Review Of 7 BHK Luxury Heritage Villa | Rock OotyLike a 5

Staff at Rock Ooty property was super attentive and polite. They were always ready to help and made sure that the guests had a comfortable stay. The Food & Dining was amazing and the chefs were highly skilled. Guests were impressed with the quality and taste of the food. The Location of the property was breathtaking and offered a scenic view. The Cleanliness of the property was well-maintained and the housekeeping staff was prompt in their service. Overall, Rock Ooty property is highly recommended for a comfortable and memorable stay.

• Staff

  The staff at the property were incredibly helpful and attentive. They went above and beyond to ensure that guests had a comfortable and enjoyable stay. Many guests mentioned specific staff members by name and praised their exceptional service. For example, one guest mentioned that the property manager extended excellent service and another guest appreciated the polite and supportive attitude of the team.

• Food & Dining

  The food at the property was amazing and many guests were impressed with the quality and taste of the meals. Some guests even sent their own chefs back home after trying the food prepared by the property's chefs. The chefs were praised for their skills and the variety of dishes they offered. One guest mentioned that the property had a kitchen available with staff support for cooking.

• Location

  The location of the property was highly praised by many guests. The scenic views from the property were breathtaking and guests enjoyed spending time in the garden, lawn, and kids' area. Some guests mentioned that the property was located in a great spot for corporate tours and others appreciated the proximity to nearby activities. However, a few guests mentioned that the property was difficult to access without their own commuting vehicles.

• Cleanliness

  The cleanliness of the property was an issue for some guests. A few guests mentioned that the rooms were not as clean as they expected and that housekeeping was not always prompt. However, other guests mentioned that the property was dust-free and that toiletries were changed without delay.