I recently stayed at this hotel and had an overall positive experience. The food was fantastic, with a wide range of delicious options for every meal. The staff was exceptionally polite and helpful, always going out of their way to ensure a comfortable stay. My room was spotless, and the washroom was very clean and well-maintained, adding to the overall comfort. However, i did notice a few areas for improvement. The pool area was not as clean as expected, with empty beer bottles scattered around, which was disappointing. Additionally, the hotel did not provide a tube for babies in the pool, which would have been helpful for families. They also did not offer shower caps, which seemed like a basic amenity that was missing. Overall, it was a good stay, but addressing these small issues could enhance the experience even more.
Renest Calangute Goa has replied on Thu Nov 14 18:15:11 IST 2024
Dear Guest, Thank you so much for taking the time to leave us this amazing rating. It's a delight to know that your stay with us was 5-star worthy. However, I acknowledge the areas where we fell short of ensuring an impeccable service. Your constructive feedback is invaluable for us, providing us avenues to enhance our services. We hope to welcome you back again soon. Wishing you safe travels until then. Best Regards, Kamran Siddiqui General Manager, Renest Calangute Goa.