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Review Of Townhouse Paschim Vihar0123401234

Paschim Vihar, Delhi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    252 Ratings, 124 Reviews

    excellent
    30%
    very good
    19%
    average
    13%
    poor
    10%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 1
    • 2
    • 1
    • 3
    • 2
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.7
    • Cleanliness3.4
    • Room3.8
    • Food2.5
    • Hospitality3.7
    • Value For Money3.3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the good location and the nice staff at this property. Many highlight the need for improvements in cleanliness and basic amenities. Some found the food average and mentioned issues with service, like long wait times. While a few enjoyed their stay, many faced problems like unclean rooms, lack of toiletries, and poor maintenance, leading to mixed experiences overall.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ashish a.

    Worst hotel experience. No towels, no toiletries, used bedsheets, used blankets, rooms not clean, complimentary breakfast not provided saying that kitchen is closed and if you have booked then contact the platform from where you have booked, no complimentary water is available.

    Travel Month: Mar 2023

    Room: Classic

    3.0

    B

    dnyaneshwar i.business

    No active tv unit, no clean room, too many mosquitoes, drinking water chargeable

    Travel Month: Mar 2023

    Room: Classic

    1.0

    They do not accept booking

    ratan c.solo

    They made a scene because of the online booking, they denied giving a room by saying we do not accept online booking.

    Travel Month: Mar 2023

    Room: Classic

    4.0

    Good Stay

    abhishek s.

    it was a nice stay in the hotel good food and clean rooms thank u very much for the service. 😇

    Travel Month: Feb 2023

    Room: Classic with Balcony

    2.0

    Poor Stay

    ciara a.

    the staff were good but no toiletries.. unclean bed sheet … handle door was broken need some maintenance.

    Travel Month: Mar 2023

    Room: Classic

    2.0

    Worst services

    utkarsh.couple

    I booked a room for 2 guests(me and my wife) at 1400 price, and the overall experience was terrible. Everything about the room was wrong. Bedsheet was extremely dirty, seemingly being used recently. Toilet was not even cleaned. Toiletries were not provided even after asking for them twice. I guess, this particular property is getting used by couples only, and the staff is ignorant to all the customers therefore. I checked in at 8. 30pm and had an exam at 9am next day, i asked them if they can keep my luggage till 12. 30pm which they refused, making me to check out at 8am in the morning. I went to my exam centre with my baggage.

    Travel Month: Feb 2023

    Room: Classic

    1.0

    Extremely unprofessional

    shani r.loyalty-iconcouple

    Staff is extremely unprofessional and nasty

    Travel Month: Feb 2023

    Room: Classic

    1.0

    Pathetic hotel to stay

    shekhar s.family

    It was a horrible stay with this hotel, below are the feedback points for the hotel- 1. Rude sat-ff (not supportive) 2. Dirtiest room ever visited 3. Not safe for single women travellers 4. Not a good option for family to stay 5. Please do not select the hotel as given photos are just for reference actual is not same 6. No keys will be provided of rooms during the stay 7. Used linens were used 8. Smoky smell in room 9. Stains on walls 10. Staff sitting on reception is rude to guest

    Travel Month: Feb 2023 (4-Night Stay)

    Room: Classic with Balcony

    1.0

    Property not hygienic

    rishabh r.couple

    Very bad property, rooms not sanitized properly, no toiletries in washroom

    Travel Month: Feb 2023

    Room: Classic

    1.0

    Terrible Stay

    divya j.

    Yes the stay was very bad. No food available no glasses they provided. Dirty washrooms dirty floor. No chair to sit. No channels on tv i request u should literally go and check as an undercover. And check the worst service they give plus. No manners.

    Travel Month: Feb 2023

    Room: Classic

    1.0

    Terrible Stay

    sushobhan r.

    Room servicing not done, geyser was not there, no towels, no handwash. No dustbin. Rude staff, no meals. Toiletries missing worst stay till now.

    Travel Month: Feb 2023

    Room: Classic

    1.0

    Rude and disrespectful

    pooja v.loyalty-iconfamily

    My experience was so horrible they don’t know how to talk to a customer so rude they misbehaved with me and said they want give me the room i told them i have a booking the guy was there saying i don’t care you can go i cant give tout the room

    Travel Month: Feb 2023

    Room: Classic

    2.0

    Poor Stay

    kushal s.

    Furniture ( crack sofa )was not in good condition washroom tap and gesture is not working. Washroom was not clean. There was no any dustbin in room. No any worth of 1399. Thats it form my end.

    Travel Month: Jan 2023

    Room: Classic

    3.0

    Average Stay

    siddhant k.

    Ok. Stay was decent. The receptionist said that there is no access to internet and tv as we are new owners of the company. The room which was allotted to us didn't had proper network access so using mobile data was also tough. Moreover the chair/dustbin were broken and rusted. The balcony wasn't clean. Rest their staff n members were very cooperative.

    Travel Month: May 2022

    Room: Classic (2X)

    1.0

    Terrible Stay

    khyati k.

    1 terrible. terrible experience i booked the property and paid it. when i reached there, they denied us to stay and told not to enter as there was no electricity! they also denied to give refund and when i asked about my refund they said call on oyo number but when we called there, the number was invalid ! we talked him, but he was misbehaving their the manger and when i said i’ll put a review he said *han jao kardo* and shut the door right infront of our face. this is gonna be a baddest experience they’ll face by my reviews! worst experience ever had! i am a working person and have been travelling and staying a lot times but this property gave me a huge disappointment and a lesson of not paying the money ever in bookings. also this was a worst time at 12;00 am midnight when i was coming way long from travelling and booked this room where they denied to enter due to electricity, in extra they were misbehaving and speaking arrogantly.

    Travel Month: May 2022

    Room: Classic (2X)

    3.0

    Okay okay

    rajender j.

    It's okay okay type, lcd was broken and there is no in house kitchen

    Travel Month: May 2022

    Room: Classic (2X)

    2.0

    Poor Stay

    aaryan b.

    Bad service, unclean room, no water (drinking or tap), no proper bed sheet, no blanket, no telephone in room to call reception.

    Travel Month: Apr 2022

    Room: Classic (2X)

    3.0

    No basic amenities provided

    princy k.couple

    Instead of giving a blanket we were provided with mattress. Towels were not clean. Soaps, handwash bottles were empty

    Travel Month: Apr 2022

    Room: Classic (2X)

    Townhouse Paschim Vihar has replied on Fri Apr 22 21:15:22 IST 2022

    Hi princy kushwaha, we are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, karishma!

    1.0

    Visit at your own risk

    mandeep r.group

    Worst ever property and service. They don’t even provide clean rooms also you have to ask again and again for basic amenities

    Travel Month: Feb 2022

    Room: Classic (2X)

    Townhouse Paschim Vihar has replied on Thu Feb 24 01:30:20 IST 2022

    Sorry for the trouble that has caused, man-deep rajat! we would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, martin!

    1.0

    Worst experience

    gurkomal s.couple

    Pathetic rooms, no cleaniness. Wasteage of money. I will not recommend anyone to book this hotel.

    Travel Month: Dec 2021

    Room: Classic (2X)

    Townhouse Paschim Vihar has replied on Wed Feb 02 19:01:03 IST 2022

    Hi gurkomal singh, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!

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