Review Of Zenia : Suncity, Powai

Zenia : Suncity, Powai has replied on Mon Sep 15 15:58:39 IST 2025

Thank you for your kind words. We’re glad you enjoyed the location, found the apartment clean, and had a comfortable stay with us. We look forward to welcoming you again soon. Thanks and Best Regards, Zenia Hospitality

Zenia : Suncity, Powai has replied on Mon Sep 15 15:59:03 IST 2025

Thank you for such a detailed and thoughtful review. We’re delighted to know you had a delightful stay and enjoyed the convenient location, clean and well-maintained rooms, and the variety of food options nearby. It’s wonderful to hear that our team’s courtesy and professionalism added to your experience. We truly appreciate your recommendation and look forward to hosting you again soon. Thanks and Best Regards, Zenia Hospitality

Zenia : Suncity, Powai has replied on Mon Sep 15 16:00:06 IST 2025

Thank you for sharing your review. We noticed you rated your stay 3 stars, and while we’re glad you chose us, we’d really appreciate it if you could let us know what could have been better. Your feedback will help us improve and ensure future stays are more comfortable. We hope to have the chance to host you again with an even better experience. Thanks and Best Regards, Zenia Hospitality

Zenia : Suncity, Powai has replied on Mon Sep 15 16:00:32 IST 2025

Thank you for taking the time to leave your feedback. We’re truly sorry to hear that your experience was disappointing. Guest comfort is very important to us, and we’d really appreciate it if you could share more details on what went wrong so we can address it directly. Your input will help us improve and ensure future stays are far better. We hope you might consider giving us another opportunity to host you with the standard of service we aim to provide. Thanks and Best Regards, Zenia Hospitality

Zenia : Suncity, Powai has replied on Mon Sep 15 16:01:05 IST 2025

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your 4-day stay, especially with the washing facility not being operational and your concern not being resolved quickly. We take this matter seriously and have already addressed it with our team to ensure such issues are fixed promptly going forward. Guest comfort and quick assistance from our reservation manager are priorities, and we regret that this was not reflected during your stay. We appreciate your patience and hope you might give us another opportunity to host you with a smoother and more comfortable experience. Thanks and Best Regards, Zenia Hospitality

Zenia : Suncity, Powai has replied on Sat Aug 02 21:55:49 IST 2025

Thank you for your positive feedback! We’re happy to hear you enjoyed the cleanliness, comfort, and service during your stay. It was a pleasure hosting you, and we look forward to welcoming you again soon! Thanks and Best Regards