1/5 - extremely disappointing experience. I recently had the misfortune of staying at and was appalled by the subpar amenities and shocking maintenance issues. The apartment's condition was utterly unacceptable for the price paid. Major issues: - dampness: walls were damp, making the air feel heavy and unhealthy. - inadequate ventilation: the single-speed fan was useless, circulating stale air. - faulty appliances:
- fridge struggled to keep food chilled. - heater didn't work, leaving the room cold. - poor lighting: insufficient lighting made the space feel dingy. - unclean curtains: dirty, dusty, and stained curtains added to the overall neglect. - leaking water:
- water leakage from the air conditioning unit stained the walls and floor. - ceiling/floor/bathroom leakage was a constant issue, posing a safety risk. Additional concerns: - cleanliness was questionable. - no attention to maintenance. One redeeming aspect: - the staff's attitude was exceptionally friendly and helpful, which was a silver lining during our disappointing stay. Unfortunately, their efforts were overshadowed by the apartment's severe shortcomings. For a service apartment, these basic amenities are expected. The management's negligence is alarming. Until significant improvements are made, i would strongly advise against staying here. Rating breakdown: - cleanliness: 1/5
- amenities: 1/5
- maintenance: 1/5
- staff: 5/5
- value for money: 1/5 will not return. Would not recommend.