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Sylks Road, Ooty | 2.6 km drive to Ooty Lake
48 Ratings, 15 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property features well-maintained rooms with a clean and cozy atmosphere, making for a comfortable stay. Guests have appreciated the tasty breakfast served in-room and the helpful staff who go out of their way to assist. The overall customer service has been highlighted as a strong point. However, some guests noted issues with room sizes and pricing concerns. Whether it's for a family getaway or a relaxing retreat, this property seems to have a lot to offer!
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Average Stay
The room was good but still not worth the price. We paid around 8600 for 2 nights including breakfast. The breakfast was very poor. The staff is helpful though
Room: Deluxe Room
Good Stay
very good room, very good service, breakfast is good
Room: Deluxe Room
Worst stay ever.
familyHorrible, no cleanliness and good bed hygiene. The staff don’t respond when we ordered. And also rude behaviour
Room: Deluxe Room
Avalon Stays Ooty has replied on Fri Jun 14 14:16:51 IST 2024
Dear Mr Dileep, Thank you for your feedback. I'm truly sorry for the issues you encountered with cleanliness and staff behaviour. This is not the experience we aim to provide. We are addressing these concerns immediately and providing additional staff training. We appreciate your input and hope to improve your experience in the future. Thanks & Regards Rajkumar L
Neat stay
familyProperty was very neat and clean. Very helpful host. The host arranged cab and baby food as requested.
Room: Deluxe Room
Avalon Stays Ooty has replied on Fri Jun 14 14:17:51 IST 2024
Dear Devadeep Shyam, Thank you for your wonderful review! We're delighted to hear you had a neat and clean stay. It's great to know our team could assist with arranging a cab and baby food. Your positive feedback means a lot to us. We look forward to welcoming you back soon! Best regards, Rajkumar L Revenue Manager
Good Stay
I liked here staying in avalon stays in ooty. We stayed for two days and the room is very comfortable. I opted for the breakfast and its tasty. The room is very clean and good. Hope will choose the same hotel for the next time.
Room: Deluxe Room
Avalon Stays Ooty has replied on Fri Jun 14 14:19:12 IST 2024
Dear Srikanthreddy Keesara, Thank you for your kind review! We're thrilled to hear you had a comfortable stay and enjoyed the breakfast. It's wonderful to know you found the room clean and pleasant. We look forward to welcoming you back to Avalon Stays on your next visit to Ooty! Best regards, Rajkumar L Revenue Manager
Good Stay
Service was good.
Room: Deluxe Room
Avalon Stays Ooty has replied on Fri Jun 14 14:20:42 IST 2024
Dear Rajasree R, Thank you for your positive review! We're glad to hear you enjoyed our service. We hope to welcome you back for another great stay soon. Best regards, Rajkumar L Revenue Manager
Average Stay
Rooms not affordable for the persons as we have selected the correct numbers and parking area is not feasible
Room: Deluxe Room
Avalon Stays Ooty has replied on Fri Jun 14 14:23:43 IST 2024
Dear Athira S Menon, Thank you for your feedback. We're sorry to hear about the issues you encountered with room affordability and the parking area. We appreciate your comments and will work on improvements. We hope to provide a better experience in the future. Best regards, Rajkumar L Revenue Manager
Avg hotel having lots of price
Hotel was good but the location was not. In breakfast buffet was not available. There were very limited options in breakfast. The price was too high based on the hotel and service provided.
Room: Deluxe Room
Avalon Stays Ooty has replied on Fri Jun 14 14:25:03 IST 2024
Dear Md Sahil, Thank you for your feedback. We're sorry to hear that the location and breakfast options did not meet your expectations. We appreciate your comments and will work on making improvements to enhance our guest experience. Best regards, Rajkumar L Revenue Manager
Good Stay
The room was clean, spacious. There was no restaurant at the stay but breakfast was served to the room. The breakfast was sufficient, tasted good. Parking was available but if they are fully booked then it can get tricky. Overall had a pleasant stay.
Room: Deluxe Room
Avalon Stays Ooty has replied on Fri Jun 14 14:26:53 IST 2024
Dear Chirag Pai, Thank you for your positive review! We're glad to hear you enjoyed the clean, spacious room and the in-room breakfast. We appreciate your feedback about the parking and will work on improving it. We hope to welcome you back for another pleasant stay. Best regards, Rajkumar L Revenue Manager
Good experience
The stay was nice, good view, with good customer service and all the facilities. Cleanliness and located on the main area
Room: Deluxe Room
Avalon Stays Ooty has replied on Fri Jun 14 14:27:55 IST 2024
Dear Balachandhiran GP, Thank you for your wonderful review! We're delighted to hear you had a good experience and enjoyed the view, customer service, facilities, and cleanliness. We look forward to welcoming you back soon! Best regards, Rajkumar L Revenue Manager
Bad experience
The door lock was broken, latch also didn’t fit properly, no way to lock the door when you are out. Bedding had an off smell
Room: Deluxe Room
Avalon Stays Ooty has replied on Tue Aug 01 12:50:43 IST 2023
Dear Mr.Sharma, We are deeply sorry for the difficulty caused to you, and we eagerly await your return in order to provide you with excellent service.
Poor Stay
coupleI booked a deluxe room seeing the photos of the homestay, where they displayed valley view rooms. But i was allotted room at back side which was very small, congested abed without any view. Though the rooms were costly, more than per day.
Room: Deluxe Room
Avalon Stays Ooty has replied on Sat Jun 10 10:40:38 IST 2023
Dear Kousik, We are deeply sorry for the difficulty caused to you, and we eagerly await your return in order to provide you with excellent service.
Good rooms and a lovely stay
The place was clean and the staff was very helpful. Would definitely recommend this place for a family stay.
Room: Deluxe Room
Avalon Stays Ooty has replied on Wed May 17 19:22:02 IST 2023
Dear guest, thank you for staying with us! we are happy you had a memorable stay and we look forward to welcoming you again
Excellent Stay
Very neatly maintained and very hospitable staff
Room: Deluxe Room
Avalon Stays Ooty has replied on Wed May 17 19:22:46 IST 2023
Dear guest, thank you for staying with us! we are happy you had a memorable stay and we look forward to welcoming you again
G
Room was very clean but little bit congested complementary breakfast was superb and main thing room rent it’s very expensive i felt compare with other hotel with same facilities and housekeeping people was really good very kind people’s
Room: Deluxe Room
Avalon Stays Ooty has replied on Wed Apr 12 18:59:16 IST 2023
Dear bali, thank you very much for your wonderful words waiting to host you again
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