We had a wonderful experience. and the ambience, food, hospitality, and overall maintenance were truly impressive.
However, there were a couple of areas that could be improved:
1. The Wi-Fi and TCCL connection were not working, so we couldn't watch any TV programs.
2. There was a water leakage in the toilet closet when the flush tank filled up.
Also, we suggest placing a foot mat outside the room door to help prevent dust from entering, especially during the rainy season.
Apart from these minor issues, it was a great place to stay, and we would definitely love to come again next time!
Thank you!.
Coral Beach Resort has replied on Fri May 30 13:40:27 IST 2025
Dear Mr. Ramesh Vijayan,
Vanakkam from Coral Beach Resort, Mahablipuram!
Thank you very much for choosing Coral Beach Resort and for taking the time to share your valuable feedback.
I'm delighted to hear that you had a wonderful experience and that our ambience, food, hospitality, and maintenance met your expectations. It was our pleasure to host you.
I sincerely regret the inconvenience caused due to the external cable fault affecting both the Wi-Fi and TCCL TV connection. Unfortunately, the issue was due to a disruption outside our premises, and we are actively coordinating with the service provider to ensure this doesn’t recur. I also acknowledge your feedback regarding the water leakage in the toilet closet and the absence of a foot mat outside the room. These concerns have been noted and addressed with our maintenance and housekeeping teams for immediate corrective action.
We greatly appreciate your suggestions and your kind words, and we look forward to welcoming you back for an even better experience during your next stay.
Thank you
Warm regards
Jai Anand
General Manager
Coral Beach Resort
Mahabalipuram