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Review Of Via Stay Residency0123401234

Nehru Place, Delhi | 730 m drive to Nehru Place Metro Station

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.5
    Average

    93 Ratings, 46 Reviews

    excellent
    15%
    very good
    12%
    average
    19%
    poor
    11%
    bad
    43%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 1
    • 1
    • 1
    • 1
    • 4
    • 1
    • 1
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness2.0
    • Food2.3
    • Value For Money2.2
    • Facilities2.6
    • Security1.3
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    Reviews Summary

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    Guests appreciate the prime location and spacious rooms of the property, as well as the warm and kind staff. However, many express dissatisfaction with cleanliness, amenities, and maintenance issues. Problems like dirty linens, pest infestations, and lack of basic services like hot water and breakfast have been commonly reported, leaving a less than satisfactory experience for many.

    Sort by:

    Positive first
    1.0

    will not recommend this palce it was very bad stay cockroaches all around

    pankaj s.business

    The place was not clean and completely unhigenic to stay.. the bedlinen was dirty. No breakfast was provided as mentioned The Property location is good but the management is pathetic, the rooms are unclean , the bed had bugs , cockroaches moving around and the bathroom had all leakages.. As mentioned by you for complimentary breakfast there was no option of breakfast in the place…

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via Stay Residency has replied on Sat Sep 13 16:50:19 IST 2025

    We are extremely sorry to hear about your unpleasant experience. Please accept our sincere apologies for the issues with cleanliness, linen, pests, bathroom maintenance, and breakfast service. This is not the standard we uphold at FabHotels. Your feedback has been taken very seriously, and strict corrective measures have already been implemented to ensure hygienic rooms, proper amenities, and reliable breakfast service for our guests. Issues highlighted have now been resolved.

    1.0

    Terrible Stay

    mukul k.solo

    Very Shabby Hotel, Stinking bedsheets, piss smelling chairs , no hot water, roach infested rooms... totally reverse of what it comes up on internet

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via Stay Residency has replied on Tue Aug 12 16:36:00 IST 2025

    We sincerely apologize for the unpleasant experience you had during your stay. Your feedback regarding cleanliness, linen quality, room hygiene, and amenities has been taken very seriously and shared with the concerned team to ensure immediate corrective action. The issue has now been resolved.

    4.0

    Good Stay

    anshul r.couple

    Property location is prime on road and property management behaviour is nice but property’s conditions is little bit poor according to the photos uploaded on the site.

    Travel Month: Jul 2025

    Room: Deluxe Room

    1.0

    Old furniture old bathroom damage tap

    sanjai s.solo

    bathroom not cleaned, no water in bathroom , They not changed room , housekeeping person told that use your room and use washroom in other room, I was here for 2 days, ac very old , fan air not came to bed area

    Travel Month: Jul 2025

    Room: Deluxe Room

    • user photos
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    Via Stay Residency has replied on Sun Aug 31 21:12:43 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Terrible Stay

    mani a.

    very bad service no water in the room and not clean no room service very dirty and staff only one and he didn't respone you. i didn't click any photo but i never recommend other for this property

    Travel Month: Jul 2025

    Room: Deluxe Room

    Via Stay Residency has replied on Thu Aug 21 16:43:41 IST 2025

    Dear Guest, we sincerely apologize for the inconvenience caused during your stay. The issues regarding cleanliness, water supply, and lack of proper service are concerning and not in line with our standards. We will be addressing this with the property team to ensure corrective action is taken at the earliest. Your feedback is valuable to us, and we assure you that efforts are being made to improve guest experience.

    1.0

    Terrible Stay

    shinish s.

    Very pathetic unreliable hotel. Do not book here

    Travel Month: Dec 2024

    Room: Deluxe Room

    Via Stay Residency has replied on Thu Jul 24 14:09:51 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Worst hotel experience

    chirag d.couple

    Dirty rooms. Geyser didn’t work. Didn’t even provide us with a soap or towels unless we asked for it. Used soaps by previous guests were still there. This hotel isn’t even worth of 500rs.

    Travel Month: Dec 2024

    Room: Deluxe Room

    Via Stay Residency has replied on Thu Jul 24 14:09:48 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Horrible experience in this hotel

    vimal k.loyalty-iconcouple

    Worst experience. Smelly room and bathroom. It was also dirty. Worst service. No complementary mineral water in room, no cattle for tea or coffee. No hot water in bathroom. Even tv was not there in room. My booking was with breakfast but they denied to serve breakfast.

