This was the worst hotel experience of my life. The first room I was given was filthy, foul-smelling, and completely unhygienic. The second room offered was equally bad. Due to my child’s medical condition, I requested immediate cancellation and refund.
The manager, , promised me three times that he would cancel my booking through MMT and I would get a refund within 24 hours. This was a lie. Hours later, he refused to help and told me to contact MMT myself.
MMT tried to get a cancellation confirmation from the hotel, but they denied it — even though they had already given my room to another guest. This is a clear case of cheating: they took payment from me, resold the same room, and refused to refund my money.
Strongly advise everyone to avoid this property — it is unhygienic, untrustworthy
Aceotel Select Tulsi Vijay Nagar - A Luxury Boutique Hotel
Dear Guest,
As it does not accurately reflect the events during your stay. Upon check-in, you occupied the room for over eight hours before requesting a cancellation. During the checkout process, our team found that certain hotel property, including the in-room telephone and AC components, were missing from your room. When our staff inquired about the missing items because you theft from hotel and after the discussion unfortunately turned argumentative from your side. You are theft the hotel property.