Currency
INR
You are booking hotel for more than 30 days
Dum Dum, Kolkata | 3 km drive to Netaji Subhash Chandra Bose Airport
915 Ratings, 252 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
Powered by Myra.AI
This property boasts a fantastic location, just a short distance from the airport, making it super convenient for travelers. Guests have highlighted the friendly and helpful staff, creating a welcoming atmosphere. The food quality is mostly appreciated, with some noting it to be tasty and healthy. Clean and spacious rooms add to the comfort, while good service has been consistently mentioned. However, some guests did face issues with cleanliness and maintenance, though the positives clearly stand out.
Sort by:
Poor Stay
Poor service
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Fri Sep 26 18:10:59 IST 2025
Dear [Divya], We’re very sorry to hear that our service did not meet your expectations. This is certainly not the experience we aim to provide. Your feedback has been shared with our team, and we’ll take immediate steps to improve. We would greatly appreciate another chance to serve you better in the future. Warm regards, The Green Arcade Team
Good Stay
Good
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Fri Sep 26 15:36:08 IST 2025
Dear [DEBENDRA], Thank you for your feedback! We’re happy to know you had a good experience with us. Looking forward to welcoming you again soon. Warm regards, The Green Arcade Team
Average Stay
The hotel experience is good ,however there are certain things which i personally don’t like .. especially the curtains of the window are not good plus whole night there are so much noise … roads side room which i get is to much noisy also all the the beds and the room feels like it’s shaking.
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Wed Sep 24 10:59:25 IST 2025
Dear [Anuska], Thank you for sharing your experience with us. We’re glad to know that overall you found the hotel good, but we’re truly sorry to hear about the discomfort caused by the curtains, traffic noise, and vibrations in the room. Guest comfort is very important to us, and your concerns have been shared with our team so that necessary improvements can be made. We truly appreciate your feedback, as it helps us serve our guests better. We hope you will consider staying with us again and allow us the opportunity to provide you with a more peaceful and comfortable experience. Warm regards, The Green Arcade Team
Good Stay
no breakfast option available in hotel and this is very in convenient for me as hotel has no outside food policy
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Sun Sep 21 14:51:58 IST 2025
Dear [Chintan], Thank you for taking the time to share your feedback. We sincerely regret the inconvenience caused due to the unavailability of breakfast options and our outside food policy. We completely understand how important meal flexibility is during a stay. Please know that your concerns have been noted, and we are actively exploring options to improve our in-house dining services so our guests can enjoy a more comfortable and convenient experience. We truly value your input and hope you will consider giving us another opportunity to serve you better in the future. Warm regards, The Green Arcade Team
Review For Arcad
It was good but I suggest that the beds were not upto the mark. Otherwise everything were fantastic, the staffs were friendly enough. Service was good.
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Sun Sep 21 14:58:25 IST 2025
Dear [Anupam], Thank you so much for sharing your experience with us. We’re glad to know you enjoyed our friendly staff and good service. At the same time, we truly value your suggestion regarding the beds and will definitely look into improving this aspect to enhance guest comfort. Your feedback motivates us to do better, and we look forward to welcoming you again for an even more comfortable stay. Warm regards, The Green Arcade Team
Excellent Stay
Very good staying
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Sun Sep 14 13:58:15 IST 2025
Dear Sarkar, "Thank you so much! I’m really glad you enjoyed your stay with us. Looking forward to welcoming you again soon!" Regards, BRILL GREEN ARCADE.
Worst Hotel. Beware of both Hotel and MMT.
Worst hotel. Pathetic smell. Dirty rooms. Misleading pictures on the APP. Property details false on App. Don't book from MMT. It is their usual practice.
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Fri Sep 12 23:26:54 IST 2025
We are truly sorry to hear about your disappointing experience. We take cleanliness, comfort, and accurate representation very seriously, and it’s clear we fell short during your stay. Your feedback is invaluable, and we will investigate the issues you’ve raised regarding the room condition and property details. We are committed to improving and ensuring this doesn’t happen again. Thank you for bringing this to our attention. If you’re open to sharing more details, we’d appreciate the opportunity to make things right.
Good Stay
4
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Fri Sep 12 23:28:21 IST 2025
Thank you for the excellent rating! We’re happy you had a wonderful experience and hope to see you again soon.
Excellent Stay
Superb
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Tue Sep 09 18:01:46 IST 2025
Thank you for your wonderful feedback! We’re happy you had a superb experience and hope to welcome you again soon.
