Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 112 reviews
VERY GOOD 254 reviews
AVERAGE 81 reviews
POOR 19 reviews
TERRIBLE 18 reviews
11 Dec 2017
Decent for the business travel....
Hotel appears rather inconspicuous on the outside but is very spacious and accommodating on the inside. Staff don't speak much English but communication is possible. Check-in and check-out a breeze. Everyone is very nice and more than willing to help. The room was small but extremely clean and with a fantastic view of the city. There is no iron in the rooms or coffee maker. So you have to call room service for pressing and dry cleaning. Food is excellent with meals available on the 9th floor. so the view is amazing. The neighborhood is beautiful with undulating streets; a mixture of asphalt roads and cobblestone.
07 Nov 2017
Good location, fair
The towels and the pillows are not good. The location is great. The receptionists are great! I didn't enjoy the breakfast. There's no fat free milk, no good jam, no plain bread. The tea are not good and the water was cold. One day I arrived and there wasn't bread and it was not even close to the end of the breakfast time. There was the same food every five days I was there. Definitely they need to improve it.
27 Sep 2016
The worst welcome ever!!!!
Arriving late with a group of 10 people, ask the front desk to use their phone to call a pizza delivery. Thei answer was that the phones are blocked to make calls!!!! In a not polite way...call from your room (so that they can charge whatever it is they charge). Hotels are supose to pumper you, to be nice and kind, NOT HERE. As I complaint this Cristiane (front desk supervisor) burst into the conversation making me fell realy angry. I just told her not to talk to me. Sad for such a nice hotel, to have such horrible staff.
I use to stay here every year with a group of 10 people, but I am taking my cash somewhere else....
07 Sep 2016
A comfortable and clean hotel.....
I wanted to book an alternative to an Ibis, a similar-priced and what seemed like similar quality from the photos. In some ways, service was better than my experiences with Ibis hotels (valet parking was very nice). However, details like the breakfast buffet which was very simple and the room details (low quality mattress, towels that were beyond their useful lifespan, shoddy interior detailing) came up a little short of expectations. For the price, I recommend a stay.
02 Sep 2016
Hotel is located in a nice neighborhood. There are several restaurants near by, also close to a shopping mall.
Room service is expensive and the food is average. Mini bar is also expensive.
Breakfast is good, but it's always the same, no variations. If you staying long periods like I stay that is not good.
Room is good, bed is comfortable. i don't like the pillows.
Internet sucks, if the hotel is full, like during big city events like ExpoInter, it won't work at all.
They have a OK gym.
Parking is extra 25 reais.