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Review Of Hotel Airways

Dum Dum, Kolkata | 2.8 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.4
    Good

    783 Ratings, 539 Reviews

    excellent
    20%
    very good
    34%
    average
    21%
    poor
    14%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 5
    • 4
    • 1
    • 4
    • 4
    • 1
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.5
    • Room3.3
    • Value For Money3.6
    • Food3.7
    • Security3.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property is ideally located just a short distance from Kolkata airport, making it a great option for travelers needing quick access. Guests appreciate the complimentary airport drop service, which is consistently highlighted as a major convenience. However, many reviews point out that room sizes are quite small and cleanliness could be improved. Additional concerns include noise from traffic and inconsistent food quality. Overall, it caters well for short stays and transit passengers.

    Sort by:

    Positive first
    4.0

    Good Stay

    chandan.solo

    Stay was good as per the budget. Location excellent. Food quality also good i.e. quality to price. They also provided drop facility to Airport.

    Travel Month: Sep 2025

    Room: Budget Double Room With Free Airport Drop

    • user photos
    • user photos
    • user photos
    1.0

    misguide people

    sharad b.family with 2 kids

    Room was very bad not expected in this range . bed was very small booked for 2 major and 2 minor specially mentioned but very small bed given . not able to sleep well.

    Travel Month: Mar 2025

    Room: Deluxe Double Room Free Airport Drop

    • user photos

    Hotel Airways has replied on Thu May 22 19:55:16 IST 2025

    Sorry to note the contents of the review , and your booking was deluxe double room which you booked and denied to upgrade your room at the check in time.

    5.0

    Excellent Stay

    abhinav k.solo

    The receptionist was polite and complimentary cab service works like a charm. The room was small but that wasnt the issue as everything was functional

    Travel Month: Feb 2025

    Room: Budget Single Room Free Airport Drop

    Hotel Airways has replied on Sun Feb 23 13:11:13 IST 2025

    Thank you for your rating and review, please visit again.

    5.0

    Good for short stay

    hussain k.loyalty-iconbusiness

    Good staff, perfect location, airport pick up for free, good for short stay. No lifts. Close to airport

    Travel Month: Feb 2025

    Room: Deluxe Double Room Free Airport Drop

    • user photos

    Hotel Airways has replied on Tue Feb 11 19:48:26 IST 2025

    Thank you for your valuable feedback, please visit again.

    3.0

    my short stay at airways hotel

    pedapenki r.solo

    Though I booked for one night on 6 th February, I checked in in the early morning at 5 am on 7 th . I sent a mail twice to the hotel email id given in the site but no response . Old building with a small room opposite to the reception with narrow staircase on the 1 st floor, next to the main road so there was lot of vehicular noice . Room, bathroom, and toilet are ok . The carpet looks dirty but the towels, bed sheets and pillow covers are clean . As per the amenities, I was dropped at the airport at 10 AM . Overall it’s ok . I rate it 5/10

    Travel Month: Feb 2025

    Room: Budget Double Room With Free Airport Drop

    Hotel Airways has replied on Thu May 22 19:52:22 IST 2025

    Dear Sir, Sorry to say for inconvenience.Thank you for bringing the point,we will shortly resolve the issue.

    4.0

    Good Stay

    mushir a.family

    Near airport, very easily available local food, drop service available to airport. Staff simple and friendly

    Travel Month: Jan 2025

    Room: DLX FAMILY ROOM (FREE WI-FI,COMPLEMENTARY AIRPORTDROP)

    Hotel Airways has replied on Tue Jan 07 14:29:15 IST 2025

    Thank you for your review and rating, please visit again.

    4.0

    Staff behavior is very good

    bidyut s.family

    Rooms are very clean and well maintain. Staff is very good. They provide free airport transfer it's very helpful.

    Travel Month: Dec 2024

    Room: Deluxe Double Room Free Airport Drop

    Hotel Airways has replied on Sat Dec 21 18:52:49 IST 2024

    Thank you for your Rating & review, please visit again.

    5.0

    Thumbs up for staff

    rahul k.solo

    What a fabulous staff. They are so humble. Try to make u really comfortable. Very genuine price and service

    Travel Month: Dec 2024

    Room: Budget Single Room Free Airport Drop

    Hotel Airways has replied on Wed Dec 11 09:51:29 IST 2024

    We are appreciate for your nice complement about us ,Please visit again.

    4.0

    Good Stay

    vishwajeet p.loyalty-icon

    Staff was very helpful & room was very clean n small.

    Travel Month: Nov 2024

    Room: Deluxe Double Room Free Airport Drop

    • user photos

    Hotel Airways has replied on Tue Dec 03 10:16:03 IST 2024

    Thank you for your rating & review , Please visit again.

    4.0

    Good Stay

    ashutosh k.

    Near airport, complementary airport dropping is fruitful, as no hassle faced. Well seems small but good.

    Travel Month: Nov 2024

    Room: Budget Double Room With Free Airport Drop

    Hotel Airways has replied on Tue Dec 03 10:14:06 IST 2024

    Thank you for your valuable feedback, Please visit again.

