The property enjoys a prime location, walking distance from Esplanade and New Market, making it a great base for exploring Kolkata. Guests rave about the courteous staff who provide excellent service, ensuring a pleasant stay. The rooms are clean and well-maintained, adding to the comfort. Food quality is generally good, although some suggest expanding breakfast options. While room sizes may be on the smaller side for some, the overall ambiance and hospitality make it a popular choice among budget travelers.