Super Townhouse Hotel O Benchmark

I had a terrible experience at this hotel. The room and washroom were dirty and clearly not cleaned properly before check-in. The landline in the room wasn’t working, so I had no way to reach reception or room service. What shocked me the most was the behavior of the staff – they were completely unprofessional and irresponsible. When I asked for anything, I was simply told to “ask at reception,” and even then, no one followed up. To make matters worse, some of the staff appeared to be drunk even in the morning, which is extremely unsafe and unacceptable in any hospitality setting. I even raised this concern, but no action was taken. The overall hospitality was very poor, and I would strongly advise others to avoid this place unless they take serious steps to improve cleanliness, staff behavior, and guest safety.

No cleanliness, pathetic food. Serving utensils were not clean and the photos are not actual

best rooms it was a good stay ..........

This trip was horrible, this hotal not for the family .this only for couples who came here only for injoiment. They not warried that hotel's A.C working or not ,light was flunkring, No exhaust, No cleanness etc. .

the hotel was not good the rooms were dirty and their condition were horrible.staff behaviour was not good and they charge ₹200 and ₹1000 for late check out.we book premium rooms but they give classic rooms.I suggest to not book this horrible hotel.this hotel is not recommended for family .

water not provided very dirty melly room , of was oyo room ,

Water bottle not provided

room is average.staff service was not good .food quality is average.room cleaning was average.not so good

Stay was comfort. Rooms were beautifully arranged

Room are not the image, very dirty room, room service very bad, aminity no provide,

good experience I stay there for 2days staff is good and also location was very near from vijay Naga

Indore trip is remain memorable other than all my tour from ujjain to omkareshwar. It was great experience, best location and food, full satisfaction

Fan, tv not working, no windows, smoking smell from other rooms are coming. Bed is not comfortable. Only the good thing, it's well located.

They said they didn’t allow booking, they do offline booking only the staff was rude, they even didn’t show the room before 12 it was not a good behavior overall

Horrible pathatic room no proper service time of check in all pellow & bed are very dirty no ventilation in room

Highly recommend this place. The service was exceptional.

Everything was just right. The room had everything we needed.

The staff was friendly and helpful, making the overall experience enjoyable. The atmosphere was cozy.

The staff were wonderful and very helpful. The staff was friendly, professional, and always willing to go the extra mile to ensure our comfort. We were impressed with the level of service and attention to detail. It was a wonderful experience, and we would definitely stay here again.

The place was highly recommended from a warm welcome on arrival to the careful housekeeping come back soon.