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Review Of The Orchid Manali a Boutique Hotel

Shuru Road, Manali

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
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    4.0
    Very Good

    175 Ratings, 87 Reviews

    excellent
    44%
    very good
    31%
    average
    13%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 4
    • 4
    • 1
    • 5
    • 2
    • 2
    • 5

    Rating Categories

    • Hospitality3.8
    • Facilities4.2
    • Food3.6
    • Room4.6
    • Cleanliness4.4
    • Value For Money3.9
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Grand property with breathtaking mountain views and cozy, spacious rooms.
    • Guests appreciate the warm and professional staff ensuring a comfortable stay.
    • Food received positive feedback for variety and taste.
    • Centralized heating is a plus in chilly weather.
    Read more

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    Positive first
    1.0

    Not even a 4 star property.

    parth j.couple

    It has to be the worst 5 star property ever. They dont even serve cappucino. Like they have it in their menu but they just can't serve anything more than a nescafe. Save some money and find a good 4 star and skip this property.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Premier Valley View Room with Balcony

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    5.0

    Excellent Stay

    ankur.family with 1 kid

    Everything was excellent 👍

    Travel Month: Jun 2025

    Room: Premier Valley View Room with Balcony

    2.0

    Poor Stay

    tushar m.

    The rooms fridge was not working, there was a continuous noise that was coming from above the bathroom 24 hours, the dinner food quality was pathetic, overall arrangement was not worth the money spent on this hotel. The most terrible experience. Asked for another key of the room and the reception said the earlier key will be deactivated. Since the room key was removed when moving out of the room, the fridge was switched off as well and because of which my insulin which was mandatory to be kept in cold temperature got spoiled. The next day the separate key was given and the earlier key was still working.

    Travel Month: Jun 2025

    Room: Club Room Valley View with Balcony

    2.0

    Poor Stay

    akshay m.family with 2 kids

    Room booking amount per night Location - very poor Room size and room amenities - very poor Breakfast buffet - very poor Property size - very poor Such a property can be booked in manali for not more than 5-6 k l, that too, in peak season at a much favourable location. Very very unkempt swimming pool area. Unkempt grass, dirty pool floor, no staff near the pool. Nothing against the staff, the only fine part of the hotel. Everything else about the property is a straight 1/10

    Travel Month: Jun 2025

    Room: Club Room Valley View with Balcony

    5.0

    Excellent Stay

    couple

    Excellent Property managed by professional staff .. ensuring the stay is comfortable and memorable....

    Travel Month: Jun 2025

    Room: Deluxe Room

    4.0

    Good Stay

    yasir c.family

    everything was okay except the pool. it doesn't have heating, we can swim only if the water is hot....

    Travel Month: Jun 2025

    Room: Premier Valley View Room with Balcony

    4.0

    Good Stay

    palak b.family with 1 kid

    I stay for one day with my family. rooms are quite clean staff is really helpful love to visit again

    Travel Month: Jun 2025

    Room: Club Room Valley View with Balcony

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    1.0

    Terrible Stay

    akshay t.

    Worst hotel

    Travel Month: Jun 2025

    Room: Premier Family Room with Valley View

    2.0

    Poor Stay

    akshay t.family with 1 kid

    Food wasnt good plus hotel isnt look like a 5 star

    Travel Month: Jun 2025

    Room: Deluxe Room|Premier Family Room with Valley View|Presidential Suite with Balcony

    3.0

    Average Stay

    narender.

    Its not more than a 3 star hotel, and charges are extremely hight for a very so so location

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    average stay

    anubhav j.group

    Room and bedding is good. Location is outskirts. Services are very slow. Staff is not trained well. Food is below average.

    Travel Month: May 2025

    Room: Premier Family Room with Valley View

    3.0

    Average Stay

    garry d.family with 1 kid

    3

    Travel Month: May 2025

    Room: Deluxe Room|Club Room Valley View with Balcony

    5.0

    overall stay was excellent

    ashok s.family

    overall stay was excellent. The view from the rooms balcony was amazing. The food and service were very good Overall, stay was excellent .The food and service were excellent. The view from the rooms balcony was amazing.

    Travel Month: May 2025

    Room: Deluxe Room|Premier Valley View Room with Balcony

    3.0

    Average Stay

    suyog s.family

    Location is good, room doesn’t have open windows or balcony, Food is average Asked for paavbhaji they have us random thick gravy and butter less paav, next day morning in breakfast they had actual pav bhaji, Water wasn’t hot for bath. Room service is fast but average taste,

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    Average Stay

    dr g.family with 1 kid

    Poor food quality and average taste, Expensive, not worth. Location is average, rooms are fine but property is old and needs maintenance. Not like a 4 star!

    Travel Month: Mar 2025

    Room: Deluxe Room

    4.0

    Good Stay

    poonam j.family with 1 kid

    It was a pleasant stay inspite of heavy snowfall and power cut and no network situation . Whole staff was courteous and made sure we had comfortable stay . View from room was breathtaking ❤️

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Premier Valley View Room with Balcony

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    4.0

    Good Stay

    mohammed n.loyalty-iconcouple

    good experience and ambience enjoyed must visit during snow fall rooms are heated through out and that's best

    Travel Month: Feb 2025

    Room: Premier Valley View Room with Balcony

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    1.0

    bad crowd at the property

    khushi a.loyalty-iconfamily

    Staff was very disobey not a good property for girls trip I have got a booking for 3 days but I’ve already check out on my 2nd day not a good property

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Deluxe Room|Premier Family Room with Valley View

    5.0

    Recommended hotel stay in manali

    deepak s.loyalty-iconfamily

    Hotel provided great ambience. Enjoyed the stay with family. Good food and comfortable stay. The staff was really helpful attending to your concerns immediately.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Premier Family Room with Valley View

    The Orchid Manali a Boutique Hotel has replied on Wed Nov 13 15:04:56 IST 2024

    Dear Mr. Suvarna Namaskar ! We thank you for sharing your feedback and a perfect rating on this esteemed platform, as we are pleased to see that you enjoyed your stay at the hotel. On behalf of our entire staff at The Orchid Manali, A boutique Hotel, we thank you for your business and we hope to see you again soon! Best Regards,

    5.0

    Excellent Stay

    rohit k.loyalty-iconfamily

    Had an amazing and very comfortable stay. Rooms were neat and tidy with a breathtaking view. The staff was very professional, helpful and friendly.

    Travel Month: Jun 2024

    Room: Premier Family Room with Valley View

    The Orchid Manali a Boutique Hotel has replied on Sat Jul 13 19:45:45 IST 2024

    Dear Mr. Kalia Namaskar ! We thank you for sharing your feedback and a perfect rating on this esteemed platform, as we are pleased to see that you enjoyed your stay at the hotel. On behalf of our entire staff at The Orchid Manali, A boutique Hotel, we thank you for your business and we hope to see you again soon!

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