I recently booked two of the most expensive rooms at umino beach resort for my family, expecting a luxurious stay. Unfortunately, the experience was far from what I had hoped for. The rooms were dirty, with flies buzzing around and dust accumulated in the cupboards. The room service was also disappointing. We ordered lunch, but they forgot to serve the rice with the sabji. When we reminded them after 30 minutes, the rice arrived, but by then, our hunger had already taken over.
Additionally, there was no assistance with luggage, and we had to call multiple times for the rooms to be cleaned. It wasn't until 3 pm that the rooms were finally cleaned, and even then, they had a strange, unpleasant smell that lingered throughout our stay.
Given the high price and the promises of luxury, I expected much better. Unfortunately, I would not recommend this so called resort to anyone and deeply regret spending my hard-earned money here.