The property has received mixed reviews from guests. Some guests have appreciated the good location, helpful staff, and clean rooms. However, many guests have complained about poor housekeeping services, unclean rooms, and lack of basic amenities like towels, dental kits, and tea/coffee makers. Some guests have also reported issues with the AC, hot water, and TV. The food is expensive and not up to the mark. The property needs to improve its overall cleanliness and customer service to provide a better experience to its guests.