Welcomhotel By ITC Hotels Hamsa Manali

Positives : 1. The room that we stayed at was really amazing in terms of view and comfort. 2. Food was hands down very good (shout out for kala mutton and gulab jamun) 3. The car that we took from chandigarh could not move further up, we were 1. 4 km far from Welcomhotel By ITC Hotels Hamsa Manali, was tons of traffic, had to call Welcomhotel By ITC Hotels Hamsa Manali and they were happy to send a car (4-by-4) because that was really kind of the team and they didn't even take the money. 4. Housekeeping team was very nice, special mention to the guy who brought heater when i called them up at 2:30 am in the night and trust me, that night was very very cold, probably -9 degree celsius. I spoke with the senior supervisor, he was also really professional, i believe his name was shiv, other folks shout out for deepak, sonu. 5. View was seriously good! snow covered mountain. 6. Shout out for the Welcomhotel By ITC Hotels Hamsa Manali owneri believe who checked in on me and asked if everything is fine and was happy to help allowing her team to fetch the medicines for my wife. Scope of improvement (not negatives) : 1. The Welcomhotel By ITC Hotels Hamsa Manali is located at a higher altitude, driving up from the mall road has tons of traffic and it can be risky, better if Welcomhotel By ITC Hotels Hamsa Manali management can have a civil discussions with the himachal govt and request them to make the route one way, 3 hours i was stuck on the check in day, it was not good, trust me. 2. The doors are wooden and there is a gap at the bottom, when it's a very cold day, tons of chill air flow come in and i had to use towel to cover the bottom parts of the door, kindly take a look into it. 3. Spa therapists need more training with pressure points, their behavior is very nice but if they can be trained further, it will be really great, my head massage was bit average, see the thing is everywhere there should be accountability, if i pay money i will also be very mindful about whether my money spent was worth it or not ) 4. Heaters should be already made available in Welcomhotel By ITC Hotels Hamsa Manali rooms and guests should be informed about it when they check in. 5. There is a fireplace inside rooms, i feel Welcomhotel By ITC Hotels Hamsa Manali folks should be asking if they can bring some firewood there to heat the room, not sure if i am wrong here, i was little confused if i should ask for that or not. Guys - take this in a positive note, for me you guys are 10/10, so i hope you folks do work on this.

I recently stayed at Welcome Hotel, and I must say , it’s truly a beautiful, grand, and luxurious property. The ambience, the views, and especially the food were just amazing! The staff was also very polite and welcoming throughout my stay. However, I did face a small issue during my stay, which I want to share , but in a positive spirit. We had booked a premium room, and though it was absolutely gorgeous, the lighting in the room was very dim and yellow. Personally, I’m not used to such lighting, and after a while, it started giving me a headache. Since we were in the mountains, the sun sets early , around 6 p.m. and as we usually sleep late (around 2–3 a.m.) because of some laptop work, I needed better light for the night. So, around 7 p.m., I called the reception and requested if they could provide an extra light or make the room a bit brighter. The service team came, but unfortunately, they mentioned that nothing could be done. After an hour, I called again and asked for at least an extra lamp. They checked with the manager but told me it wasn’t possible. By 9 p.m., my headache had become really bad, and I was even considering changing the Welcomhotel By ITC Hotels Hamsa Manali. But then I realized , I’m staying at such a premium property, paying per night — so they should definitely ensure guest comfort. So I decided to contact Welcome ITC Customer Care directly and explained my issue. And honestly, within five minutes, the manager personally came to my room, apologized, and immediately offered me a new room with brighter lighting, or a lamp for my existing room. That quick and caring response truly impressed me! 💖 So my takeaway is , if you ever face any inconvenience at Welcome Hotel, just contact their Customer Care, and they will make sure your issue is resolved instantly. Overall, it was a wonderful experience, and I truly appreciate how the team handled everything so professionally. ✨ Highly recommended property , both for its beauty and its service. ✨

had an absolutely wonderful stay at Hamsa Hotel Manali! From the moment I arrived, the hospitality was warm, professional, and genuinely welcoming. The staff went above and beyond to make sure every aspect of the stay was comfortable. The room was spotless, cozy, and offered stunning views of the surrounding mountains. Waking up to snow-covered peaks and fresh mountain air was an experience in itself. The interiors were tastefully done, combining modern comfort with a touch of local charm. The food at the in-house restaurant was another highlight—delicious, freshly prepared, and with plenty of local and North Indian options. I especially appreciated the attention to detail in service and presentation. What truly sets Hamsa Hotel apart is the staff. Friendly, responsive, and always ready to help with travel tips or local recommendations. Their warmth made it feel like a home away from home. Whether you’re traveling solo, as a couple, or with family, I wholeheartedly recommend Hamsa Hotel Manali for a peaceful and memorable stay. Looking forward to returning!