    Travel Month: Nov 2024

    Room: Deluxe Room

    Via Stay Residency has replied on Thu Jul 24 14:09:43 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Terrible Stay

    akhil g.loyalty-iconfamily

    No water in washroom, all broken stuff in washroom, cockroaches roaming around in the room and almirah, worst experience

    Travel Month: Oct 2024

    Room: Deluxe Room

    Via Stay Residency has replied on Thu Jul 24 14:09:42 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Worst stay of my life.

    punit k.loyalty-iconsolo

    Used condom packet in drawer, lubes in cupboards, dirty bathroom and leaking tapes, non co-operating staffs, i had to wait 30min for a water bottle.

    Travel Month: Aug 2024

    Room: Deluxe Room

    Via Stay Residency has replied on Wed Sep 04 17:43:55 IST 2024

    We apologize for the subpar experience you had during your stay. The poor maintenance, uncleanliness, and non-functional amenities are far from our standards. We appreciate your feedback and will urgently address these issues with our team to ensure better upkeep and service. Thank you for sharing your concerns, and we regret the disappointment you faced.

    4.0

    Good Stay

    akshay m.

    Hotel is small. Locality is good and has access to metro and bus stops. Hotel is clean and provides basic amenities. Problems: No hot water, cleanliness required

    Travel Month: May 2024

    Room: Deluxe Room

    Via Stay Residency has replied on Wed Jun 12 03:03:00 IST 2024

    Hi AKSHAY, thank you for sharing your experience with us. We appreciate your feedback regarding the good locality and access to transportation. We have noted your comments about the lack of hot water and cleanliness issues. Rest assured, we will address these promptly to enhance your future stays. Your kind review means a lot to us. Best Regards, FabHotels

    4.0

    Good stay

    keshav y.loyalty-iconsolo

    Good stay, even if it is in front of the main road still no disturbance. Really relaxing. Good host and really helpful staff.

    Travel Month: Mar 2024

    Room: Deluxe Room

    Via Stay Residency has replied on Sat Mar 23 14:32:00 IST 2024

    Hi Keshav, thank you for sharing your delightful experience. We will pass on your compliments to the staff. We appreciate your kind words and eagerly await your return! For better deals and offers, book directly through FabHotels App. Best Regards, FabHotels

    1.0

    Terrible Stay

    ashraf k.loyalty-icon

    Isn’t hotel. I’m not stay this same hours check out. Is apartment

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe Room

    Via Stay Residency has replied on Sun Aug 31 21:12:47 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    4.0

    Good Stay

    shiyasuddeen v.loyalty-icon

    Staaf are good linen needs to be changed neat & clean need to provide dental kit

    Travel Month: Dec 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    shubham a.

    when i arrived the hotel did not have my booking. It took over an hour for them to get my booking and check me in. The rooms and bathroom were dingy and smelly. The towels were dirty.

    Travel Month: Dec 2023

    Room: Deluxe Room

    Via Stay Residency has replied on Sun Aug 31 21:12:50 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    5.0

    Excellent Stay

    hariom s.loyalty-icon

    5

    Travel Month: Jun 2023

    Room: Deluxe Room

    Via Stay Residency has replied on Fri Jul 07 14:39:34 IST 2023

    We're thrilled to hear that your overall experience at our hotel was excellent. We appreciate your recommendation and look forward to welcoming you back on your next visit.

    1.0

    Never ever recommend this hotel to anyone

    sachin k.loyalty-iconfamily

    Very bad behaviour of mr khan the caretaker he threaten us abuse us and after taking money hus behaviour

    Travel Month: May 2023

    Room: Deluxe Room

    Via Stay Residency has replied on Sun Aug 31 21:12:53 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Terrible Stay

    arun r.

    Worst maintenence, no hot water, bad room service, inheigenic, dirty old linen with stains,

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Premium Room

    Via Stay Residency has replied on Sun Aug 31 21:12:57 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Terrible Stay

    anupam a.

    Hotel was pathetic cockroaches dirty linen almost on the verge of closing. I was wanting to have a complete refund, but then found the process tedious. This hotel should not be on your platform. We trust your platform for having checked the properties in some way. What’s the outcome of this feedback?

    Travel Month: Mar 2023

    Room: Premium Room

    Via Stay Residency has replied on Sun Aug 31 21:13:02 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Terrible Stay

    om g.

    Being a chain of hotels, this stay experience is terrible. Property is very badly managed, there are many issues, no hot water on tap, no toiletries baring on small soap was provided. There was seepage on walls, no complementary beverage in room such as tea bags or coffee. No hot water on shower, leakage in toilet jet, in house kitchen is not operational

    Travel Month: Feb 2023

    Room: Premium Room

    Via Stay Residency has replied on Sun Aug 31 21:13:04 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

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