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Review Of Ashoka Residency

Chottanikkara, Cochin | 9.1 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    48 Ratings, 15 Reviews

    excellent
    27%
    very good
    42%
    average
    15%
    poor
    8%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 4
    • 1
    • 4
    • 5
    • 4
    • 5
    • 3
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    Review Summary

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    This property boasts a convenient location near the temple, making it ideal for visitors. Guests appreciate the clean, spacious rooms and helpful staff. However, consistent feedback highlights the lack of room service and issues with hot water availability. Some guests have also pointed out service delays and cleanliness concerns at times, impacting the overall experience.

    Sort by:

    Positive first
    4.0

    Good

    divya v.family

    Comfortable stay with close proximity to temple. Well maintained rooms. Would have been much better if kettle also provided for tea/coffee.

    Travel Month: Sep 2025

    Room: Suite Room

    5.0

    Excellent Stay

    family with 1 kid

    neat hotel is well maintained, adequate and spacious but the room service is not available, food you have to eat outside only . outside many restaurants are there for food.Nearby to temple. Accommodation wise exce hotel and parking also available neat hotel is well maintained, adequate and spacious but the room service is not available, food you have to eat outside only . outside many restaurants are there for food.Nearby to temple. Accommodation wise excellent hotel and parking also available

    Travel Month: Jul 2025

    Room: DELUXE DOUBLE BED

    4.0

    Good Stay

    rajeesh k.

    I had a wonderful experience during my stay! The room was clean, spacious, and well-maintained, with all the necessary amenities provided. The bed was comfortable, and the atmosphere was peaceful, which made it perfect for a relaxing stay. The staff was extremely polite, helpful, and responsive to any requests. Check-in and check-out were smooth and hassle-free. The location was convenient, with easy access to nearby attractions, restaurants, and transport. Overall, it was a comfortable and pleasant experience. I would definitely recommend this place to anyone looking for a great stay — whether it’s for business or leisure. Looking forward to visiting again!

    Travel Month: Jul 2025

    Room: DELUXE DOUBLE BED

    4.0

    Temple visit

    ashok k.couple

    location is perfect for the temple visit The room was good, toothpaste ,soap and shampoo can also be provided staff was good Thanks to the team

    Travel Month: May 2025

    Room: DELUXE DOUBLE BED

    5.0

    very good stay

    harikrishna s.family

    Nice room clean and neat bathroom had hit and cold water had car parking also. overall a great experience.

    Travel Month: May 2025

    Room: DELUXE DOUBLE BED

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    3.0

    Room

    titto.couple

    very congested room. curtain not properly close. staff are good ,room was very clean and toilet also.

    Travel Month: Feb 2025

    Room: DELUXE DOUBLE BED

    4.0

    Everything was ok except smelly blankets and bedsheets

    anjana.family

    We reached around night 10 pm when our check in time has been already started around 12 noon. A hindi speaking guy was there and he kept us waiting for a bit long as he was busy calling his boss. We taught it was for cleaning the room. When we arrived the room had bad smelling blankets. Rest everything was clean. We went to temple at around 5 am in the morning. We got hot water at 4 am. We came back after exploring nearby areas at night 9 pm. We checked out at 9 am next morning.

    Travel Month: Aug 2024

    Room: TRIPLE BED AC

    4.0

    Good Stay

    saranya s.

    Hotel is close to the temple. Stay was good.

    Travel Month: Apr 2024

    Room: TRIPLE BED AC

    Ashoka Residency has replied on Sat Jul 13 09:50:02 IST 2024

    Thank you madam

    3.0

    Average Stay

    shamith s.

    The stay was not good. The staff was not good and they don't have any knowledge about hospitality. The location is near to the temple destination. The hot water was also not available. The blanket which was provided only one for three person stay. The size of the blank for single bed.

    Travel Month: Jan 2024

    Room: TRIPLE BED AC

    Ashoka Residency has replied on Sat Jul 13 09:52:01 IST 2024

    Sorry for your inconvenience

    2.0

    Hotel rooms

    susin j.loyalty-iconfamily

    1. Bugs on bed they changed room 2. Alternate room air conditioner water leakage and poor staff response.

    Travel Month: Nov 2023

    Room: TRIPLE BED AC

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    Ashoka Residency has replied on Sat Jul 13 09:51:38 IST 2024

    Sorry for your inconvenience.we will sort out your problem next time you come.thank you

    5.0

    Excellent

    abhilash c.business

    Excellent very clean and very near to temple. Easy formalities. Keep it up. All amenities are in good condition

    Travel Month: Oct 2023

    Room: DELUXE DOUBLE BED

    Ashoka Residency has replied on Sat Jul 13 09:48:31 IST 2024

    Thank you sir .

    2.0

    Badly needs improvement in all areas

    karthik c.family

    The guy at the reception was lame and dumb, who did not even know to greet a customer and worst of all he didn't know i had booked a room for 3. Argued with me for saying it's double occupancy. Had to show my booking receipt and then he agreed. The entrance to room had sheets and towels from other rooms laid in the walkway. When i asked the room service guy for 3rd towel (as there were only 2 given for 3 people) he denied it saying only 2 towels would be given for 3 people and started arguing unnecessarily. Pathetic. The bedsheets and pillow covers had stains on it as if it's carried from days without changing. The room (405) which i was allotted had a damp smell in it as soon i entered. The reception guy argued saying it's nothing. I had to request him to spray a room freshner (which he did after 30 min) and also gave me a 3rd towel with some hesitation. I expected a decent stay as i was travel-ling with family but was totally disappointed. I didn't have any option to book another hotel at the last minute. I would never recommend this hotel for a family stay.

    Travel Month: May 2023

    Room: TRIPLE BED AC

    Ashoka Residency has replied on Mon Aug 07 08:32:45 IST 2023

    Sorry for your inconvenience sir.Next time we well arrange everything.thank you for your valuable comment.

    5.0

    Very decent rooms and facilities

    balamurugan v.group

    Rooms were clean since took 2 rooms bcoz dates of departure postponed

    Travel Month: Feb 2023

    Room: TRIPLE BED AC

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    Ashoka Residency has replied on Mon Aug 07 08:33:35 IST 2023

    Thanks for your valuable comment

    4.0

    Good

    sankaran n.loyalty-iconsolo

    Value for money to staying really good

    Travel Month: Jan 2023 (3-Night Stay)

    Room: DELUXE DOUBLE BED

    Ashoka Residency has replied on Mon Aug 07 08:33:56 IST 2023

    Thanks for your valuable comment

    1.0

    Worst stay ever.

    s k.loyalty-iconfamily

    No hotwater, no tea coffee room service, nobody in front desk, no one to speak to. Finally found one boy who can talk to me and spent 3 mins with me. Worst customer care i have ever experienced do not choose this hotel

    Travel Month: Jul 2022

    Room: TRIPLE BED AC

    Ashoka Residency has replied on Mon Aug 07 08:34:55 IST 2023

    Sorry for your inconvenience sir.next time we will correct.thanks for your valuable comment

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