I recently stayed at this resort and was thoroughly unimpressed. The pool was dirty, and there were no towels available nearby, despite a towel box being present. The food was served to our room, but the staff didn't collect the plates promptly, even after we handed them over.
The room itself was poorly maintained and felt like a lodge. The lack of cleanliness and attention to detail was disappointing. I had high expectations, but this place fell short.
The kids' play area was a letdown - it was muddy and the equipment wasn't functional. We also experienced multiple power cuts during our stay.
Overall, I wouldn't recommend this resort. It wasn't worth the money, and I regret booking it. Perhaps they need to work on their maintenance and service to live up to their online reputation.
*Suggestions for Improvement:*
- Maintain pool cleanliness and ensure towels are readily available
- Improve room maintenance and cleanliness
- Enhance kids' play area facilities and ensure equipment is functional
- Reduce power cuts and ensure reliable electricity supply
- Train staff to collect plates promptly and maintain a clean environment