Our stay at the Welcomhotel By ITC Hotels Hamsa Manali turned out to be a wonderful experience, though it started with a bit of a hiccup. The check-in process was initially not the smoothest, but thankfully, Ritik from the front desk stepped in and handled the situation brilliantly. He quickly resolved the booking issue, ensuring we had a hassle-free stay from that point onward. At the restaurant, Rakesh provided outstanding service, especially when it came to our kids. He was incredibly thoughtful, offering modifications to the fixed menu to accommodate their preferences, which made our dining experience even better. The Welcomhotel By ITC Hotels Hamsa Manali itself was beautiful—a fantastic location, well-maintained, spotlessly clean, and the food was simply amazing. Despite the initial hiccup, the excellent service and overall experience more than made up for it. Would highly recommend this place and would love to visit again!

I had a delightful experience while staying at the Welcomhotel By ITC Hotels Hamsa Manali. The location of the property amidst the mountains is amazing despite being very close to the city. The staff is also very courteous and helpful and strive hard to make your stay as comfortable as possible. The room was great and offered a feeling of coziness and warmth. The restaurant and kids playint area were also very good. Overall really enjoyed staying at the Welcomhotel By ITC Hotels Hamsa Manali and really look forward to staying again while visiting manali.

Comfortable room (very spacious room and bathroom, of r fitted in room to ensure warmth, prompt service (staff is extremely courteous, beautiful property (surrounded by mountains giving spectacular views, delicious food (had the best biryani ever, lots of activities (beautiful and comfortable library and indoor games area) and awesome-inspiring views and location!

I traveled with my wife and two children. All of us had a wonderful time at this beautiful resort a little uphill from the Manali town, with nature’s beauty abound on all sides. Food was delicious especially the Dal Makhi, Mezze Platter and the Sundae. People incharge were extremely courteous. Will love to visit again.

The Welcomhotel By ITC Hotels Hamsa Manali is situated on higher side of Manali where the view is breathtaking the snowy mountains on the upper side and the greenery on the lower side. Would recommend to take the room with balcony. The food was okay only they can work on that and make the stay more good.

it was a very nice experience and property place in between ⛰️ , it's like Switzerland, Food is awesome and amazing. Specially thanks to the front office department to guide me properly.

It was a wonderful stay at the property with amazing location, great hospitality by the Welcomhotel By ITC Hotels Hamsa Manali staff and a hearty mesmerising view. Truly awesome !

Breathtaking views, mini Switzerland must visit. Our room was spacious, clean, and well-appointed, with a comfortable bed. The breakfast buffet was delicious, offering a wide variety of options

Too good location food best in Manali

This is a very good Welcomhotel By ITC Hotels Hamsa Manali, the staff is also very good, the food is also very good, the view from the Welcomhotel By ITC Hotels Hamsa Manali is also very good.

Location is perfect close to Mall Road and Solang valley. Property is beautiful. Heated pool is also a good experience.

Really good property. Good service and cleanliness. Supporting staff as well. Rooms are spacious too.

Awesome view and hospitality from them. This property offers a scenic view of mountains and white toppled. Would suggest you to stay

location, food and staff were excellent. Acoustics were poor and limited amenities. A spa and affordable travel agent would have been appreciated

Food quality very very good

Exceptional experience at WELCOME HOTEL ITC HAMSA, The staff were warm and welcoming, the rooms were spotless and comfortable,and the amenities were top-notch.The food was delicious and flavourful. The location was perfect for exploring Manali. Highly recommend for relaxing and rejuvenating stay.

Awesome property with breathtaking views.staff was very cordial and supportive.special thanks to mr shiv of f & b,Sunny,Prem at front desk.i would like to visit again and I recommend this resort to everyone who like pure luxury with nature.