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Review Of VITS Gurugram Formerly known as Windsor Heights0123401234

Old Gurgaon, Gurgaon | 3 km drive to Shri Mata Sheetla Devi Mandir

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    4.1
    Very Good

    78 Ratings, 19 Reviews

    excellent
    47%
    very good
    31%
    average
    14%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 1
    • 3
    • 2
    • 1
    • 2
    • 4
    • 5
    • 5

    Rating Categories

    • Facilities3.8
    • Food3.1
    • Cleanliness4.4
    • Value For Money4.6
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property shines with its spacious rooms and excellent breakfast spread, making it a great choice near Iffco Chowk, Gurugram. Guests appreciate the cleanliness and quick service, along with the courteous staff who provide a warm welcome. Its strategic location close to corporate offices is a big plus too. Overall, the experience here is highly recommended, especially for families looking for a comfortable stay with decent amenities.

    Sort by:

    Positive first
    1.0

    will not go again. will not stay agai

    yogendra b.business

    found employees not hospitable at front desk. will not stay again . not happy to stay.not ok for me.

    Travel Month: Jul 2025

    Room: Deluxe Room

    3.0

    Serves the purpose , need better maintenance, breaks dad has limited option

    anjani k.business

    Stayed for one night on business trip ,serves the purpose, need better maintenance, not value for money , breakfast options are limited

    Travel Month: Jun 2025

    Room: Deluxe Room

    VITS Gurugram Formerly known as Windsor Heights has replied on Tue Jul 08 10:30:43 IST 2025

    We're very sorry to hear about your negative experience. We strive to provide excellent service and are disappointed to hear that we fell short Regards Vikas Mahajan General Manager Vits Gurugram

    2.0

    Poor Stay

    ankit p.solo

    Access to room is very poor, Single lift and extremely slow. Most of the time you have to walk Rooms are very old and need refurbishment Rooms had some very bad odor. Had to remind 2-3 times before they sent room freshner Room door was very tough to close. Bathroom door wouldn't close..lock was broken In present condition found the room expensive despite an upgrade.

    Travel Month: Jun 2025

    Room: Excecutive room

    1.0

    Terrible Stay

    dhruv g.solo

    The location n all is fine. but the property has gone to the dogs.. its very dead vibes and the staff is not at all supportive

    Travel Month: Jun 2025

    Room: Excecutive room

    VITS Gurugram Formerly known as Windsor Heights has replied on Thu Jul 03 20:06:49 IST 2025

    We're very sorry to hear about your negative experience. We strive to provide excellent service and are disappointed to hear that we fell short Regards Vikas Mahajan General Manager Vits Gurugram

    3.0

    Average stay with Poor Amenities

    ramanjeet m.business

    Very poor standard of hospitality & rooms were horrible with flush issues in washroom! Breakfast options are limited too. Don’t fall for the brand VITS here in Gurgaon

    Travel Month: Jun 2025

    Room: Excecutive room

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    4.0

    Good hotel with an average breakfast

    abhik m.couple

    Everything was good. breakfast was average. could have been way better. The area isn't very great but I guess that's what justifies the prices. Choose wisely.

    Travel Month: May 2025

    Room: Excecutive room

    2.0

    Poor Stay

    couple

    amenities and services are fine. staff could have been nicer

    Travel Month: Feb 2025

    Room: Deluxe Room with Bathtub

    4.0

    Big room with bathtub

    rohit p.loyalty-iconbusiness

    Big room size and working bathtub in this price range is very difficult to find close to iffcco chowk, gurugram.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Excecutive rooms with Bathtub

    3.0

    Windsor

    sudhakar m.business

    Needs maintenance as the bathroom fittings were lose or not working properly. Mattress was little dusty and could get hardly any sleep

    Travel Month: Nov 2024

    Room: Excecutive rooms with Bathtub

    5.0

    Awesome place to visit

    azaruddin s.solo

    Lovely place to visit breakfast was good hygiene was excellent overall experience was great highly recommended

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Room with Bathtub

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    3.0

    Average Stay

    sandeep k.loyalty-icon

    1. flash tap very low pressure 2. ⁠no hot water 3. ⁠no clean washroom 4. ⁠wifi not working even after complaining 5. ⁠breakfast quality worst and very less options 6. ⁠at this price range very bad quality rooms

    Travel Month: Aug 2024
    5.0

    Excellent Stay

    darpan a.

