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Bethaniyapuram, Madurai
260 Ratings, 136 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a central location with easy access to eateries and shopping spots but has a few drawbacks. The rooms are often described as compact with limited cleaning and maintenance issues like bad smells and broken amenities. Guests have flagged the breakfast as repetitive and not fresh, and staff responsiveness can be lacking. Also, parking is a challenge, being located a distance away. While some found staff friendly, many reported rude behavior and insufficient services overall.
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nice experience
Accommodation and room service is amazing .Rooms are very clean.staff is very good and helping nature
Room: Comfort Triple|Comfort Double Room
Horrible Experience
I rarely write reviews, but this hotel was so bad I feel obligated to warn others. From the moment we checked in, the service was appalling. The staff were not only unprofessional but downright rude and dismissive. It was clear they had no interest in helping guests. The room we were given was dirty and poorly maintained. The air conditioning didn’t work, and despite multiple complaints, it took them HOURS to move us to another room even though we were told other rooms were available. No urgency, no apology, just pure incompetence. As for the food, honestly, calling it horrible is being generous. It was cold, tasteless, and clearly not fresh. We ended up eating elsewhere for the rest of the trip. Overall, this place was a disaster. Poor service, filthy rooms, terrible food, and rude staff. Save yourself the headache and book somewhere else. This hotel doesn’t deserve your time or money
Room: Comfort Double Room
Good Stay
The location is very good. Breakfast is good and very convenient to have before you venture into city.
Room: Comfort Triple
Hotel Ramtel Inn
Dear Sophia Christopher, Thank you for sharing your valuable feedback and for rating us. 🌸 We are delighted to know that you enjoyed our location, cleanliness, and breakfast convenience. Your appreciation truly motivates our team to continue delivering the best experience. We have also noted your suggestion regarding the washroom cleanliness, and our housekeeping team will take extra care to improve further. 🛎️✨ We look forward to welcoming you again soon for another pleasant stay. 🌿💐 Warm Regards, Management
Excellent Stay
Good hotel to stay in madurai with reasonable tarrif.
Room: Comfort Double Room
Hotel Ramtel Inn has replied on Tue Sep 09 18:06:24 IST 2025
Dear Mohan Velaiah, Thank you for your excellent rating and kind words. We’re delighted to know you enjoyed your stay and found our tariff reasonable. Looking forward to hosting you again on your next visit to Madurai. Regards, Management
Terrible Stay
Staff behaviour very poor in breakfast only idli shambar no hindi and english language known
Room: Comfort Triple|Comfort Double Room
Hotel Ramtel Inn has replied on Sun Aug 31 00:48:26 IST 2025
Dear Mr. Abhishek Sharma, Thank you for sharing your feedback. Our breakfast menu is designed with a focus on South Indian specialties, which is why idli and sambar are part of the offerings. We are also continuously working on enhancing menu variety for different preferences. Regarding language, our team primarily communicates in the regional language, but we always strive to assist all guests to the best of our ability. Your inputs will be taken into consideration for future improvements. Regards, Management
Terrible Stay
******
Room: Comfort Triple
Hotel Ramtel Inn has replied on Sun Aug 31 00:49:25 IST 2025
Dear Mr. Varun Kumar Ojha, Thank you for your feedback. We value every guest’s input and will surely consider your remarks to further improve our services. Regards, Management
Poor Stay
They dont even have proper car parking space. Room looks pretty ordinary.