Excellent Stay
Excellent
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Mon Sep 08 06:16:45 IST 2025
Thank you for your excellent rating! We’re thrilled you had a great experience and hope to welcome you back soon!
Average Stay
The room was good but broken cealing and broken bathroom door
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Sat Aug 30 10:58:44 IST 2025
Dear PARIDA, Thank you for sharing your feedback. We’re glad you found the room good, but we sincerely apologize for the issues with the ceiling and bathroom door. Your concerns have been noted, and our maintenance team will address them promptly to ensure a better experience in the future. Warm Regards, Brill green arcade team.
poor
Not good experience , Ac area broken in the ceiling part
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Thu Aug 28 13:34:16 IST 2025
Dear ALIHASAN, We’re sorry to hear about your experience and the inconvenience caused due to the AC ceiling issue. Your feedback is noted, and our maintenance team will address this immediately. Warm Regards, Brill Green Arcade Team.
Poor Stay
⭐☆☆☆☆ (1/5) I had a very disappointing stay at this hotel. The room was clean but room and the bathroom had a stale smoking smell the moment I walked in, which made the stay very uncomfortable. On top of that, the food options promised in the amenities were not available during mng hours resturant will start after 1200 hrs.I would not recommend this hotel to anyone.
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Mon Aug 25 18:24:34 IST 2025
Dear REJIN, We sincerely regret to hear about your disappointing experience. Please accept our apologies for the inconvenience caused due to the smoke smell in the room and the unavailability of morning food service. Your feedback is very important to us, and we will immediately address these concerns with our housekeeping and restaurant teams to ensure such issues do not occur again. We truly value your input and will work hard to improve our services. Warm Regards, Brill Green Arcade.
Excellent Stay
Nice and good room . Room manager, and staff, very nice
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Sun Aug 24 18:13:00 IST 2025
“Thank you for your kind feedback! We’re delighted to know you found the room comfortable and our staff and manager helpful. We look forward to hosting you again soon.”
Excellent Stay
Nice service Room is good Cleaning is good
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Sun Aug 24 18:12:23 IST 2025
“Thank you so much for your kind words! We’re glad you liked our service, room, and cleanliness. Looking forward to welcoming you again soon.”
Excellent Stay
it was very nice stay and very helpful behavior
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Fri Aug 22 19:06:18 IST 2025
"Thank you so much for your kind words! We’re delighted to know you had a pleasant stay and found our team helpful. Looking forward to welcoming you again soon!"
Good Stay
Overall all good but quite noisy due to heavy traffic
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Wed Aug 20 18:35:30 IST 2025
Thank you for sharing your review. We’re happy to know you had a good stay overall. We sincerely apologize for the inconvenience caused by traffic noise and will work on improving this aspect. Hope to host you again with an even better experience.
Good Stay
Good
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Fri Aug 22 19:06:37 IST 2025
Thank you.
Good Stay
The room was good but had some issues of vibration due to the road side.
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport
Thank you — glad you liked the room. Sorry about the roadside vibration; we'll look into it and can offer a quieter room on your next stay.
Poor Stay
Rooms are not ventillated There are cockroaches Jet spray is broken Location is very near to the airport Food is average
Room: Deluxe Room
Brill Green Arcade 10 mins for Airport has replied on Sun Aug 17 14:10:25 IST 2025
Thank you for sharing your detailed feedback. We’re glad to know you found our location near the airport convenient. However, we sincerely apologize for the issues you faced with room ventilation, cleanliness, and maintenance, including the broken jet spray. We also regret that the food did not fully meet your expectations. Please be assured that your concerns have been shared with our housekeeping, maintenance, and kitchen teams for immediate improvement. Your feedback is very valuable to us, and we hope to have the chance to welcome you again with a much better experience.
Bow Barracks
East Kolkata Township
New Town
New Town
Tangra
New Market Area
Raypur
Uluberia
Taki
Orphuli
Dulki
Bantala
Bankra
Roychak
Dhulagori
Basirat
Salt Lake City
Kasba
Bhowanipore
New Market Area
Salt Lake City
New Town
Chinar Park
Elgin
East Kolkata Township
South Dum Dum
East Kolkata Township
Pallisree
Salt Lake City
Dakshineswar
South Dum Dum
Dum Dum
Salt Lake City
Baguiati
New Town
Gariahat
