"Upon checking-in, I requested a room change and bedsheet replacement due to cleanliness concerns. However, the staff insisted it was already changed. Alternative rooms offered had smoking odors and excessive noise.
The allocated room had:
- Damaged curtains
- Broken beds
- Unhygienic bathroom
- Partially enclosed wooden area
During checkout, staff created unnecessary drama, removing and inspecting the bedsheet in the reception area.
Receptionist's comment: 'We cannot reuse these items for the next client,' implied that I was responsible for the room's condition and should take the bedsheet and towel with me."
highlights the unsatisfactory hotel experience, emphasizing cleanliness and maintenance issues.