    1.0

    Terrible Stay

    rashid s.business

    What i write them manager behaviour good except all is bad in washroom you can't sit properly smallest sink of world there bed is fitted adjusent to wall the second person cannot move from. Bed in the name of breakfast you get only small bread tost and omlette and tea and water very bad experience

    Travel Month: Nov 2024

    Room: Deluxe Double Room Free Airport Drop

    Hotel Airways has replied on Thu Nov 14 13:44:42 IST 2024

    Sorry to note the contents of the review . Actually the guest was abnormal heavy (weight 120 kg as told by the guest) which caused his difficulties in bathroom and bed. We allowed them to stay beyond 4 hours after their check out time. We were told by the guests that day had some problems with their travel agent for which they were feeling embarrassed. Regarding break fast,we supplied the food according to their choice from our standard options.

    5.0

    Excellent Stay

    subhasish n.solo

    Location was good staff are very much friendly. O veal all good to stay for one day. They provide airport dropoff complimentory. Value for money. I will come again

    Travel Month: Oct 2024

    Room: Budget Single Room Free Airport Drop

    Hotel Airways has replied on Mon Oct 21 08:19:03 IST 2024

    Thank you for your valuable feedback, please visit again.

    4.0

    Good Stay

    shiw o.

    Location good, airport dropping complimentary, neat and clean, behavior good, perfect for overnight stay

    Travel Month: Oct 2024

    Room: Deluxe Double Room Free Airport Drop

    Hotel Airways has replied on Fri Jun 27 17:00:06 IST 2025

    Thank you for your rating and review, please visit again.

    5.0

    Excellent

    mahabir k.business

    Nice and clean room staff behaviour was very good overall very good service drop facility was also very good

    Travel Month: Oct 2024

    Room: DELUXE SINGLE ROOM FREE AIRPORT DROP

    Hotel Airways has replied on Thu Oct 17 13:28:48 IST 2024

    Thank you for your Valuable feedback, please visit again.

    3.0

    Average Stay

    kaustav m.loyalty-icon

    Rooms are not clean upto the mark, as distance to airport from the hotel is vert less, thus is a positive point

    Travel Month: Oct 2024

    Room: Budget Single Room Free Airport Drop

    Hotel Airways has replied on Mon Oct 14 16:06:34 IST 2024

    Thank you for bringing the point we will shorted the point, please visit again.

    3.0

    Nearer to the airport ,Cleanliness isnot upto the mar

    loyalty-iconsolo

    Hotel is situated nearer to the airport , walkable distance .. Cleaniness is not upto the mark .Staying for one night as solo traveller is okay if u need to catch your flight.

    Travel Month: Oct 2024

    Room: Budget Single Room Free Airport Drop

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    Hotel Airways has replied on Fri Jun 27 16:36:15 IST 2025

    Thank you for your valuable feed back,please visit again

    5.0

    Perfect airport hotel

    rudratej p.loyalty-iconbusiness

    Very small place but very well behaved staff and perfect airport hotel. Ease of check in is amazing and they have a complimentary airport drop off

    Travel Month: Aug 2024

    Room: Deluxe Double Room Free Airport Drop

    Hotel Airways has replied on Mon Sep 02 12:36:01 IST 2024

    Thank you for your rating and review, please visit again.

    5.0

    Review

    niloy.solo

    Nice, great hospitality nice arrangement value for money budget friendly near to airport free drop what else you want plus the service guy satyabrata does a fabulous job

    Travel Month: Aug 2024

    Room: DELUXE SINGLE ROOM FREE AIRPORT DROP

    Hotel Airways has replied on Fri Aug 09 17:24:46 IST 2024

    Thank you for your valuable feedback ,please visit again.

    2.0

    Poor

    neeli s.business

    I have faced horrible experience for check out. There are no people and the gates were locked. It is bad

    Travel Month: Apr 2024

    Room: Budget Double Room With Free Airport Drop

    Hotel Airways has replied on Tue Apr 09 17:42:10 IST 2024

    THANK YOU FOR YOUR REVIEW, AT THAT TIME UNFORTUNATELY THE GATE MAN WENT TOILET AND YOU HAVE TO WAIT FOR 5/6 MUNITUS,HOWEVER WE DROPPED YOU TO AIRPORT AT RIGHT TIME.

    1.0

    Terrible Stay

    barnita d.couple

    In the amenities and description it's properly mentioned that the hotel will provide the airport drop in free of cost but it's not true. They will say yes they will provide & will ask you to share the time of drop. But while dropping on the way to the airport the cab driver (an old guy) will speak rudely and demand cash of 500 rs for 500 mts road. If you deny or question- he will straight away return you to the hotel. We stayed only for some hours but demanded extra money. I never recommend this hotel for staying. The behaviour is rude & unethical way of asking money.

    Travel Month: Jan 2024

    Room: Deluxe Double Room Free Airport Drop

    Hotel Airways has replied on Thu Jan 25 18:47:52 IST 2024

    Sir, are very sorry to see your review we called you several times (Yesterday 24 01 24 & to day 25 01 24) but you did not respond the concern driver was asked regarding your report and he simply denied and wanted to talk with you in our presence. You did not respond and also you did not complaint to us after the incident as you are saying. So it appear what you have reviewed were not fact. We failed to understand the purpose of such review and not responding to our phone calls.

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