Room: Comfort Double Room
Hotel Ramtel Inn has replied on Tue Aug 12 11:55:45 IST 2025
Dear Mr. Praveen Kanakavel, We have noted your comment. Our facilities, including parking and rooms, are as per standard guidelines. Regards, Management
Excellent Stay
Value for money, toilet and room was clean and good
Room: Comfort Double Room
Hotel Ramtel Inn
Thank you, Mr. Gowtham Mohan, for your wonderful feedback and perfect rating! 🌟 We’re glad you found our rooms and toilets clean and comfortable, and that you felt it was value for money. We look forward to welcoming you again soon! Regards, Management
Terrible Stay
It’s a terrible experience.. smelly room untidy washroom and zero ac cooling . When we called them to check the cooling they did AC servicing but denied changing the room . Not worth the price given ... please keep this in 1 star hotel category
Room: Family Suite
Hotel Ramtel Inn has replied on Mon Jul 14 09:59:15 IST 2025
Dear Guest, We would like to clarify that the air conditioning unit in your room was promptly serviced upon your request, and it was functioning normally post-service. Room change was not possible at the time due to full occupancy. All rooms are cleaned and inspected prior to check-in, and we maintain hygiene standards consistently across all categories. Your comments have been noted, but we stand by the services provided during your stay. Regards, Management
okay to stay
Property was good to stay but parking was bad. We had to carry our luggage from parking to hotel. Hotel was neat and worth for money except parking
Room: Family Suite
Hotel Ramtel Inn has replied on Fri Jun 27 15:58:55 IST 2025
Dear Mr. Udayakumar, Thank you for taking the time to share your feedback. We’re glad to know you found the property neat and felt it was good value for money. However, we sincerely apologize for the inconvenience caused due to the parking situation. We understand how important ease of access is, especially when carrying luggage, and we’re actively working on improving this aspect. Your feedback is valuable to us, and we hope to welcome you again with an even better experience. Warm regards, Management Team
Average Stay
Parking facilities is not good
Room: Family Suite
Hotel Ramtel Inn has replied on Fri Jun 27 15:59:54 IST 2025
Dear Mr. Bala Kkannan, Thank you for your valuable feedback. We sincerely regret the inconvenience caused due to the parking facilities. Please be assured that we are working on improving this aspect to provide a more comfortable experience for our guests. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Warm regards, Management Team
Excellent Stay
it was a pleasant stay at Ramtel Inn - firstly no smell that Associates with any Hotel 2ndly the service for cleaning or any issues with equipments in the room was done swiftly and though there is no big lobby etc the purpose is solved at the most economical cost. since we have no car the parking was not a problem and those who have cars need to enquire about the facility and finally centrally located and reachable both inside and outside Madurai. overall good facility.
Room: Comfort Double Room
Hotel Ramtel Inn has replied on Thu Jun 12 16:18:00 IST 2025
Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you had a pleasant stay at Ramtel Inn and appreciated our cleanliness, prompt service, and convenient location. Your kind words motivate our team to continue delivering quality service at a great value. We truly appreciate your detailed insights and look forward to welcoming you again on your next visit to Madurai. Warm regards, Management Team
Average stay
Car parking is bit far and have to take security every time to open the gate. Rooms are very small, breakfast is ok. overall a very average stay for the cost given.
Room: Comfort Triple
Hotel Ramtel Inn has replied on Wed May 21 17:25:30 IST 2025
Dear Mr. Balaji Rajeswaran, Thank you for sharing your feedback. We value your comments and always aim to provide a consistent experience to all our guests. Your observations have been noted. We hope to welcome you again in the future. Warm regards, Management
Not worth
1. The breakfast menu is the same every day. 2. The room is not cleaned every day. 3. Parking is not available at the hotel; it is located on the next street. 4. The ac is working very slowly. 5. Most of the time, there is a dirty smell in the bathroom. If anyone is using the bathroom near the room, we get a smell.
