Cons:
Incorrect Location : The hotel’s is misleading. It claims to be just 0.6 km from Calangute Beach, but that’s far from accurate. The same issue exists with other locations.
Lack of Basic Facilities & Poor Service: Despite being a newly built hotel, it lacks essential amenities. There is minimal staff, slow WiFi, and several listed facilities are missing.
Overpriced & Overrated: The hotel charges a premium price but does not deliver a premium experience. The high ratings seem unjustified.
No Basic Amenities Provided: Essentials like room slippers, toothbrush, comb, and even a hair dryer are not provided by default. Additionally, there are no services available between 11 PM and 9 AM.
Poor Customer Responsiveness: When I provided feedback about the missing amenities, the staff responded that everything—including a hair dryer—is only available upon request, which should have been mentioned upfront.
Unpleasant Welcome Drink: The complimentary welcome drink was of poor quality and not enjoyable.
Room Size Misrepresentation: While the rooms are clean and new, they are much smaller than advertised. The listing claims 1076 sq. ft (100 sq. mt), but that’s far from reality.
No Flexibility for Guests: Despite staying for 6 nights, I requested a late checkout of just 2-3 hours, but they insisted on extra payment, even though multiple rooms were vacant.
Pros:
Newly Built Property: The hotel is clean and modern, as it is newly constructed.
Decent Interior Design: The rooms have a stylish look and well-maintained decor.