Review Of The View Munnar

The View Munnar

Dear Akhil V Abhikumar, Greetings from The View Munnar by Maat Hotels! Thank you for sharing your feedback with us. We’re truly sorry to hear that your stay did not meet your expectations. While we’re glad you found the rooms neat, we deeply regret the issues you faced with washroom cleanliness and the discrepancy between the photos and your expectations. The presence of pests is certainly not acceptable, and we have taken this seriously—we are addressing this with our housekeeping and maintenance teams to ensure immediate action. We value your input and will work diligently to improve these areas. We hope you'll consider giving us another opportunity to provide you with a much better experience in the future. Warm regards, Manager The View Munnar A Unit of Maat Hotels & Resorts Munnar | Vagamon | Alleppey | Cochin

The View Munnar has replied on Wed Mar 12 18:13:41 IST 2025

Thank you, Sanjay Agarwal, for your kind words! We're delighted you enjoyed the location, service, and hospitality at The View Munnar. Looking forward to welcoming you again!

The View Munnar

Thank you, Riswan, for your feedback. We're glad you liked the spacious rooms and views. Apologies for the faucet issue—we’ll look into it. We hope to serve you better next time

The View Munnar has replied on Wed Mar 12 18:07:27 IST 2025

Thank you for your feedback, Riswan. We appreciate your stay and would love to know how we can improve your experience next time. Hope to welcome you again for a better stay!

The View Munnar has replied on Wed Mar 12 18:07:08 IST 2025

Thank you, Siva Kumar, for your wonderful review! We're thrilled you loved the mountain views, hygienic rooms, delicious food, and our hospitable staff. Hope to welcome you again at The View Munnar

The View Munnar has replied on Sat Jun 22 11:15:21 IST 2024

Dear Bharath Kumar, Greetings from The View Munnar! Thank you for taking the time to share your feedback. We’re delighted to hear that you had a good stay with us at The View Munnar. Your satisfaction is important to us, and we appreciate your kind words. We apologize for the inconvenience you experienced regarding the tea and coffee service. We will address this issue with our team to ensure better service in the future. We hope to have the pleasure of welcoming you back soon for an even more enjoyable stay. Warm regards, Manager The View Munnar

The View Munnar has replied on Sat Jun 22 11:06:55 IST 2024

Dear Ippili Venkatesh, Greetings from The View Munnar! Thank you for taking the time to provide your feedback on your recent stay at The View Munnar. We sincerely apologize for the inconvenience you experienced during your stay. We are extremely concerned to hear about the issues you faced with room maintenance and staff behavior. Cleanliness and customer service are of utmost importance to us, and it is disappointing to learn that we fell short of your expectations. We have taken your feedback seriously and will address these concerns with our housekeeping and front desk teams to ensure such incidents do not recur. We regret that the food did not meet your expectations. Our culinary team strives to offer a variety of delicious options, and we will certainly review your comments to make necessary improvements. We are pleased to hear that you enjoyed the valley view from the balcony. However, we understand that the view alone cannot compensate for the shortcomings you encountered. Your feedback regarding the renovation and the perception of the property will be forwarded to our management team. We aim to provide a pleasant and comfortable experience for all our guests, and your comments will help us to make the necessary improvements. We hope you will give us another opportunity to serve you better in the future. Warm regards, Manager The View Munnar