Currency
INR
Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
Navalar Nagar, Madurai
129 Ratings, 68 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
Powered by Myra.AI
This property has been noted for its prime location and spacious rooms, which are its only saving grace. However, guests faced significant issues, including rude staff, poor service, and lack of basic amenities like hot water and toiletries. The breakfast quality was consistently criticized, with limited options served in poor conditions. The entrance is uninviting, located on a busy commercial street, making access difficult. Overall, expectations for comfort and hospitality fall short here, leaving many disappointed with their stay.
Sort by:
worst hotel not recommended
worst experience staff is not at all good charging extra money ,No Ac provided this is genuine review not at all good
Room: Standard Room
Treebo D Grand has replied on Fri Sep 19 20:38:47 IST 2025
Dear Pranith Vemula, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Poor Stay
The hotel was not clean at all. They had plastic glasses of the worst quality (not clean). The washroom jet was leaking. and the commode was broken. The tea cups were not clean properly, it has the previous residual all over it. Not a good experience.
Room: Standard Room
Treebo D Grand has replied on Fri Sep 12 15:05:25 IST 2025
Dear SHUBHAM SHARMA, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Improvement
Hotel stay to be improved.. Geyser was not working and we are given with portable heater.. Lift was functioning very slow
Room: Standard Room
Treebo D Grand has replied on Tue Sep 02 17:01:50 IST 2025
Dear RANADHIVE N, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Terrible Stay
"Very bad experience. Staff behavior was rude and unprofessional. On top of that, they charged me extra just for staying 2 hours beyond checkout time Not recommended at all.
Room: Deluxe Family Room
Treebo D Grand has replied on Fri Aug 22 14:51:58 IST 2025
Dear Alok Kumar Gupta, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
bed hospatili
it is very terrible. At first they allot the wrong room we have opened our luggage and then again he said to change room The dim light in the corridor looks like nobody in the hotel . The bathroom flush is not properly working . no breakfast given in the proper just only bread and butter given. ac is not working properly terrible experience
Room: Deluxe Family Room
Treebo D Grand has replied on Fri Aug 15 12:46:51 IST 2025
Dear Pankaj Sharma, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Terrible Stay
It was under renovation and smelly and infested , there was rat shit everywhere , overall terrible experience and stay
Room: Spacious Premium Room
Treebo D Grand has replied on Fri Jul 04 14:34:41 IST 2025
Dear Bhargavi Gunakuntla, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Terrible Stay
It's just a bed and breakfast that too 1 Idly +1Vada some Pongal. Location is opposite of city attraction hence makes no sense. There is no power back-up for Airconditioner, we were in closed room for 3 hours during night as there was load shedding. Staff is rude and non-accomodative. Hygiene was rating would be 2 on a scale of 10. Try this as last option.
Room: Deluxe Family Room
Treebo D Grand has replied on Fri Jul 04 14:34:14 IST 2025
Dear Ganganath Khaware, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Good Stay
hotel management is very poor I had bad impression on hotel management but the treebo customer support is good I appreciate the customer support team thankyou so much
Room: Standard Room
Treebo D Grand
Dear Raj Raja, Thank you for sharing your feedback. We're truly sorry to hear that your experience with the hotel management did not meet expectations. Please accept our sincere apologies for any inconvenience caused. On the positive side, we’re glad to know that Treebo’s customer support team was able to assist you well. Your appreciation means a lot, and we’ll be sure to pass your kind words along to them. Your feedback is important and will be shared with the concerned team to help improve our service. We hope to have the chance to offer you a better experience in the future. Best Wishes, Treebo Hospitality Ventures
Fabulous Property In Madura
Beautiful spot, near at the Famous Meenakshi Amman Temple . It's a near move into town but very easy. Airport is also near. Clean room and bathroom, good beds, nice strong and warm shower, great restaurant area on the top floor with all windows. Good breakfast, Indian (dosa, Idly whatever you like), fruits, coffee and tea. Shops and restaurants nearby. Staff is very friendly and helpful. We would stay here again.
