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Paschim Vihar
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Check-in: 12 PM | Check-out: 11 AM
Location rated 3.7 by guests
What guests said
The property is situated in a good location, easily accessible, and well-connected. However, some guests mentioned food delivery issues, requiring them to order from outside. Additionally, there were concerns about inconsistency in services related to meals that were supposed to be included with the booking.
Property Rules at Townhouse Paschim Vihar









252 Ratings, 124 Reviews
Last 10 Customer Ratings (Latest First)

Review Summary
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The feedback highlights significant cleanliness issues, such as used linens, dirty bathrooms, and a lack of basic toiletries. Guests often appreciate the staff's politeness and the property's good location, but they express frustration over inadequate services, missing amenities, and unprofessional behavior. While some found the stay decent, many others mention their disappointment with overall maintenance and value for money.
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Terrible Stay
Worst hotel experience. No towels, no toiletries, used bedsheets, used blankets, rooms not clean, complimentary breakfast not provided saying that kitchen is closed and if you have booked then contact the platform from where you have booked, no complimentary water is available.
Room: Classic
B
No active tv unit, no clean room, too many mosquitoes, drinking water chargeable
Room: Classic
They do not accept booking
They made a scene because of the online booking, they denied giving a room by saying we do not accept online booking.
Room: Classic
Good Stay
it was a nice stay in the hotel good food and clean rooms thank u very much for the service. 😇
Room: Classic with Balcony
Poor Stay
the staff were good but no toiletries.. unclean bed sheet … handle door was broken need some maintenance.
Room: Classic
Worst services
I booked a room for 2 guests(me and my wife) at 1400 price, and the overall experience was terrible. Everything about the room was wrong. Bedsheet was extremely dirty, seemingly being used recently. Toilet was not even cleaned. Toiletries were not provided even after asking for them twice. I guess, this particular property is getting used by couples only, and the staff is ignorant to all the customers therefore. I checked in at 8. 30pm and had an exam at 9am next day, i asked them if they can keep my luggage till 12. 30pm which they refused, making me to check out at 8am in the morning. I went to my exam centre with my baggage.
Room: Classic
Extremely unprofessional
Staff is extremely unprofessional and nasty
Room: Classic
Pathetic hotel to stay
It was a horrible stay with this hotel, below are the feedback points for the hotel- 1. Rude sat-ff (not supportive) 2. Dirtiest room ever visited 3. Not safe for single women travellers 4. Not a good option for family to stay 5. Please do not select the hotel as given photos are just for reference actual is not same 6. No keys will be provided of rooms during the stay 7. Used linens were used 8. Smoky smell in room 9. Stains on walls 10. Staff sitting on reception is rude to guest
Room: Classic with Balcony
Property not hygienic
Very bad property, rooms not sanitized properly, no toiletries in washroom
Room: Classic
Terrible Stay
Yes the stay was very bad. No food available no glasses they provided. Dirty washrooms dirty floor. No chair to sit. No channels on tv i request u should literally go and check as an undercover. And check the worst service they give plus. No manners.
Room: Classic
Terrible Stay
Room servicing not done, geyser was not there, no towels, no handwash. No dustbin. Rude staff, no meals. Toiletries missing worst stay till now.
Room: Classic
Rude and disrespectful
My experience was so horrible they don’t know how to talk to a customer so rude they misbehaved with me and said they want give me the room i told them i have a booking the guy was there saying i don’t care you can go i cant give tout the room
Room: Classic
Poor Stay
Furniture ( crack sofa )was not in good condition washroom tap and gesture is not working. Washroom was not clean. There was no any dustbin in room. No any worth of 1399. Thats it form my end.
Room: Classic
Average Stay
Ok. Stay was decent. The receptionist said that there is no access to internet and tv as we are new owners of the company. The room which was allotted to us didn't had proper network access so using mobile data was also tough. Moreover the chair/dustbin were broken and rusted. The balcony wasn't clean. Rest their staff n members were very cooperative.
Room: Classic (2X)
Terrible Stay
1 terrible. terrible experience i booked the property and paid it. when i reached there, they denied us to stay and told not to enter as there was no electricity! they also denied to give refund and when i asked about my refund they said call on oyo number but when we called there, the number was invalid ! we talked him, but he was misbehaving their the manger and when i said i’ll put a review he said *han jao kardo* and shut the door right infront of our face. this is gonna be a baddest experience they’ll face by my reviews! worst experience ever had! i am a working person and have been travelling and staying a lot times but this property gave me a huge disappointment and a lesson of not paying the money ever in bookings. also this was a worst time at 12;00 am midnight when i was coming way long from travelling and booked this room where they denied to enter due to electricity, in extra they were misbehaving and speaking arrogantly.
Room: Classic (2X)
Okay okay
It's okay okay type, lcd was broken and there is no in house kitchen
Room: Classic (2X)
Poor Stay
Bad service, unclean room, no water (drinking or tap), no proper bed sheet, no blanket, no telephone in room to call reception.
Room: Classic (2X)
No basic amenities provided
Instead of giving a blanket we were provided with mattress. Towels were not clean. Soaps, handwash bottles were empty
Room: Classic (2X)
Townhouse Paschim Vihar has replied on Fri Apr 22 21:15:22 IST 2022
Hi princy kushwaha, we are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, karishma!
Visit at your own risk
Worst ever property and service. They don’t even provide clean rooms also you have to ask again and again for basic amenities
Room: Classic (2X)
Townhouse Paschim Vihar has replied on Thu Feb 24 01:30:20 IST 2022
Sorry for the trouble that has caused, man-deep rajat! we would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, martin!
Worst experience
Pathetic rooms, no cleaniness. Wasteage of money. I will not recommend anyone to book this hotel.
Room: Classic (2X)
Townhouse Paschim Vihar has replied on Wed Feb 02 19:01:03 IST 2022
Hi gurkomal singh, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!
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Q: How many types of rooms are available at Townhouse Paschim Vihar in Delhi?
Q: What are the customer ratings for Townhouse Paschim Vihar?
Q: How far is Townhouse Paschim Vihar from the city center ?
Q: Any options for booking on partner website?
You can explore Townhouse Paschim Vihar on our partner website www.goibibo.com
Q: What are the Check-In and Check-Out times of Townhouse Paschim Vihar, Delhi?
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Good Stay
Abhishek Sharma
it was a nice stay in the Townhouse Paschim Vihar good food and clean rooms thank u very much for the service. 😇
Paschim Vihar
Paschim Vihar
West Delhi
Paschim Vihar
Paschim Vihar
Paschim Vihar
Paschim Vihar
Paschim Vihar
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Sector 10 Dwarka
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