    5

    Travel Month: Jun 2024

    Room: Deluxe room with Bathtub

    5.0

    Excellent Stay

    prasad k.loyalty-iconbusiness

    Rooms at hotel windsor heights were quite comfortable, clean and well managed i stayed here for the first time & truly enjoyed it i recommend everyone to stay here

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Deluxe room

    VITS Gurugram Formerly known as Windsor Heights has replied on Wed May 01 12:38:35 IST 2024

    Dear Mr. Prasad , Greetings from Hotel Windsor Heights ! Thanks for your valuable feedback. We look forward to welcome you again . Thanks & Regards Ranbir Singh

    4.0

    Location is good

    aman b.couple

    Location is good, nice hotel, nice staff, nice welcome by the staff and no uncessary interefernce by the staff

    Travel Month: Apr 2024

    Room: Deluxe room

    VITS Gurugram Formerly known as Windsor Heights has replied on Wed May 01 12:39:23 IST 2024

    Dear Mr. Bansal , Greetings from Hotel Windsor Heights ! Thanks for your valuable feedback. We look forward to welcome you again . Thanks & Regards Ranbir Singh

    4.0

    Good Stay

    rushabh g.loyalty-icon

    I had fairly decent stay at hotel windsor place earlier last week. Hotel professionally managed. Courteous staff. Breakfast spread is good. Within the proximity of the major corporate offices in gurgaon.

    Travel Month: Mar 2024

    Room: Executive Room

    VITS Gurugram Formerly known as Windsor Heights has replied on Wed May 01 12:40:11 IST 2024

    Dear Mr. Gandhi, Greetings from Hotel Windsor Heights ! Thanks for your valuable feedback. We look forward to welcome you again . Thanks & Regards Ranbir Singh

    5.0

    Excellent Stay

    varun k.loyalty-iconcouple

    it was an amazing experience…rooms were clean …service was quick and food quality was up to the mark

    Travel Month: Jan 2024

    Room: Deluxe room

    VITS Gurugram Formerly known as Windsor Heights has replied on Wed May 01 12:40:40 IST 2024

    Dear Mr. Kochhar, Greetings from Hotel Windsor Heights ! Thanks for your valuable feedback. We look forward to welcome you again . Thanks & Regards Ranbir Singh

    4.0

    Good Stay

    siddhant b.loyalty-icon

    While the hotel is good and the staff is courteous, the maintenance of the rooms has room for improvements. The food is just fine as well.

    Travel Month: Jan 2024

    Room: Deluxe room

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    VITS Gurugram Formerly known as Windsor Heights has replied on Wed May 01 12:42:46 IST 2024

    Dear Sir , Greetings from Hotel Windsor Heights ! Thanks for your valuable feedback. We look forward to welcome you again . Thanks & Regards Ranbir Singh

    5.0

    Great stay

    suvendu k.loyalty-iconfamily

    Very good hotel at windsor hotel all are very nice and well behavior and very excellent service thank you so much for your kind services

    Travel Month: Jul 2023

    Room: Deluxe room

    VITS Gurugram Formerly known as Windsor Heights has replied on Wed May 01 12:41:49 IST 2024

    Dear Sir , Greetings from Hotel Windsor Heights ! Thanks for your valuable feedback. We look forward to welcome you again . Thanks & Regards Ranbir Singh

    5.0

    Excellent

    anil k.family

    Very good staff, good food, awesome breakfast, good cleanliness. Good location. Excellent for family stay.

    Travel Month: Jul 2023

    Room: Deluxe room

    VITS Gurugram Formerly known as Windsor Heights has replied on Wed May 01 12:42:15 IST 2024

    Dear Mr. Anil, Greetings from Hotel Windsor Heights ! Thanks for your valuable feedback. We look forward to welcome you again . Thanks & Regards Ranbir Singh

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