Room: Standard Room
Treebo D Grand has replied on Mon May 05 17:03:03 IST 2025
Dear Gurunathan, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We are glad that you found the location convenient. We look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures
Terrible experience....waste of money
The room cleanliness/bed sheet change, as per staff is done after 3 days, the breakfast is very poor and you have arranged it self
Room: Deluxe Rooms|Superior Room|Standard Room
Treebo D Grand has replied on Wed Apr 30 21:22:41 IST 2025
Dear Mayankshekhar, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Terrible Stay
Air Condition switch off for all 5 rooms. Owner/Manager is very rude we have to carry our luggage to our room to ourself. no hospitality no trained staff rather no staff. Breakfast is very poor quality
Room: Superior Room|Standard Room
Treebo D Grand has replied on Sat Apr 05 10:16:55 IST 2025
Dear Saurabh Malpani, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels
Average Stay
Location Prime, Food-Not ok, Amenities-Lesser, Service-Average. Spacious to stay but AC provision was not given
Room: Standard Room
Treebo D Grand has replied on Sat Mar 29 22:51:24 IST 2025
Dear K Sudharsan, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you found the location convenient. We will certainly look into the issues highlighted by you. At Treebo, it is our top priority to provide a delightful experience to our guests. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
pathetic experience
Very poor entrance, very shady reception. Never recommend anyone. Poor quality breakfast, no food options infact no food.
Room: Superior Room
Treebo D Grand has replied on Mon Mar 10 13:48:01 IST 2025
Dear Guest, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Terrible Stay
Worst welcome received. They are very clever about how to escape from free breakfast so they offer breakfast around 9 - 9. 30am. Also they are not allowing any guests for 5 - 10 mins visit also. After so much requisition they allowed my guest and they did not allow their bags, they kept with them. They provided quality less towels. Think multi times before going for this hotel booking.
Room: Standard Room
Treebo D Grand has replied on Wed Feb 05 18:56:09 IST 2025
Dear Shanmugasundaram E, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
I would never take this hotel again
The only good thing about the hotel is room room is comparatively big to other hotels the people at reception don't know how to talk to customer not toiletries provided towel given was old like it has been use for ages finding hotel is also difficult and no proper signage of the hotel 3200 is way two much u can far better rooms for this price max is 1500 to be given for this hotel it's old building the cleaning was not done properly
Room: Deluxe Rooms With City View
Treebo D Grand has replied on Wed Feb 05 18:57:29 IST 2025
Dear Biju Sreekumar, Thank you for choosing to stay with us and sharing your feedback. Thank you for appreciating the room size. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Poor Stay
familyHotel is run by a couple. Communication is weak. I’m asked for check out time before they could check me in. Place is shoddy.
Room: Standard Room
Treebo D Grand has replied on Wed Feb 05 18:58:58 IST 2025
Dear Ameya Khedekar, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Terrible Stay
203 room i was stayed it was worst experience in my life bathroom shall was also very dirty and bathroom flush also not working. Hot water also not coming. Water bottle also not providing. That hotel was spoiling treebo standard. I'm always staying in treebo. This hotel was horrible
Room: Standard Room
Terrible Stay
It is wrist experience, room having very bad smell. No cleaning at all, no ventilation, no hot water. Breakfast bring from local vendor and serving, we can't eat.
Room: Superior Room With City View
Average Stay
Rooms are spacious enough to accommodate 4 guests. Hot water available from 5am to 10am only. Breakfast isn’t good. Property entrance is bit scary as it’s on 5th floor of a commercial building. One can stay for quick night stay and early checkout. Positive is property right in the main road. I would rate this hotel as just as good.
Room: Superior Room With City View
Terrible Stay
Not at all habitable. Dirty entrance, dirty parking area. Dirty lift, hardly works. No breakfast as it was included in the price. No water provided. It is like a godown. No recommend. 2
Room: Standard Room
Pasumalai
Ramaond Reserve Line
Doak Nagar
Anuppanadi
Kanadukathan
Nehruji Nagar
Arappalayam
Lourdhu Nagar
K.K. Nagar
Madurai Main
T M Nagar
Madurai
Meenakshi Nagar
Alagar Kovil Road
KK Nagar
K.Pudur
Anuppanadi
Madurai Main
Madurai
KK Nagar
Sathamangalam
Vaithiyanathapuram
Uthangudi
Moondrumavadi
Madurai
Thiruparakundram