Room: Comfort Double Room
Hotel Ramtel Inn has replied on Thu May 08 13:47:15 IST 2025
Dear Karthick, Your comments have been noted. The breakfast variety, cleaning schedule, and facility placements are structured based on operational logistics, which are clearly communicated during the booking process. Room conditions, including AC performance, are maintained to standard and reviewed periodically. Each guest has a different expectation, and we respect your perspective. Regards, Management
Poor Stay
The hotel rooms are small and bathroom is ok ok. Nothing great about the hotel. Can be considered as 2. 5 start hotel
Room: Comfort Triple
Hotel Ramtel Inn has replied on Thu May 08 13:47:48 IST 2025
Dear Sharmila, We acknowledge your remarks. Room dimensions and bathroom facilities match the category booked, and the star rating is aligned with industry benchmarks for the offerings provided. We focus on delivering practical comfort and service value as per the reservation type selected. Regards, Management
Average Stay
The rooms are spacious. There's hardly any reception lobby or space. Non- availability of tea or coffee beyond morning hours. Extremely crowded location. Parking is a big challenge. Sorry, don't have any images
Room: Comfort Double Room
Hotel Ramtel Inn has replied on Thu May 08 13:48:50 IST 2025
Dear Rajendra, Thank you for your review. The room specifications, common area design, and location details are clearly mentioned at the time of booking. Operational timings for refreshments are standard and follow property norms. Guest preferences vary, and your input has been acknowledged. Regards, Management
Stay in madurai
Break fast what they had a set 3 items which was cold & wanted to change gst people where less accomodative
Room: Family Suite
Hotel Ramtel Inn has replied on Thu May 08 13:49:42 IST 2025
Dear Mr. Kumar, Your feedback is noted. The breakfast service follows a fixed menu which is communicated to all guests, and our team operates within defined billing and policy structures. Expectations regarding menu changes or tax handling are subject to standard protocols. Regards, Management
Disappointed
Bed sheets were not fresh, dust bin was broken and had to lift with our own hands, very compact rooms: guy in reception with less communication etiquettes. The only humble person was the watch man. I would just say an average place to stay.
Room: Comfort Triple
Hotel Ramtel Inn has replied on Fri Feb 07 18:09:12 IST 2025
Dear Ms. Apoorva Anand, Thank you for sharing your experience. We have noted your concerns regarding cleanliness, room space, and staff communication. Immediate steps are being taken to improve these areas. We appreciate your kind words about our watchman and will work on enhancing the overall experience.
Calmful stay, slept well.
Have a pleasant stay there, slept well. Furnitures and washroom fittings including wall, mirror to be kept clean. Can improve look and feel more. Food is ok. If providing tea also will be good.
Room: Comfort Double Room
Hotel Ramtel Inn has replied on Fri Feb 07 16:24:45 IST 2025
Dear Mr. Shibish Baby A S, Thank you for sharing your feedback and for choosing to stay with us. We are glad to hear that you had a calm and restful stay. Your suggestions regarding the cleanliness of furniture, washroom fittings, and overall look and feel have been noted. We are taking steps to address these areas to enhance the guest experience. Additionally, we appreciate your feedback on food service. We will consider including tea as part of our offerings to better meet guest preferences. Thank you once again for your valuable input, and we look forward to hosting you in the future.
Poor Stay
They are not allowing early check-in allowing only after 11 am - even we put a request along with booking. People are suffering- even rooms are vacant they are not allowing to refresh - people are coming with children and families very very bad experience daily security guard, serving breakfast in cafeteria when i ask there is no staff so after his night duty, he is serving the breakfast overall rating 2 out of 5
Room: Comfort Double Room
Hotel Ramtel Inn has replied on Fri Feb 07 16:22:19 IST 2025
Dear Mr. Narahari, Thank you for sharing your feedback. We value your observations as they help us improve our services. Regarding the check-in process, we understand that flexibility is crucial for travelers, especially those with families. While standard check-in times are in place to ensure room readiness, we acknowledge your concern and are reviewing our policies to accommodate early check-in requests more effectively when availability permits. Your comments about the breakfast service and staff availability have been noted. We are actively working on enhancing our staffing schedules to provide a seamless dining experience for our guests. Your feedback is important, and we are committed to making positive changes to better serve all our guests.
Ramaond Reserve Line
Anuppanadi
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Pasumalai
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Nehruji Nagar
Vandiyur
K.Pudur
Madurai
Vaithiyanathapuram
Vaithiyanathapuram
T M Nagar
Southern Railway Colony
Madurai Main
Alagar Kovil Road
KK Nagar
Madurai Main
Madurai Main
T M Nagar
Thasildar Nagar
K.Pudur
Shenoy Nagar
Uthangudi
Madurai
Moondrumavadi
Vaithiyanathapuram
