The property boasts a prime location near the Taj Mahal but suffers from serious service and maintenance issues. Guests have faced subpar room conditions, including malfunctioning air conditioning and poor water supply. Basic amenities are often lacking, with slow room service and below-average food quality. The overall cleanliness and upkeep seem to be a major concern, alongside rude staff and a general lack of hospitality. Despite some spacious accommodations, the experience falls far below expectations.