again in the near future! Regards, Rajib Das General Manager

    5.0

    Outstanding stay with delicious foo

    sagar t.couple

    My 4-night stay at E-Sqaure Fern was wonderfully comfortable and enjoyable. A huge thank you to Mr. Sachin for his outstanding room service. He consistently ensured all amenities were provided efficiently and on time, making my stay hassle-free. The dining experience was equally impressive, with Mr. Namdeo serving up delicious meals and providing insightful recommendations that elevated every dish. Both Sachin and Namdeo significantly contributed to a memorable stay.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Winter Green Room

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    E-Square The Fern, Pune has replied on Tue Aug 05 23:59:08 IST 2025

    Dear Mr. Tiwari, We're incredibly heartened to read your positive review and especially happy to hear that Sachin and Namdeo made significant contributions to your stay at E-Square Fern! Their dedication to perfect room service and an outstanding dining experience are truly representative of the spirit of hospitality we uphold here at our hotel. They will be thrilled to learn of your high praise. It's fantastic to know that our staff provided you with both efficient service and insightful recommendations, ensuring that your stay was not only comfortable but also full of delightful culinary experiences. We are gratified that we could offer you a memorable stay and look forward to welcoming you back for many more such experiences! Regards, Rajib Das General Manager

    5.0

    Stay at E Square Fern

    rajesh r.couple

    Excellent hotel , clean , neat . Good and tasty food . Customer friendly. The breakfast is excellent and whatever is served is really tasty . Housekeeping service is superb

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Winter Green Premium

    E-Square The Fern, Pune

    Dear Mr. Gopal, We are overjoyed to hear about your positive experience at our hotel. It's heartening to know that you appreciated our clean, tidy rooms, our delicious meals and our friendly customer service. It's a delight to hear that our diverse breakfast spread and other dishes delighted your palate. Moreover, your feedback regarding our efficient housekeeping team is sincerely appreciated. They will be thrilled to know they could ensure your comfort and convenience. We aim to deliver an experience worth cherishing for our guests and it is wonderful to know we were able to accomplish that for you. We would love to plays hosts to you again in the future. Do remember to ask about any ongoing offers before your next visit! Regards, Rajib Das General Manager

    4.0

    Good Stay

    akshay t.

    The stay was very good and the ambience was so nice to live with. Location was perfect and also food quality was amazing. Hospitality was also good. Was grateful to stay at fern.

    Travel Month: Jun 2025

    Room: Fern Club Room

    E-Square The Fern, Pune has replied on Mon Jul 07 22:13:18 IST 2025

    Dear Mr. Tak, We're thrilled to hear that you thoroughly enjoyed your stay at Fern. Your kind words about our ambiance, location, and food quality really warm our hearts. Our team strives to deliver an overall positive experience for our guests, and it's wonderful to hear that we hit the mark during your visit. Gratitude like yours is what motivates us to continually improve and enhance our hospitality services. We're glad to know that your stay at Fern was a memorable one. We very much look forward to welcoming you back soon. Regards, Rajib Das General Manager

    5.0

    Excellent Stay

    jatin v.

    The hotel location is good, staff very courteous and food quality excellent.

    Travel Month: Jun 2025

    Room: Winter Green Premium

    E-Square The Fern, Pune has replied on Mon Jul 07 22:13:25 IST 2025

    Dear Mr. VYAS, We are thrilled to know that you enjoyed your stay with us. It is indeed heartening to receive positive feedback about our strategic location, courteous employees, and excellent food quality. These are all integral parts of our property and we are glad they met your expectations. It is always our goal to provide guests with a fulfilling and memorable experience. Such commendation from our guests boosts the morale of our team and encourages us to strive for excellence each day. We hope to have the opportunity to host you again for another pleasant stay. Regards, Rajib Das General Manager

    4.0

    Good Stay

    jemira s.couple

    The rooms are clean. The service is very prompt. Staff is cooperative . The location of hotel is central

    Travel Month: Jun 2025

    Room: Winter Green Room

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    E-Square The Fern, Pune has replied on Thu Jul 10 18:30:58 IST 2025

    Dear Ms. Sharma, We're truly pleased to see that your experience at our hotel was up to the mark. It's delightful to know that you appreciated our clean rooms and prompt service. We take pride in our committed staff and we're glad their cooperation added to your experience. Also, we're glad you enjoyed the central location of the hotel. We aim to provide our guests with easy accessibility to various city attractions. Your feedback motivates us to continue providing excellent service. We hope to welcome you back in the future for another wonderful experience. Regards, Rajib Das General Manager

    4.0

    Good Stay

    prachi k.

    I always like to stay in fern hotels . The stay is always very comfortable may it be fern hotel in igatpuri , Dapoli , Aurangabad or Pune. Thing’s I like most are cleanliness, hygiene and eco friendly facilities they provide.

    Travel Month: Jun 2025

    Room: Winter Green Premium

    E-Square The Fern, Pune has replied on Thu Jul 10 18:31:09 IST 2025

    Dear Ms. Kulkarni, We are absolutely thrilled to learn that you consistently enjoy your stays at our Fern Hotels across locations. Comfort of our guests is certainly a priority for us and it's wonderful to see this reflected in your experience. You drawing attention to our cleanliness and hygiene is something we appreciate a lot because we indeed place a lot of emphasis on these aspects. We believe a pristine environment enhances the stay experience significantly. Equally gratifying are your observations on our eco-friendly facilities. We are keen proponents of sustainable hospitality and our efforts in this direction are ongoing. It's extremely gratifying to know that guests such as yourself value these initiatives. We sincerely look forward to continuing the tradition of providing you a pleasant and comfortable stay in all our Fern Hotels. Do visit us soon, and feel free to suggest any improvements you'd like to see. After all, there's always room for fine-tuning in hospitality! Regards, Rajib Das General Manager

    5.0

    nice place and our stay at The Fern, Esquare- Pune is memorable.

    easwara r.family

    Very neat and clean. Staff there are professional and supportive. The restaurant attached to the hotel is also very good.

    Travel Month: Jun 2025

    Room: Winter Green Premium

    E-Square The Fern, Pune has replied on Thu Jul 10 18:31:18 IST 2025

    Dear Mr. Rao, We truly appreciate your positive feedback! It's fantastic to hear that you enjoyed your stay with us and found our facilities neat and clean. Your comments on our professional and supportive staff are especially gratifying since we do strive to provide the best service to our guests. It's also great to know that you had a positive dining experience in our attached restaurant. We aim to offer a variety of options with the high-quality meals that our guests expect. We look forward to welcoming you back for future stays. Regards, Rajib Das General Manager

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